monday sales CRM by monday.com vs CustomerBase vs Bigin by Zoho CRM Comparison
monday sales CRM by monday.com
Starting at $12 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on spreadsheets and lists to manage the…
CustomerBase
Starting at $39 /Month
- Freelancers / Consultants
- Large Enterprises
Introducing CustomerBase, the ultimate solution for small businesses to effectively manage their operations. With a focus on convenience, this business management software enables users to monitor their workflow and appe…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
monday sales CRM by monday.com vs CustomerBase vs Bigin by Zoho CRM — at a glance
| Feature | monday sales CRM by monday.com | CustomerBase | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.3 / 5 |
| Reviews | — | — | 119 |
| Starting price | $12 /user/month | $39 /Month | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | SOC 2 | — | — |
| Data residency | Global | US | Global |
Key differences between monday sales CRM by monday.com and CustomerBase
- Pricing: monday sales CRM by monday.com starts at $12 /user/month, while CustomerBase starts at $39 /Month.
- Free trial: monday sales CRM by monday.com offers a free trial; CustomerBase does not.
- Target audience: monday sales CRM by monday.com is built for Large Enterprises and Medium Business, while CustomerBase targets Freelancers / Consultants and Large Enterprises.
- Deployment: monday sales CRM by monday.com supports SaaS/Web/Cloud; CustomerBase supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare monday sales CRM by monday.com vs CustomerBase vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
monday sales CRM by monday.com
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Small Business
monday sales CRM by monday.com typically suits Large Enterprises and Medium Business. CustomerBase tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Monday Sales CRM by Monday.com is a user-friendly customer relationship management (CRM) software designed to enhance sales and customer satisfaction. In the past, companies relied on ... Read More about monday sales CRM by monday.com | Introducing CustomerBase, the ultimate solution for small businesses to effectively manage their operations. With a focus on convenience, this business management software enables users to ... Read More about CustomerBase | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 7.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employees. | — | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
monday sales CRM by monday.com
- Streamlined Sales Processes: With monday sales CRM, you’ll experience a more organized approach to managing your sales pipeline. It allows you to easily track leads, opportunities, and customer interactions, ensuring that no potential sale slips through the cracks.
- Customizable Workflows: You can tailor the platform to fit your team’s unique needs. Whether you're in sales management or administration, monday.com enables you to create workflows that reflect your specific sales processes, making it easier for everyone to stay aligned and focused.
- Real-Time Collaboration: Foster seamless communication within your team. The platform’s collaborative features allow for instant updates and feedback, so you're always on the same page with your colleagues and can respond quickly to client needs.
No key benefits available yet.
No key benefits available yet.
Best fit
monday sales CRM by monday.com
- 50-500 employees.
- Industries: Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
monday sales CRM by monday.com
- Users may seek alternatives if they find monday sales CRM lacking in specific features or customization options that better fit their unique sales processes and workflows.
- Some businesses might prefer more advanced analytics and reporting tools that offer deeper insights into their sales performance, which could be limited in monday.com's offerings.
- Companies with strict budget constraints may look for more cost-effective CRM solutions that still provide essential functionalities without the additional costs associated with monday.com.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |  CustomerBase has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do monday sales CRM by monday.com, CustomerBase and Bigin by Zoho CRM Compare on Features?
Total Features | 7 Features | 6 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare monday sales CRM by monday.com, CustomerBase and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
monday sales CRM by monday.com vs CustomerBase User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Adobe  NBC  Coca-Cola | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, monday sales CRM by monday.com or CustomerBase?
- monday sales CRM by monday.com and CustomerBase are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do monday sales CRM by monday.com and CustomerBase offer a free trial?
- monday sales CRM by monday.com offers a free trial. CustomerBase does not.
- What is the starting price of monday sales CRM by monday.com vs CustomerBase?
- monday sales CRM by monday.com starts at $12 /user/month. CustomerBase starts at $39 /Month.
- What are the top alternatives to monday sales CRM by monday.com?
- Top alternatives to monday sales CRM by monday.com include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to CustomerBase?
- Top alternatives to CustomerBase include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.