Mint Service Desk vs InvGate Service Desk Comparison
Mint Service Desk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and calendar. It is a single platform with…
InvGate Service Desk
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, e-ticketing, helpdesk, invento…
Mint Service Desk leads on user satisfaction with a 4.7-star rating across 94 reviews.
SpotSaaS Analysis
Mint Service DeskInvGate Service Desk
The core difference between Mint Service Desk and InvGate Service Desk lies in their target user base, with Mint catering to small to medium IT support teams and InvGate designed for mid-to-large teams requiring more flexibility. Ideal buyers for Mint are smaller organizations seeking a straightforward, integrated solution, while InvGate is best suited for larger enterprises that need customizable and comprehensive service desk capabilities.
- Best for small to medium IT support teams - Offers a simple, integrated cloud service desk - Low setup complexity - Includes ticketing, time tracking, and calendar tools - Ideal for organizations seeking easy access - Focused on streamlined IT support processes
- Designed for mid-to-large IT teams - Provides flexible, end-to-end service desk solutions - Includes integrated inventory management - Offers highly customizable reporting options - Tailored for organizations with specific needs - Supports complex service desk workflows
Mint Service Desk vs InvGate Service Desk — at a glance
| Feature | Mint Service Desk | InvGate Service Desk |
|---|---|---|
| Rating | 4.7 / 5 | 4.6 / 5 |
| Reviews | 94 | 13 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | — | GDPR |
| Data residency | Global | US |
Key differences between Mint Service Desk and InvGate Service Desk
- Free trial: InvGate Service Desk offers a free trial; Mint Service Desk does not.
- User satisfaction: Mint Service Desk scores higher with a 4.7-star average.
- Deployment: Mint Service Desk supports SaaS/Web/Cloud; InvGate Service Desk supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
Mint Service Desk vs InvGate Service Desk — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to medium IT support teams needing simple, integrated cloud service desk.
- You want a cloud-based platform with easy access and low setup complexity.
- You need integrated tools like ticketing, time tracking, and calendar in one system.
- You prefer instant wizards to streamline daily support operations and save time.
- Your organization requires extensive customization beyond standard service desk features.
- You need an on-premise deployment or highly secure environment not supported by this tool.
Best for mid-to-large IT teams needing flexible, end-to-end service desk solutions.
- You require integrated inventory management within your service desk workflow.
- Your organization values highly customizable reporting tailored to specific needs.
- You manage IT service, customer support, or internal helpdesk operations with 50+ employees.
- You are a very small business with minimal IT support requirements.
- You need transparent, publicly available pricing for quick procurement decisions.
Mint Service Desk: Best for small to medium IT support teams needing simple, integrated cloud service desk. InvGate Service Desk: Best for mid-to-large IT teams needing flexible, end-to-end service desk solutions.
Description | Mint Service Desk is a cloud based customer service and desktop support software system for managing customer service related tasks like customer, tickets, tasks, time tracking, and ... Read More about Mint Service Desk | Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More about InvGate Service Desk |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Mint Service Desk and InvGate Service Desk on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | — | ✓ Yes |
|---|---|---|
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Mint Service Desk User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive user sentiment highlighting ease of use and integrated support features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use and comprehensive features, tempered by concerns over pricing transparency and setup complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Toyota  Mc Donalds  PWC |
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Media and Screenshots
Screenshots |  5 Screenshots |  6 Screenshots |
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Videos |  2 Videos |  3 Videos |
Top Alternatives to Mint Service Desk and InvGate Service Desk in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mint Service Desk or InvGate Service Desk?
- Mint Service Desk edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mint Service Desk and InvGate Service Desk offer a free trial?
- InvGate Service Desk offers a free trial. Mint Service Desk does not.
- What is the starting price of Mint Service Desk vs InvGate Service Desk?
- Mint Service Desk starts at Contact for pricing. InvGate Service Desk starts at Contact for pricing.
- What are the top alternatives to Mint Service Desk?
- Top alternatives to Mint Service Desk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
- What are the top alternatives to InvGate Service Desk?
- Top alternatives to InvGate Service Desk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.