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Microsoft Forms vs 123FormBuilder Comparison

Last updated:

Microsoft Forms

4.4(432 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Microsoft Forms is a free online form builder that helps to create, send and track the responses to forms that look great on any device. Microsoft Forms is a part of Office 365 Education plans for schools.

123FormBuilder

4.3(593 reviews)

Starting at $19.99 /Month

  • Large Enterprises
  • Medium Business

Form builder software that allows to create unlimited online forms for free, no download, no setup fee. Features include web, mobile device & email notifications, ability to send confirmation and receipt emails along wit…

Microsoft Forms leads on user satisfaction with a 4.4-star rating across 432 reviews.

Microsoft Forms vs 123FormBuilder — at a glance

FeatureMicrosoft Forms123FormBuilder
Rating4.4 / 54.3 / 5
Reviews432593
Starting priceContact for pricing$19.99 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareOnline Form Builder Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001HIPAA, GDPR
Data residencyUSGlobal

Key differences between Microsoft Forms and 123FormBuilder

  • Pricing: 123FormBuilder starts at $19.99 /Month. Microsoft Forms pricing is not publicly listed.
  • User satisfaction: Microsoft Forms scores higher with a 4.4-star average.
  • Deployment: Microsoft Forms supports SaaS/Web/Cloud; 123FormBuilder supports SaaS/Web/Cloud.

Microsoft Forms vs 123FormBuilder — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Microsoft Forms - Online Form Builder Software
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123FormBuilder - Online Form Builder Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Microsoft Forms

Best for

Large Enterprises, Medium Business, Small Business

123FormBuilder

Best for small to mid-sized teams needing easy, unlimited online form creation.

Choose if
  • You want a user-friendly drag-and-drop interface with quick form setup.
  • You need unlimited free forms without any download or setup fees.
  • You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
  • Your enterprise demands extensive third-party app integrations beyond available options.
  • You seek highly advanced customization without relying on vendor support.

Microsoft Forms typically suits Large Enterprises and Medium Business. 123FormBuilder tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Microsoft Forms is a free online form builder that helps to create, send and track the responses to forms that look great on any device. Microsoft Forms is a part of Office 365 Education ... Read More about Microsoft Forms

Form builder software that allows to create unlimited online forms for free, no download, no setup fee. Features include web, mobile device & email notifications, ability to send ... Read More about 123FormBuilder

Entry Level Pricing

  • Not Available
  • Starts from $19.99 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.7/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Microsoft Forms has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Microsoft Forms and 123FormBuilder Compare on Features?

Total Features

11 Features

26 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Microsoft Forms and 123FormBuilder on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $19.99 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Pricing information not available

      123FormBuilder pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Microsoft Forms User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      251

      79

      6

      6

      2

      138

      8

      6

      1

      4

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 344 reviews, with strong overall satisfaction.

      What buyers like

      • Quick and easy setup for professional surveys, saving time.
      • User-friendly interface and pre-defined templates simplify form creation.
      • Easy data extraction for analysis and reporting.

      Common complaints

      • Lack of advanced features might be limiting for experienced users.
      • Limited support and training resources for complex customizations.

      Buyer sentiment

      Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.

      What buyers like

      • Ease of use
      • Customer support
      • Template availability

      Common complaints

      • Limited integrations
      • Complexity for beginners

      Pros and Cons

      • Seamless integration with Office 365 enhances usability.

      • Free access makes it budget-friendly.

      • Mobile-friendly design ensures accessibility.

      • Limited features compared to paid alternatives.

      • Customization options are basic.

      • User-friendly interface with drag-and-drop form creation

      • Excellent and responsive customer support

      • Pre-made templates enabling quick form setup

      • Limited marketplace options for additional apps and connectors

      • Complexity for beginners due to feature richness

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Airbus

      Airbus

      University of Oxford

      University of Oxford

      LG

      LG

      Media and Screenshots

      Screenshots

      No screenshots available.

      Text edit

      3 Screenshots

      Videos

      No videos available.

      video-0

      4 Videos

      Top Alternatives to Microsoft Forms and 123FormBuilder in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Forms or 123FormBuilder?
      Microsoft Forms edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Microsoft Forms and 123FormBuilder offer a free trial?
      Neither Microsoft Forms nor 123FormBuilder currently lists a free trial.
      What is the starting price of Microsoft Forms vs 123FormBuilder?
      Microsoft Forms starts at Contact for pricing. 123FormBuilder starts at $19.99 /Month.
      What are the top alternatives to Microsoft Forms?
      Top alternatives to Microsoft Forms include Cognito Forms, Formsite, Typeform, Google Forms, Jotform.
      What are the top alternatives to 123FormBuilder?
      Top alternatives to 123FormBuilder include Formsite, Typeform, Jotform, MightyForms, stepFORM.

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