Compare Microsoft Dynamics 365 for Sales vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Dynamics 365 for Sales (558) Get Quote Get Quote	Zendesk Support (1757) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More
Entry Level Pricing	Starts from $65	Starts from $19 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.0/10	9.2/10
User Ratings	4 (2319)	4.3 (7934)
	Get Quote	Visit website

Software Demo

Demo

Features

Total Features	9 Features	29 Features
Unique Features
	Get Quote	Visit website

Pricing

Pricing Option
Starting From	$65	$19 , yearly
Pricing Plans	Not Available	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

User Reviews

User Ratings	4 (based on 2319 reviews)	4.3 (based on 7934 reviews)
Rating Distribution	Excellent 249 Very Good 200 Good 72 Poor 24 Terible 13	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12
Expert's Review generated by AI	Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless ...Read more	Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more
Pros and Cons	Easy to use and intuitive, requiring little training for basic sales functions. Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration. Offers robust tools for lead management, sales pipeline tracking, and customer insights. Allows high customizability to adapt workflows, dashboards, and reports to specific business needs. The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users. Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.	It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support. By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity. The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless. Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training. While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Customers

Customers	Adobe Accenture RBC Financial Group	Uber Siemens Shopify

Media and Screenshots

Screenshots	4 Screenshots	5 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Salesforce Sales Cloud 4.4 Thryv 4.2 monday sales CRM by monday.com	Zoho Desk 4.4 Tidio Helpdesk Deskero 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Microsoft Dynamics 365 for Sales and Zendesk Support offer a Free Trial.

Microsoft Dynamics 365 for Sales is designed for Large Enterprises, Medium Business and Small Business.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Microsoft Dynamics 365 for Sales Starts at $65/User/Month whereas for Zendesk Support Starts at $19/user/month when yearly.

Some top alternatives to Microsoft Dynamics 365 for Sales includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SalesCRM, SimpleCRM, Simply CRM, Client Book CRM, webCRM, Snapforce CRM, DigitalCRM.com, CRM.io by 500apps and CRMSuite.

Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Dynamics 365 for Sales vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk

Microsoft Dynamics 365 for Sales

Zendesk Support

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure