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Microsoft Dynamics 365 for Sales vs Bitrix24 Comparison

Last updated:

Microsoft Dynamics 365 for Sales

4.0(531 reviews)

Starting at $65 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead tracking, pipeline management, a…

View PricingRead Reviews

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

View PricingRead Reviews

Bitrix24 leads on user satisfaction with a 4.2-star rating across 400 reviews.

Microsoft Dynamics 365 for Sales vs Bitrix24 — at a glance

FeatureMicrosoft Dynamics 365 for SalesBitrix24
Rating4.0 / 54.2 / 5
Reviews531400
Starting price$65 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyGlobalGlobal

Key differences between Microsoft Dynamics 365 for Sales and Bitrix24

  • Pricing: Microsoft Dynamics 365 for Sales starts at $65 /User/Month. Bitrix24 pricing is not publicly listed.
  • User satisfaction: Bitrix24 scores higher with a 4.2-star average.
  • Deployment: Microsoft Dynamics 365 for Sales supports SaaS/Web/Cloud; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Microsoft Dynamics 365 for Sales vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Microsoft Dynamics 365 for Sales - CRM Software

Microsoft Dynamics 365 for Sales

(558)
Talk to an expert
Talk to an expert
Bitrix24

Bitrix24

(422)
Talk to an expert
Talk to an expert

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Microsoft Dynamics 365 for Sales vs Bitrix24: Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Microsoft Dynamics 365 for Sales

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Microsoft Dynamics 365 for Sales typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Microsoft Dynamics 365 for Sales is an enterprise CRM platform for mid-to-large sales organizations already running Microsoft infrastructure -- Outlook, Teams, and Excel. It provides lead ... Read More about Microsoft Dynamics 365 for Sales

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Entry Level Pricing

  • Starts from $65
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

9.0/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

3.97

(531)

4.24

(400)

Best Company Size

—
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Microsoft Dynamics 365 for Sales and Bitrix24 Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Microsoft Dynamics 365 for Sales and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $65
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Microsoft Dynamics 365 for Sales pricing
      Bitrix24 pricing
      View detailed pricing
      View detailed pricing

      Microsoft Dynamics 365 for Sales vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Microsoft Dynamics 365 for Sales vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      —
      ✗ No

      GDPR

      —
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Microsoft Dynamics 365 for Sales User Reviews & Rating Comparison

      User Ratings

      3.97

      (based on 531 reviews)

      4.24

      (based on 400 reviews)

      Rating Distribution

      249

      200

      72

      24

      13

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 558 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Easy to use, requiring little training for basic sales functions.
      • Integrates with the Microsoft application suite for productivity and collaboration.
      • Covers lead management, sales pipeline tracking, and customer insights.

      Common complaints

      • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.
      • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.
      • Can be slow or laggy at times, which frustrates users during crucial sales tasks.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Deep integration with Microsoft ecosystem enhances usability.

      • Comprehensive analytics provide valuable sales insights.

      • Highly customizable to fit various business needs.

      • Setup can be complex and time-consuming.

      • Higher cost may deter small businesses.

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Used Microsoft Dynamics 365 for Sales or Bitrix24? Tell buyers what actually differs.

      Review Microsoft Dynamics 365 for SalesReview Bitrix24

      Microsoft Dynamics 365 for Sales and Bitrix24 Customers

      Customers

      Adobe

      Adobe

      Accenture

      Accenture

      RBC Financial Group

      RBC Financial Group

      No Customers information available.

      Media and Screenshots

      Screenshots

      4 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Microsoft Dynamics 365 for Sales and Bitrix24 in 2026

      Alternatives

      Bigin by Zoho CRM - CRM Software
      Bigin by Zoho CRM

      4.6

      Creatio
      Creatio CRM
      Second CRM - CRM Software
      Second CRM

      3.5

      FlowWright - Business Management Software
      FlowWright

      4.6

      Function Point - Business Management Software
      Function Point

      3.82

      SWELLEnterprise - Business Management Software
      SWELLEnterprise

      4

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Dynamics 365 for Sales or Bitrix24?
      Bitrix24 edges out the other on user ratings (4.2 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Microsoft Dynamics 365 for Sales and Bitrix24 offer a free trial?
      Yes, both Microsoft Dynamics 365 for Sales and Bitrix24 offer a free trial.
      What is the starting price of Microsoft Dynamics 365 for Sales vs Bitrix24?
      Microsoft Dynamics 365 for Sales starts at $65 /User/Month. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to Microsoft Dynamics 365 for Sales?
      Top alternatives to Microsoft Dynamics 365 for Sales include Bigin by Zoho CRM, Creatio CRM, Second CRM, Sage CRM, Nutshell.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.