Mention vs Reputation.com Comparison
Mention
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…
Reputation.com
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…
Reputation.com leads on user satisfaction with a 4.4-star rating across 1,073 reviews.
SpotSaaS Analysis
MentionReputation.com
The core difference between Mention and Reputation.com lies in their target audiences and functionalities; Mention is ideal for small to medium businesses focused on quick brand mention tracking, while Reputation.com caters to large enterprises needing in-depth reputation management and reporting. Mention is best suited for marketing or customer support teams seeking automated alerts, whereas Reputation.com is designed for organizations managing complex brand reputations.
- Streamlined brand mention tracking - Social media engagement monitoring - Ideal for small to medium businesses - Quick and accurate tracking across platforms - Automated alerts for social chatter - Affordable pricing at $24
- Robust reputation recovery tools - Detailed reporting capabilities - Targeted at medium to large enterprises - Comprehensive monitoring of public perception - Ideal for complex brand reputation management - Pricing not publicly listed
Mention vs Reputation.com — at a glance
| Feature | Mention | Reputation.com |
|---|---|---|
| Rating | 4.2 / 5 | 4.4 / 5 |
| Reviews | 2,827 | 1,073 |
| Starting price | $24 /Month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | 24/7 (Live rep) | Business Hours, Online |
| Certifications | GDPR | SOC 2, GDPR |
| Data residency | US | Global |
Key differences between Mention and Reputation.com
- Pricing: Mention starts at $24 /Month. Reputation.com pricing is not publicly listed.
- Free trial: Mention offers a free trial; Reputation.com does not.
- User satisfaction: Reputation.com scores higher with a 4.4-star average.
- Deployment: Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Reputation.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Mention vs Reputation.com — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for streamlined brand mention tracking and social media engagement monitoring.
- You need quick, accurate tracking of brand mentions across multiple platforms.
- Your marketing or customer support team requires automated alerts for social chatter.
- You want an intuitive interface that simplifies social media engagement monitoring.
- Your organization requires extensive social media platform coverage beyond Mention’s scope.
- You need highly customizable, enterprise-grade analytics workflows and responsive support.
Best for large enterprises needing robust reputation recovery and detailed reporting.
- You are a large enterprise or government agency managing complex brand reputations.
- Your team requires comprehensive reporting tools to monitor and improve public perception.
- You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
- You are a small business with limited budget or need for simpler tools.
- You require extensive third-party app integrations and a broad marketplace ecosystem.
Mention: Best for streamlined brand mention tracking and social media engagement monitoring. Reputation.com: Best for large enterprises needing robust reputation recovery and detailed reporting.
Description | Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention | Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 9.2/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Medium businessLarge enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Mention and Reputation.com Compare on Features?
Total Features | 7 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Mention and Reputation.com on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Mention User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality. What buyers like
Common complaints
| Buyer sentiment Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  6 Screenshots |  2 Screenshots |
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Videos |  1 Videos |  3 Videos |
Top Alternatives to Mention and Reputation.com in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mention or Reputation.com?
- Reputation.com edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mention and Reputation.com offer a free trial?
- Mention offers a free trial. Reputation.com does not.
- What is the starting price of Mention vs Reputation.com?
- Mention starts at $24 /Month. Reputation.com starts at Contact for pricing.
- What are the top alternatives to Mention?
- Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.
- What are the top alternatives to Reputation.com?
- Top alternatives to Reputation.com include Cloud90, ReviewBuzz, Reputation Desk, Critique, ChatMeter.