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Mend vs MyClinic Comparison

Last updated:

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

MyClinic

4.5(2 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

MyClinic is a full-service telemedicine platform that enables live video visits with a healthcare provider from anywhere in the world. This patented video platform ensures the highest picture quality and most reliable co…

Mend vs MyClinic — at a glance

FeatureMendMyClinic
Rating4.5 / 54.5 / 5
Reviews2892
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSGlobal

Key differences between Mend and MyClinic

  • Deployment: Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; MyClinic supports SaaS/Web/Cloud.

Mend vs MyClinic — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mend
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MyClinic
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

MyClinic

Best for healthcare providers needing high-quality, secure telemedicine video visits.

Choose if
  • You require superior video quality and reliable real-time communication for patient care.
  • Your organization prioritizes patient confidentiality with a secure telemedicine platform.
  • You are a healthcare clinic or telemedicine provider seeking a streamlined, patented solution.
Consider alternatives if
  • Your organization lacks reliable internet access, impacting video visit quality.
  • You operate outside healthcare and need a platform tailored to other industries.

Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections. MyClinic: Best for healthcare providers needing high-quality, secure telemedicine video visits.

Description

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

MyClinic is a full-service telemedicine platform that enables live video visits with a healthcare provider from anywhere in the world. This patented video platform ensures the highest ... Read More about MyClinic

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.5

(2)

Best Company Size

Small BusinessLarge Enterprises
Small BusinessLarge Enterprises
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How do Mend and MyClinic Compare on Features?

Total Features

7 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Mend and MyClinic on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes
✓ Yes

GDPR

✓ Yes

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🇺🇸 US
🌐 Global

Mend User Reviews & Rating Comparison

User Ratings

4.5

(based on 289 reviews)

4.5

(based on 2 reviews)

Rating Distribution

0

0

0

0

0

0

0

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

What buyers like

  • Patient connectivity
  • Ease of use for healthcare teams
  • Improved patient satisfaction

Common complaints

  • Pricing opacity
  • Limited feature details

Buyer sentiment

Overall positive sentiment highlighting video quality and reliability, though limited user feedback is available.

What buyers like

  • Video quality
  • Connection reliability
  • Security

Common complaints

  • Limited pricing transparency
  • Small user base for reviews

Pros and Cons

  • Enables connection with patients anywhere, anytime

  • Focuses on empathy and actionable feedback

  • Increases patient satisfaction while lowering expenses

  • Pricing is not publicly available

  • Limited information on specific features and integrations

  • High picture quality during video visits

  • Reliable connection for real-time communication

  • Secure platform ensuring patient confidentiality

  • Limited publicly available pricing information

  • Small number of user reviews to gauge performance

Top Alternatives to Mend and MyClinic in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Mend or MyClinic?
Mend and MyClinic are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Telemedicine Software needs.
Do Mend and MyClinic offer a free trial?
Neither Mend nor MyClinic currently lists a free trial.
What is the starting price of Mend vs MyClinic?
Mend starts at Contact for pricing. MyClinic starts at Contact for pricing.
What are the top alternatives to Mend?
Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.
What are the top alternatives to MyClinic?
Top alternatives to MyClinic include Doxy.me, DrCare247, 1upHealth, Carepatron, Upvio.

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