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Mend vs eVisit Comparison

Last updated:

Mend

4.5(289 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…

eVisit

2.3(43 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

eVisit combines the power of video, voice, and data over existing networks to enable the delivery of telemedicine services. eVisit has been deployed by several telemedicine companies for use in live visits and for remote…

Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.

SpotSaaS Analysis

MendeVisit

The core difference between Mend and eVisit lies in their target environments: Mend focuses on empathetic patient engagement for healthcare teams, while eVisit is tailored for telemedicine in rural or low-connectivity settings. Ideal buyers for Mend are healthcare providers looking to enhance remote patient connections, whereas eVisit is best suited for practices in areas with limited connectivity.

- Best for healthcare teams seeking to enhance patient engagement - Emphasizes empathy and actionable patient feedback - Suitable for both small businesses and large enterprises - Ideal for providers looking to improve remote connections - Focuses on flexible telemedicine solutions - Notable for its user-friendly interface

- Designed for telemedicine in rural or low-connectivity areas - Integrates video, voice, and data communication - Works effectively over existing network infrastructures - Suitable for both small businesses and large enterprises - Ideal for practices facing connectivity challenges - Prioritizes reliable communication in remote settings

Mend vs eVisit — at a glance

FeatureMendeVisit
Rating4.5 / 52.3 / 5
Reviews28943
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessIndividuals, Large Enterprises, Medium Business
CategoryTelemedicine SoftwareTelemedicine Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSUS

Key differences between Mend and eVisit

  • User satisfaction: Mend scores higher with a 4.5-star average.
  • Deployment: Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; eVisit supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Mend vs eVisit — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mend
Talk to an expert
Talk to an expert
eVisit
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Mend

Best for healthcare teams needing empathetic, flexible telemedicine patient connections.

Choose if
  • You are a healthcare provider or team seeking to improve patient engagement remotely.
  • You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
  • You need a solution that increases patient satisfaction while reducing operational expenses.
Consider alternatives if
  • Your organization is outside the healthcare industry or lacks remote patient interaction needs.
  • You require transparent pricing and detailed feature information upfront for evaluation.

eVisit

Best for telemedicine in rural or low-connectivity healthcare environments.

Choose if
  • You need integrated video, voice, and data communication over existing networks.
  • Your practice operates in rural or connectivity-challenged geographic areas.
  • You require a flexible platform deployed for live visits and remote monitoring.
Consider alternatives if
  • You need clear, out-of-the-box pricing transparency before purchase.
  • You prioritize high user satisfaction and extensive positive user feedback.

Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections. eVisit: Best for telemedicine in rural or low-connectivity healthcare environments.

Description

Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend

eVisit combines the power of video, voice, and data over existing networks to enable the delivery of telemedicine services. eVisit has been deployed by several telemedicine companies for ... Read More about eVisit

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

2.3

(43)

Best Company Size

Small BusinessLarge Enterprises
Small BusinessLarge Enterprises
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How do Mend and eVisit Compare on Features?

Total Features

7 Features

7 Features

Unique Features

No unique features

No unique features

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Compare Mend and eVisit on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Page

      Mend pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Mend User Reviews & Rating Comparison

      User Ratings

      4.5

      (based on 289 reviews)

      2.3

      (based on 43 reviews)

      Rating Distribution

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      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information.

      What buyers like

      • Patient connectivity
      • Ease of use for healthcare teams
      • Improved patient satisfaction

      Common complaints

      • Pricing opacity
      • Limited feature details

      Buyer sentiment

      Overall buyer sentiment is negative, with concerns about usability and value.

      What buyers like

      • Multi-modal communication capabilities
      • Adaptability to low-connectivity environments
      • Deployment in diverse healthcare settings

      Common complaints

      • Lack of pricing transparency
      • Low user satisfaction and poor ratings

      Pros and Cons

      • Enables connection with patients anywhere, anytime

      • Focuses on empathy and actionable feedback

      • Increases patient satisfaction while lowering expenses

      • Pricing is not publicly available

      • Limited information on specific features and integrations

      • Supports video, voice, and data integration over existing networks

      • Suitable for challenging geographic and connectivity environments

      • Deployed by multiple telemedicine companies for live visits and remote monitoring

      • Lack of publicly available pricing information

      • Low average user rating (2.3 out of 5) with limited reviews

      Media and Screenshots

      Screenshots

      No screenshots available.

      Free Webinar

      1 Screenshots

      Top Alternatives to Mend and eVisit in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mend or eVisit?
      Mend edges out the other on user ratings (4.5 vs 2.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mend and eVisit offer a free trial?
      Neither Mend nor eVisit currently lists a free trial.
      What is the starting price of Mend vs eVisit?
      Mend starts at Contact for pricing. eVisit starts at Contact for pricing.
      What are the top alternatives to Mend?
      Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.
      What are the top alternatives to eVisit?
      Top alternatives to eVisit include Mend, Synapse Medicine, VCDoctor, Teledentix, Amwell.

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