Mend vs Doxy.me Comparison
Mend
Starting at Contact for pricing
- Individuals
- Large Enterprises
Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend empowers the healthcare team t…
Doxy.me
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits online, easily organize medicine…
Mend leads on user satisfaction with a 4.5-star rating across 289 reviews.
SpotSaaS Analysis
MendDoxy.me
The core difference between Mend and Doxy.me lies in Mend's focus on empathetic patient connections for healthcare teams, while Doxy.me offers a straightforward solution for small to mid-sized providers. Mend is ideal for healthcare professionals seeking to enhance patient engagement, whereas Doxy.me suits those needing a simple, secure video visit platform.
- Best for healthcare teams - Emphasizes empathetic patient connections - Flexible telemedicine solutions - Suitable for small businesses and large enterprises - Focuses on actionable patient feedback - Enhances remote patient engagement
- Best for small to mid-sized telemedicine providers - Offers simple, secure video visits - Browser-based platform with no downloads - Integrated medication tracking features - Patient progress monitoring capabilities - Ideal for teams of 1-500 employees
Mend vs Doxy.me — at a glance
| Feature | Mend | Doxy.me |
|---|---|---|
| Rating | 4.5 / 5 | 4.3 / 5 |
| Reviews | 289 | 780 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Individuals, Large Enterprises, Medium Business |
| Category | Telemedicine Software | Telemedicine Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR |
| Data residency | US | US |
Key differences between Mend and Doxy.me
- Free trial: Doxy.me offers a free trial; Mend does not.
- User satisfaction: Mend scores higher with a 4.5-star average.
- Deployment: Mend supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Doxy.me supports SaaS/Web/Cloud.
Mend vs Doxy.me — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for healthcare teams needing empathetic, flexible telemedicine patient connections.
- You are a healthcare provider or team seeking to improve patient engagement remotely.
- You want a telemedicine platform that emphasizes empathy and actionable patient feedback.
- You need a solution that increases patient satisfaction while reducing operational expenses.
- Your organization is outside the healthcare industry or lacks remote patient interaction needs.
- You require transparent pricing and detailed feature information upfront for evaluation.
Best for small to mid-sized telemedicine providers needing simple, secure video visits.
- You need a straightforward, browser-based telemedicine platform without downloads.
- You want integrated medication tracking and patient progress monitoring features.
- Your practice size is under 500 employees and requires easy setup and use.
- You represent a large hospital system needing complex EHR integrations.
- You require advanced clinical tools or detailed pricing transparency.
Mend: Best for healthcare teams needing empathetic, flexible telemedicine patient connections. Doxy.me: Best for small to mid-sized telemedicine providers needing simple, secure video visits.
Description | Mend is a health platform designed with the healthcare team in mind. Mend is different from other telemedicine applications, and allows team to connect with patients anywhere, anytime. Mend ... Read More about Mend | Doxy.me is telemedicine software that allows patients to interact with providers in real time from the convenience of their home. With Doxy.me, user can have secure real-time video visits ... Read More about Doxy.me |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessLarge Enterprises | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
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How do Mend and Doxy.me Compare on Features?
Total Features | 7 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Mend and Doxy.me on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Mend User Reviews & Rating Comparison
User Ratings | 4.5 (based on 289 reviews) | 4.3 (based on 780 reviews) |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers generally appreciate Mend for improving patient connection and satisfaction but note the lack of pricing transparency and detailed feature information. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Doxy.me for its ease of use and secure video capabilities but note limitations in advanced features and pricing clarity. What buyers like
Common complaints
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Pros and Cons |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mend or Doxy.me?
- Mend edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mend and Doxy.me offer a free trial?
- Doxy.me offers a free trial. Mend does not.
- What is the starting price of Mend vs Doxy.me?
- Mend starts at Contact for pricing. Doxy.me starts at Contact for pricing.
- What are the top alternatives to Mend?
- Top alternatives to Mend include VCDoctor, Teledentix, eVisit, Amwell, Certintell.
- What are the top alternatives to Doxy.me?
- Top alternatives to Doxy.me include MyClinic, DrCare247, 1upHealth, Upvio, Chiron Health.