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ManyChat vs WATI Comparison

Last updated:

ManyChat

4.4(173 reviews)

Starting at $10 /Month

  • Large Enterprises
  • Medium Business

ManyChat is a complete platform for building chatbots that facilitate conversations and boost sales. It allows businesses to create two-way chatbots for Instagram, Facebook Messenger, and SMS, making it easier to interac…

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

ManyChat leads on user satisfaction with a 4.4-star rating across 173 reviews.

ManyChat vs WATI — at a glance

FeatureManyChatWATI
Rating4.4 / 5
Reviews173
Starting price$10 /Month$40 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryBot Platforms SoftwareChatbots Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineOnline
CertificationsGDPRSOC 2
Data residencyGlobalGlobal

Key differences between ManyChat and WATI

  • Pricing: ManyChat starts at $10 /Month, while WATI starts at $40 /Month.
  • Free trial: WATI offers a free trial; ManyChat does not.
  • Target audience: ManyChat is built for Large Enterprises and Medium Business, while WATI targets Individuals and Large Enterprises.
  • Deployment: ManyChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ManyChat vs WATI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bot Platforms Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ManyChat - Bot Platforms Software
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Talk to an expert
WATI - Chatbots Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ManyChat

Best for

Large Enterprises, Medium Business, Small Business

WATI

Best for

Individuals, Large Enterprises, Medium Business

ManyChat typically suits Large Enterprises and Medium Business. WATI tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ManyChat is a complete platform for building chatbots that facilitate conversations and boost sales. It allows businesses to create two-way chatbots for Instagram, Facebook Messenger, and ... Read More about ManyChat

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

Entry Level Pricing

  • Starts from $10
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Compare ManyChat and WATI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $40 , Billed Yearly

      Pricing Plans

      • Not Available
      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      Pricing Page

      ManyChat pricing
      WATI pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ManyChat User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      202

      27

      11

      7

      53

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 300 reviews, with strong overall satisfaction.

      What buyers like

      • Two-way conversations
      • Drag-and-drop interface
      • Lead generation

      Common complaints

      • Limited integrations
      • Basic analytics
      • Requires Facebook Messenger

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Pros and Cons

      • Facilitates real-time customer interactions effectively.

      • User-friendly design simplifies chatbot creation.

      • Strong lead generation capabilities boost sales.

      • Limited integrations may restrict functionality.

      • Dependence on Facebook Messenger may limit reach.

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      MC Broadcast

      3 Screenshots

      Chats

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to ManyChat and WATI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ManyChat or WATI?
      ManyChat edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ManyChat and WATI offer a free trial?
      WATI offers a free trial. ManyChat does not.
      What is the starting price of ManyChat vs WATI?
      ManyChat starts at $10 /Month. WATI starts at $40 /Month.
      What are the top alternatives to ManyChat?
      Top alternatives to ManyChat include Octane AI, MobileMonkey, BusinessOnBot, Instabot, ChatFuel.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Alterra, BusinessOnBot, 360dialog, Hilos, Gallabox.

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