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Mackerel vs NinjaOne vs ManageEngine RMM Central Comparison

Last updated:

Mackerel

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Mackerel is a revolutionary and comprehensive server management software that offers a multitude of features for cloud monitoring and service operation. It provides powerful capabilities such as full-fledged monitoring,…

NinjaOne

4.7(423 reviews)

Starting at $1.50 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.

Mackerel vs NinjaOne vs ManageEngine RMM Central — at a glance

FeatureMackerelNinjaOneManageEngine RMM Central
Rating4.7 / 5
Reviews423
Starting priceContact for pricing$1.50 /user/monthContact for pricing
Free trial Yes Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNetwork Monitoring SoftwareRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
Integrations11+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsSOC 2SOC 2, GDPR
Data residencyUSGlobal

Key differences between Mackerel and NinjaOne

  • Pricing: NinjaOne starts at $1.50 /user/month. Mackerel pricing is not publicly listed.
  • Deployment: Mackerel supports SaaS/Web/Cloud; NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Mackerel vs NinjaOne vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mackerel - Network Monitoring Software
Talk to an expert
Talk to an expert
NinjaOne - Remote Monitoring and Management Software
Try for Free
Try for Free

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Biggest differences

Start here before you go deeper into features.

Mackerel

Best for

Large Enterprises, Medium Business, Small Business

NinjaOne

Best for scalable, automated endpoint management in SMB and MSP environments.

Choose if
  • You need streamlined endpoint and IT infrastructure management from one dashboard.
  • You want effective automation to reduce manual IT workload and increase productivity.
  • You value free, unlimited onboarding, training, and customer support.
Consider alternatives if
  • Your environment relies heavily on Linux infrastructure requiring deep platform support.
  • You require extensive integrations with a wide variety of third-party software.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

Mackerel typically suits Large Enterprises and Medium Business. NinjaOne tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mackerel is a revolutionary and comprehensive server management software that offers a multitude of features for cloud monitoring and service operation. It provides powerful capabilities ... Read More about Mackerel

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Not Available
  • Starts from $1.50 , monthly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

7.8/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-500 employeesMedium Business
Get pricing help
Try for Free

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

NinjaOne

  • Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
  • Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
  • Proactive Monitoring & Alerting: Utilizing real-time data and alerting, NinjaOne empowers users to detect and address potential issues before they affect operations, minimizing downtime and maximizing overall productivity.
Best fit

Best fit

Mackerel

No best-fit guidance available yet.

NinjaOne

  • 1 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
  • IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
Watchouts

Reasons buyers look elsewhere

Mackerel

No alternatives guidance available yet.

NinjaOne

  • Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
  • Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
  • Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.

Software Demo

Demo

No software demo available

Mackerel has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Mackerel, NinjaOne and ManageEngine RMM Central Compare on Features?

Total Features

4 Features

44 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Mackerel, NinjaOne and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $1.50 , monthly
        • Not Available

        Pricing Plans

        • Not Available
        • NinjaOne

          $1.50

          /user/month

          • Deploy agents monitor endpoints and automate maintenance

          • Cross-platform device control

          • Cloud and local backup add-ons available

          Show more +

        • Not Available

        Pricing Page

        Mackerel pricing
        NinjaOne pricing
        ManageEngine RMM Central pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Try for Free

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Mackerel vs NinjaOne User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        850

        108

        5

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Comprehensive server management
        • Advanced monitoring features
        • Customization options

        Common complaints

        • Complex setup process
        • May require technical expertise
        • Pricing may be high for small businesses

        Buyer sentiment

        Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability.

        What buyers like

        • Ease of use
        • Automation and task streamlining
        • Customer support and onboarding

        Common complaints

        • Limited Linux support
        • Issues with software updates and deployments

        No expert review available for this product

        Pros and Cons

        • Offers a wide range of monitoring capabilities.

        • Allows for extensive customization to fit user needs.

        • Streamlines server operations for improved user experience.

        • Setup may be complicated for non-technical users.

        • Pricing could be prohibitive for smaller teams.

        • Streamlined endpoint and IT infrastructure management from a single dashboard

        • Effective automation of routine and complex IT tasks reducing manual workload

        • Proactive real-time monitoring and alerting to minimize downtime

        • Steep learning curve for mastering the platform’s comprehensive features

        • Limited Linux resource support restricting full platform utilization

        No pros or cons available for this product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Sega

        Sega

        KDDI

        KDDI

        NTT

        NTT

        SiriusXM

        SiriusXM

        Nissan

        Nissan

        Time

        Time

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        Service Role

        5 Screenshots

        Review Patching Dashboard - NinjaOne

        4 Screenshots

        Videos

        No videos available.

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Mackerel or NinjaOne?
        NinjaOne edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Mackerel and NinjaOne offer a free trial?
        Yes, both Mackerel and NinjaOne offer a free trial.
        What is the starting price of Mackerel vs NinjaOne?
        Mackerel starts at Contact for pricing. NinjaOne starts at $1.50 /user/month.
        What are the top alternatives to Mackerel?
        Top alternatives to Mackerel include OmniCenter, Nagios XI, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor.
        What are the top alternatives to NinjaOne?
        Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.

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