NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Lucep vs Bitrix24 Comparison

Last updated:

Lucep

4.6(6 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Lucep is a cloud-based customer relationship management (CRM) software that empowers sales, customer support and marketing teams to build stronger relationships with their customers. With Lucep, you will always have acce…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Lucep leads on user satisfaction with a 4.6-star rating across 6 reviews.

Lucep vs Bitrix24 — at a glance

FeatureLucepBitrix24
Rating4.6 / 54.2 / 5
Reviews6400
Starting price$25 /User/MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep)24/7 (Live rep), Business Hours, Online
Certifications—GDPR
Data residencyGlobalGlobal

Key differences between Lucep and Bitrix24

  • Pricing: Lucep starts at $25 /User/Month. Bitrix24 pricing is not publicly listed.
  • User satisfaction: Lucep scores higher with a 4.6-star average.
  • Deployment: Lucep supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Lucep vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Lucep - CRM Software
Talk to an expert
Talk to an expert
Bitrix24
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Lucep vs Bitrix24 comparison

Get the full side-by-side as a PDF — these picks plus the top CRM Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Lucep vs Bitrix24: Biggest differences

Start here before you go deeper into features.

Lucep

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Lucep typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Lucep is a cloud-based customer relationship management (CRM) software that empowers sales, customer support and marketing teams to build stronger relationships with their customers. With ... Read More about Lucep

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Not Available

Free Trial Availability

SpotScore

What's this? ↗

8.1/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.58

(6)

4.24

(400)

Best Company Size

—
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Lucep and Bitrix24 Compare on Features?

Total Features

5 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Lucep and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25 , Billed Yearly
      • Not Available

      Pricing Plans

      • Free

        • Free forever

        • Widget on Website

        • Phone App

        Show more +

      • Professional

        • Includes features of Free plan, plus

        • Unlimited Push Notifications

        • Online Reports

        Show more +

      • Premium

        • Includes features of Professional plan, plus

        • Outbound Integrations

        • Marketing Intelligence Features

        Show more +

      • Not Available

      Pricing Page

      Lucep pricing
      Bitrix24 pricing

      Lucep vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Lucep vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      —
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Multi-Factor Auth (MFA)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      —
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Lucep User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      1

      0

      0

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

      What buyers like

      • Cloud-based access
      • Supports multiple teams
      • Customer visibility

      Common complaints

      • Limited customization options
      • Basic reporting tools
      • Can be pricey for small teams

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Facilitates team collaboration

      • Accessible from any device

      • Enhances customer relationship visibility

      • Customization may be limited

      • Pricing can be high for small teams

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Lucep or Bitrix24? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      17 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to Lucep and Bitrix24 in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Lucep or Bitrix24?
      Lucep edges out the other on user ratings (4.6 vs 4.2). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Lucep and Bitrix24 offer a free trial?
      Yes, both Lucep and Bitrix24 offer a free trial.
      What is the starting price of Lucep vs Bitrix24?
      Lucep starts at $25 /User/Month. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to Lucep?
      Top alternatives to Lucep include Bigin by Zoho CRM, Creatio CRM, AddressTwo, CRM.me, Tapdesk.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.