Loom vs Hightail Comparison
Loom
Starting at $15 /user/month
- Free Trial
- Large Enterprises
- Small Business
Loom is a video messaging and screen recording platform designed to help teams communicate and collaborate more effectively, especially in remote and distributed work environments. It enables users to easily record their…
Hightail
Starting at $12 /Month
- Free Trial
- Large Enterprises
- Medium Business
Hightail is a safe, easy and affordable way to send information from one place to another. Files up to 100MB can be transferred quickly and easily from computer to computer, from computer to mobile device or from mobile…
Hightail leads on user satisfaction with a 5.0-star rating across 967 reviews.
Loom vs Hightail — at a glance
| Feature | Loom | Hightail |
|---|---|---|
| Rating | 4.7 / 5 | 5.0 / 5 |
| Reviews | 1,604 | 967 |
| Starting price | $15 /user/month | $12 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Small Business, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Screen Recording Software | Online Proofing Software |
| Platforms | Browser Based (Cloud), Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2 | GDPR |
| Data residency | Global | US |
Key differences between Loom and Hightail
- Pricing: Loom starts at $15 /user/month, while Hightail starts at $12 /Month.
- User satisfaction: Hightail scores higher with a 5.0-star average.
- Deployment: Loom supports Browser Based (Cloud), Mobile - Android, Mobile - iOS; Hightail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Loom vs Hightail — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Screen Recording Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Loom vs Hightail: Biggest differences
Start here before you go deeper into features.
Large Enterprises, Small Business, Medium Business
Best for secure, simple file transfer and remote team collaboration.
- You need a straightforward, user-friendly tool for quick file sharing up to 100MB.
- Your team requires secure document exchange with encryption and time-limited downloads.
- You want cross-device accessibility for seamless transfers between computers and mobile devices.
- Your organization demands extensive customization and advanced integrations.
- You require undo functionality for sent files to mitigate user errors.
Loom typically suits Large Enterprises and Small Business. Hightail tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Loom is a video messaging and screen recording platform designed to help teams communicate and collaborate more effectively, especially in remote and distributed work environments. It ... Read More about Loom | Hightail is a safe, easy and affordable way to send information from one place to another. Files up to 100MB can be transferred quickly and easily from computer to computer, from computer ... Read More about Hightail |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 10 to 5000 Employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Boosted Productivity and Security: Improves productivity with built-in editing, secure sharing, and smooth integrations with workplace tools.
- Smooth Team Collaboration: Encourages team collaboration across time zones with captions, transcripts, and asynchronous viewing flexibility.
- Streamlined Communication: Simplifies communication by replacing long emails and repetitive meetings with quick, engaging video messages.
No key benefits available yet.
Best fit
- 10 to 5000 Employees
- Technology, Marketing, Education, Consulting, Healthcare, Customer Support, Design, Finance
- Marketing Managers, Customer Success Specialists, Product Managers, Educators, Software Engineers, Sales Executives, Team Leads, Human Resource Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some users prefer platforms offering advanced real-time collaboration since Loom focuses on asynchronous video communication.
- Organizations seeking deeper project management integrations may opt for alternatives with native task-tracking and workflow automation.
- Teams needing unlimited storage at no extra cost sometimes choose other solutions with more generous free plans.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Loom and Hightail Compare on Features?
Total Features | 7 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Loom and Hightail on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Loom vs Hightail: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Loom vs Hightail Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Loom User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 1811 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate Hightail's ease of use and reliable file transfer capabilities but note limitations in customization and advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Loom and Hightail Customers
Customers |  Hubspot  Disney  Ford | No Customers information available. |
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Media and Screenshots
Screenshots |  6 Screenshots | No screenshots available. |
|---|---|---|
Videos |  2 Videos |  3 Videos |
Top Alternatives to Loom and Hightail in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Loom or Hightail?
- Hightail edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Loom and Hightail offer a free trial?
- Yes, both Loom and Hightail offer a free trial.
- What is the starting price of Loom vs Hightail?
- Loom starts at $15 /user/month. Hightail starts at $12 /Month.
- What are the top alternatives to Loom?
- Top alternatives to Loom include Vidyard, RecordScreen.io, Camtasia, Loom, Screencastify.
- What are the top alternatives to Hightail?
- Top alternatives to Hightail include ShareFile, Dropbox Business, Microsoft OneDrive for Business, Dropbox Professional, GoProof.