9.6
Spot Score
ShareFile Review: Is It The Right Document Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2
HIPAA
ISO 27001Starts from $50 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for ShareFile
ShareFile is a document management solution favored by IT and security teams in medium to large enterprises for managing file access controls. With a 4.3/5 rating from 1,491 reviews, it is broadly validated, indicating a strong user satisfaction across its user base.
Users highlight ShareFile's secure file-sharing capabilities, which streamline collaboration and make it convenient for sales and client-facing teams to share large files. Its intuitive interface across platforms further enhances user experience. However, new users might find the complex interface overwhelming without adequate training.
Quick facts about ShareFile
What is ShareFile?
With ShareFile's all-inclusive document management software anyone can easily sync, share and protect all files, from anywhere. ShareFile allows seamless integration into any process that requires file sharing, from B2B to remote worker collaboration. With a simple interface and powerful functionality, ShareFile gives users the ability to control what content goes where and when.
Pricing
Starts from $50 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
ShareFile Software Demo
ShareFile was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ShareFile
- Use cases
- Secure file sharing for remote worker collaboration, B2B document exchange and client documentation management, Enterprises requiring controlled access and privacy for sensitive files
- Team types
- IT and security teams managing file access controls, Sales and client-facing teams sharing large files securely
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose ShareFile
Secure and efficient large file sharing across global systems
Intuitive and user-friendly interface with seamless Outlook and Gmail integration
Straightforward admin console enabling easy control over file access and sharing
Is ShareFile right for you?
Best for secure, large file sharing with seamless Outlook and Gmail integration.
Choose ShareFile if
- You need controlled access and privacy for sensitive enterprise files.
- Your teams require simple, secure collaboration across remote or B2B environments.
- You want straightforward admin controls with fast, global large file transfers.
Consider alternatives if
- You are a small team or individual needing highly customizable or lightweight sharing.
- You require extensive third-party app integrations or advanced workflow flexibility.
What buyers should know before shortlisting ShareFile
ShareFile is a secured cloud file-sharing solution that stands out for its ease of use and speedy implementation. Users appreciate the straightforward admin console and the ability to co-edit files seamlessly.
The platform's privacy features and access control ensure a personalized and secure experience. Integration with Outlook and the desktop app streamline processes, making it convenient for sharing client documentation securely.
One standout feature is the ability to share large files effortlessly across platforms globally, maintaining top-notch security. While ShareFile excels in file management and safe sharing, some users have highlighted minor customization limitations and the need for improved customer service engagement.
Overall, ShareFile proves to be a valuable tool for various industries, enhancing collaboration and simplifying file-sharing tasks. Its intuitive interface and seamless functionalities make it a top choice for those looking for a reliable and user-friendly file-sharing solution.
ShareFile pros and cons
- ShareFile pros
Secure and efficient large file sharing across global systems
Intuitive and user-friendly interface with seamless Outlook and Gmail integration
Straightforward admin console enabling easy control over file access and sharing
- ShareFile cons
Complex features and interface can overwhelm new users without training
Limited customization and marketplace app options restrict advanced workflows
Ready to try it?
Get started with ShareFile
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare ShareFile side-by-side with top Document Management Software alternatives.
What is the pricing of ShareFile?
ShareFile Pricing Plans
Standard
5 Employee Users ($11 per additional user per month)/($9.90 per additional userbilled annually)
Unlimited Client Users
Custom Branding
Mobile Applications
Sync
Show more +
Advanced
5 Employee Users ($15.30 per additional user billed annually) / ($17 per additional user per month)
Includes features of the standard plan, plus
Office 365 Co-Editing
Outlook & Gmail Plugins
Feedback & Approvals Workflows
Show more +
Premium
5 Employee Users ($24.30 per additional user billed annually) / ($27 per additional user billed monthly)
Unlimited Storage
Includes features of Advanced plan, plus
Custom Workflows
Request & Send Electronic Signatures
Virtual Data Room
5 Employee Users (custom for more users)
5GB Storage
Dynamic Watermarking
View Only
Click Trails
ShareFile reviews and ratings
Buyer sentiment
Overall positive sentiment highlights ease of use, security, and integration strengths, tempered by concerns over complexity for new users and customer support.
What buyers like
- Ease of use
- Security and access control
- Integration with Outlook and Gmail
Common complaints
- Complexity for new users
- Customer service responsiveness
What users are saying
GV
Germann V
12/27/23
"Ease of use and speedy implementation."
What do you like best about ShareFile? Easy ability to share your files with others. What do you dislike about ShareFile?
GV
Germann V
12/27/23
"Ease of use and speedy implementation."
What do you like best about ShareFile? Easy ability to share your files with others. What do you dislike about ShareFile?
AU
Anonymous User
12/15/23
"Secured Cloud File Share"
What do you like best about ShareFile? one of the powerful full features is co-editing straightforward admin console we are a Service Provider for ...
Read more
AU
Anonymous User
12/15/23
"Secured Cloud File Share"
What do you like best about ShareFile? one of the powerful full features is co-editing straightforward admin console we are a Service Provider for ...
Read more
SL
Salinda L
11/09/23
"My Citrix experience"
What do you like best about ShareFile? It's privacy and logging in Access is what I like the most having the credentials to be able to get in your own ...
Read more
SL
Salinda L
11/09/23
"My Citrix experience"
What do you like best about ShareFile? It's privacy and logging in Access is what I like the most having the credentials to be able to get in your own ...
Read more
- See if ShareFile fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of ShareFile?
People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…
Compliance. It’s a daunting task for most compliance administrators. It’s also one of the most important components as to why you are regula…
Document archiving entails preserving documents that aren't used on a regular basis for an extended length of time in a secure location. It'…
Document assembly is the design of systems and workflows that aid in the development of electronic documents. Traditionally, document assemb…
The process of identifying certain qualities of a document to make correct document retrieval easier and faster is known as document indexin…
Document retention is a framework that lets you and your staff develop policies and decide what should be done with specific documents or da…
File recovery is the process of restoring or retrieving lost or damaged files from a disc or hard disc. Data recovery, often known as file r…
Version control, often known as source control, tracks and manages changes to digital asset management software code. Version control system…
A legal means of obtaining permission or approval on electronic documents or forms is to use an electronic signature, often known as an e-si…
ShareFile security and data handling
Key compliance certifications and security features for IT and security teams evaluating ShareFile.
Certifications
Security features
Developer & data
Alternatives to ShareFile
ShareFile Support Options
Frequently Asked Questions About ShareFile
Common questions buyers ask before choosing ShareFile.
ShareFile is a Document Management Software. ShareFile offers File Recovery, e-Signature, Document Retention, Document Indexing, Document Assembly and many more functionalities.
ShareFile is a strong fit if: You need controlled access and privacy for sensitive enterprise files.; Your teams require simple, secure collaboration across remote or B2B environments.. Consider alternatives if: You are a small team or individual needing highly customizable or lightweight sharing.; You require extensive third-party app integrations or advanced workflow flexibility..
Buyers commonly note the following limitations of ShareFile: Complex features and interface can overwhelm new users without training; Limited customization and marketplace app options restrict advanced workflows; Customer service and technical support responsiveness issues.
Some top alternatives to ShareFile includes PandaDoc, EisenVault, Docsvault, Greenbox and DocuSign.
ShareFile offers Free Trial, Subscription, Quotation Based pricing models
The starting price of ShareFile is $50/Month when Billed Yearly
Ready to try it?
Get started with ShareFile
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
