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LogMeIn Rescue vs ISL Online Comparison

Last updated:

LogMeIn Rescue

4.6(500 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to quickly deploy the software and get s…

ISL Online

4.8(558 reviews)

Starting at $145 per 500 Minutes

  • Free Trial
  • Large Enterprises
  • Medium Business

ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share applications, files, and printers…

ISL Online leads on user satisfaction with a 4.8-star rating across 558 reviews.

LogMeIn Rescue vs ISL Online — at a glance

FeatureLogMeIn RescueISL Online
Rating4.6 / 54.8 / 5
Reviews500558
Starting priceContact for pricing$145 per 500 Minutes
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between LogMeIn Rescue and ISL Online

  • Pricing: ISL Online starts at $145 per 500 Minutes. LogMeIn Rescue pricing is not publicly listed.
  • User satisfaction: ISL Online scores higher with a 4.8-star average.
  • Deployment: LogMeIn Rescue supports SaaS/Web/Cloud; ISL Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

LogMeIn Rescue vs ISL Online — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LogMeIn Rescue
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ISL Online - Remote Access Software
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Biggest differences

Start here before you go deeper into features.

LogMeIn Rescue

Best for efficient, secure remote IT support with unlimited machine access.

Choose if
  • You need unattended remote access for troubleshooting multiple machines efficiently.
  • Your team requires an intuitive interface suitable for varied technical skill levels.
  • You want seamless integration with admin tools and mobile camera support via Rescue Lens.
Consider alternatives if
  • Your organization has a very limited budget due to LogMeIn Rescue’s higher pricing.
  • You require extensive mobile device support with simple mobile interfaces.

ISL Online

Best for secure, easy remote PC access with simple setup and strong usability.

Choose if
  • You need reliable remote access for IT support or customer service teams.
  • Your organization values robust security with end-to-end encryption and compliance.
  • You want a straightforward, user-friendly interface for both technical and non-technical users.
Consider alternatives if
  • Your company requires deep on-premise infrastructure integration or complex workflows.
  • You need advanced customization or extensive enterprise IT system integrations.

LogMeIn Rescue: Best for efficient, secure remote IT support with unlimited machine access. ISL Online: Best for secure, easy remote PC access with simple setup and strong usability.

Description

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More about LogMeIn Rescue

ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share ... Read More about ISL Online

Entry Level Pricing

  • Not Available
  • Starts from $145

Free Trial Availability

Spotsaas Score

What's this? ↗

9.1/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employees501-10,000 employees
50 to 500 employeesLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

LogMeIn Rescue

  • Seamless Remote Support: With LogMeIn Rescue, we can effortlessly connect with our customers and employees, regardless of their location. This means quicker resolutions and enhanced customer satisfaction, as support is just a click away.
  • Multi-Device Compatibility: Whether it's a desktop, tablet, or mobile device, LogMeIn Rescue supports a wide range of platforms. This flexibility ensures that we can assist users on their preferred devices without any hassle.
  • Robust Security Features: We prioritize security in every interaction. LogMeIn Rescue employs advanced encryption and multi-factor authentication, giving us peace of mind that sensitive information remains protected during remote sessions.

ISL Online

  • Seamless Remote Access: With ISL Online, your team can effortlessly connect to devices from anywhere in the world. This flexibility means you can troubleshoot issues or provide support in real-time, ensuring minimal downtime for your operations.
  • Robust Security Measures: Security is paramount in today’s digital landscape. ISL Online employs end-to-end encryption and complies with industry standards, giving you peace of mind that sensitive data remains protected during remote sessions.
  • User-Friendly Interface: The intuitive design of ISL Online makes it easy for both tech-savvy and non-technical users to navigate. Your team can quickly get up to speed, reducing the learning curve and allowing for immediate productivity.
Best fit

Best fit

LogMeIn Rescue

  • 50 to 10,000 employees
  • IT support, telecommunications, healthcare, education, and e-commerce
  • IT Support Specialists, Help Desk Technicians, Customer Service Representatives, Technical Support Managers, and Operations Managers

ISL Online

  • 50 to 500 employees
  • IT Services, Customer Support, Education, Healthcare, Finance, and Consulting
  • IT Support Specialists, Customer Service Representatives, Remote Support Technicians, Educators, and Technical Trainers
Watchouts

Reasons buyers look elsewhere

LogMeIn Rescue

  • Users may seek alternatives due to high subscription costs, especially for small businesses or startups that require cost-effective solutions without compromising on essential features and functionalities.
  • Some may find LogMeIn Rescue's interface unintuitive, prompting them to explore alternatives that offer a more user-friendly experience and streamlined navigation for both technicians and end-users.
  • Limited customization options can drive users to look for alternatives that allow greater flexibility in branding, workflow, and integration with existing tools tailored to their specific business needs.

ISL Online

  • Users may seek alternatives due to cost concerns, as ISL Online can be more expensive compared to other remote support tools, especially for smaller businesses or teams with tight budgets.
  • Some users might find ISL Online's user interface less intuitive, prompting them to explore options with more user-friendly designs that enhance the overall customer experience.
  • Organizations that prioritize advanced features, such as robust collaboration tools or extensive integrations, may look for alternatives that offer a broader range of functionalities tailored to their specific needs.

Software Demo

Demo

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Step 1 of 4

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How do LogMeIn Rescue and ISL Online Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare LogMeIn Rescue and ISL Online on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $145

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      LogMeIn Rescue pricing
      ISL Online pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      LogMeIn Rescue User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 558 reviews)

      Rating Distribution

      99

      29

      4

      1

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise LogMeIn Rescue for its ease of use, robust remote support features, and security, though some note connectivity and pricing concerns.

      What buyers like

      • Ease of use
      • Remote support efficiency
      • Security features

      Common complaints

      • Connectivity issues
      • Setup complexity for non-technical users

      Buyer sentiment

      Buyers consistently praise ISL Online for its ease of use, strong security, and reliable remote access capabilities.

      What buyers like

      • Ease of use
      • Security
      • Reliable remote connectivity

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Pros and Cons

      • Efficient unattended remote connection for troubleshooting

      • Intuitive interface suitable for varying technical backgrounds

      • Seamless integration with admin tools for remote access

      • Occasional connectivity issues on slower internet connections

      • Time-consuming setup for less tech-savvy users

      • Seamless remote access from anywhere in the world

      • Robust security with end-to-end encryption and industry compliance

      • User-friendly interface suitable for both technical and non-technical users

      • Lack of detailed pricing information publicly available

      • Potential limitations for very large enterprises with complex IT environments

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Motorola

      Motorola

      No Customers information available.

      Media and Screenshots

      Screenshots

      Technician console

      1 Screenshots

      ISL Online : Login screenshot

      6 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to LogMeIn Rescue and ISL Online in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LogMeIn Rescue or ISL Online?
      ISL Online edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LogMeIn Rescue and ISL Online offer a free trial?
      Yes, both LogMeIn Rescue and ISL Online offer a free trial.
      What is the starting price of LogMeIn Rescue vs ISL Online?
      LogMeIn Rescue starts at Contact for pricing. ISL Online starts at $145 per 500 Minutes.
      What are the top alternatives to LogMeIn Rescue?
      Top alternatives to LogMeIn Rescue include Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support.
      What are the top alternatives to ISL Online?
      Top alternatives to ISL Online include BeyondTrust Remote Support, TeamViewer, RescueAssist, Splashtop Remote Support, ScreenMeet.

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