Laserfiche vs SmartDocs R5 ECM vs Story Chief Comparison
Laserfiche
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Laserfiche is a powerful document management system. With a single version of the truth, user can access all pertinent information, including paper and electronic records on any device, on or off site! Laserfiche automat…
SmartDocs R5 ECM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
SmartDocs is user-friendly content management software that's easy to use for tracking, storing, retrieving, and organizing forms. This content management software allows to store forms in one place online—along with all…
Story Chief
Starting at $12 /Month
- Free Trial
- Large Enterprises
- Medium Business
StoryChief is a cloud-based content management system that allows editors and designers to manage and automate the process of creating brand-specific content for editorial and marketing teams within an organization. Stor…
Laserfiche leads on user satisfaction with a 4.6-star rating across 373 reviews.
Laserfiche vs SmartDocs R5 ECM vs Story Chief — at a glance
| Feature | Laserfiche | SmartDocs R5 ECM | Story Chief |
|---|---|---|---|
| Rating | 4.6 / 5 | 4.5 / 5 | 4.5 / 5 |
| Reviews | 373 | 2 | 20 |
| Starting price | Contact for pricing | Contact for pricing | $12 /Month |
| Free trial | No | No | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Document Management Software | Content Management Software | Content Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — | — |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — | GDPR |
| Data residency | US | US | Global |
Key differences between Laserfiche and SmartDocs R5 ECM
- User satisfaction: Laserfiche scores higher with a 4.6-star average.
- Deployment: Laserfiche supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; SmartDocs R5 ECM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Laserfiche vs SmartDocs R5 ECM vs Story Chief — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Document Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing automated, efficient document management.
- You require comprehensive automation from document capture to archiving.
- Your organization values a single version of truth accessible on any device.
- You need strong search and archiving capabilities with an intuitive interface.
- You are a small team needing simple document storage without automation.
- Your workflows demand highly customizable form design and advanced reporting.
Large Enterprises, Medium Business, Small Business
Best for streamlined multi-channel content creation and SEO guidance.
- You need simple, intuitive content editing with built-in SEO tips.
- Your team requires easy distribution across multiple social and publishing channels.
- You are a small to medium business focused on content or digital marketing.
- Your organization demands extensive template design customization.
- You require real-time simultaneous collaboration on content creation.
Laserfiche typically suits Large Enterprises and Medium Business. SmartDocs R5 ECM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Laserfiche is a powerful document management system. With a single version of the truth, user can access all pertinent information, including paper and electronic records on any device, on ... Read More about Laserfiche | SmartDocs is user-friendly content management software that's easy to use for tracking, storing, retrieving, and organizing forms. This content management software allows to store forms in ... Read More about SmartDocs R5 ECM | StoryChief is a cloud-based content management system that allows editors and designers to manage and automate the process of creating brand-specific content for editorial and marketing ... Read More about Story Chief |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.7/10 | 8.5/10 | 9.1/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 51-500 employees500+ employees | — | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  SmartDocs R5 ECM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Laserfiche, SmartDocs R5 ECM and Story Chief Compare on Features?
Total Features | 11 Features | 9 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Laserfiche, SmartDocs R5 ECM and Story Chief on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Laserfiche vs SmartDocs R5 ECM User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlighting ease of use, automation capabilities, and efficient document management, tempered by concerns over complexity and customization limits. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 2 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Users generally express high satisfaction with StoryChief’s ease of use, SEO features, and multi-channel distribution, though some desire more customization and collaboration capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  4 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Laserfiche or SmartDocs R5 ECM?
- Laserfiche edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Laserfiche and SmartDocs R5 ECM offer a free trial?
- Neither Laserfiche nor SmartDocs R5 ECM currently lists a free trial.
- What is the starting price of Laserfiche vs SmartDocs R5 ECM?
- Laserfiche starts at Contact for pricing. SmartDocs R5 ECM starts at Contact for pricing.
- What are the top alternatives to Laserfiche?
- Top alternatives to Laserfiche include PandaDoc, M-Files, Docsvault, DocuWare, Greenbox.
- What are the top alternatives to SmartDocs R5 ECM?
- Top alternatives to SmartDocs R5 ECM include Story Chief, TalentLMS, DocuWare, Drupal, OpenText ECM.