Which is better, Keap or Bigin by Zoho CRM?

Bigin by Zoho CRM edges out Keap based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Keap may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Keap and Bigin by Zoho CRM?

Key differences between Keap and Bigin by Zoho CRM include pricing (Keap starts at $129 vs Bigin by Zoho CRM at $7); target audience (Keap targets Large Enterprises while Bigin by Zoho CRM serves Small Business). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Keap and Bigin by Zoho CRM offer a Free trial?

Yes, both Keap and Bigin by Zoho CRM offer a Free Trial.

Who are the typical users of Keap?

Keap is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

What is the starting price of Keap and Bigin by Zoho CRM?

Pricing for Keap starts at $129/Month, whereas Bigin by Zoho CRM starts at $7/User/Month.

What are the best alternatives to Keap?

Some top alternatives to Keap include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Keap vs Bigin by Zoho CRM Comparison

Last updated: May 22, 2026

Keap

3.9(2,012 reviews)

Starting at $129 /Month

Free Trial
Large Enterprises
Medium Business

Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect fit for any business, from ret…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Keap vs Bigin by Zoho CRM — at a glance

Feature	Keap	Bigin by Zoho CRM
Rating	3.9 / 5	4.3 / 5
Reviews	2,012	119
Starting price	$129 /Month	$7 /User/Month
Free trial	Yes	Yes
Free version	No	No
Best for	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available
Support modes	Business Hours, Online	Business Hours, Online
Certifications	SOC 2, GDPR	—
Data residency	US	Global

Key differences between Keap and Bigin by Zoho CRM

Pricing: Keap starts at $129 /Month, while Bigin by Zoho CRM starts at $7 /User/Month.
Target audience: Keap is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
Deployment: Keap supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Keap vs Bigin by Zoho CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Keap (208) Talk to an expert Talk to an expert	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Keap

Best all-in-one CRM and marketing automation for small businesses.

Choose if

You are a small business or solopreneur needing combined CRM and marketing tools.
You want a simple, guided onboarding experience with strong customer support.
You seek to automate sales pipelines and customer management in one platform.

Consider alternatives if

You require advanced, highly customizable CRM features for enterprise-level needs.
You need extensive built-in landing page builders or calendar task integrations.

Bigin by Zoho CRM

Best for

Small Business

Keap typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Keap is the all-in-one customer relationship management (CRM) software solution you need to manage your contacts with ease. Its innovative features and intuitive interface make it a perfect ... Read More about Keap	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $129 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score What's this? ↗	9.6/10	9.0/10
User Ratings Based on verified Spotsaas reviews	3.9 (2012)	4.3 (119)
Best Company Size	1-100 employeesMedium business	—
	Get pricing help	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Keap

Streamlined Automation: With Keap, you can effortlessly automate routine tasks, freeing up valuable time for your team. Imagine focusing on growth strategies rather than manual follow-ups.
Centralized Client Management: Keap provides a comprehensive CRM solution that allows you to manage client interactions in one place. This means enhanced communication and relationship building, ultimately leading to increased customer satisfaction.
Robust Reporting Tools: You’ll appreciate the detailed analytics and reporting features that help track performance metrics. This empowers you to make data-driven decisions that can significantly improve your business outcomes.

Bigin by Zoho CRM

No key benefits available yet.

Best fit

Keap

1-100 employees.
Industries: Small Business, Marketing Technology (Martech), Sales Automation, Professional Services, E-commerce, Consulting.
Job Titles: Small Business Owners, Marketing Managers, Sales Representatives, Customer Relationship Managers, Account Executives.

Bigin by Zoho CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Keap

Users may seek alternatives to Keap if they find its pricing structure prohibitive, especially for small businesses or startups that require cost-effective solutions with similar features without compromising on quality.
Some users might prefer alternatives due to the learning curve associated with Keap's interface, opting for platforms that offer more intuitive designs and user-friendly navigation for easier onboarding and day-to-day use.
Businesses looking for specific integrations with other tools may consider alternatives if Keap's compatibility with their existing software ecosystem is limited, prompting the search for more flexible options that better meet their operational needs.

Bigin by Zoho CRM

No alternatives guidance available yet.

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Keap and Bigin by Zoho CRM Compare on Features?

Total Features	10 Features	10 Features
Unique Features	No unique features	No unique features
	Get Quote	Visit website

Compare Keap and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$129 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Pro Get Started Email marketing Sales & marketing automation Dedicated phone line (US & Canada) Show more + Max Get Started Email marketing Sales & marketing automation Dedicated phone line (US & Canada) Show more + Max Classic Get Started	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
GDPR	✓ Yes	—
Single Sign-On (SSO)	✓ Yes	—
Multi-Factor Auth (MFA)	✓ Yes	—
Data Encryption	✓ Yes	—
Data Residency	🇺🇸 US	🌐 Global

Keap User Reviews & Rating Comparison

User Ratings	3.9 (based on 2012 reviews)	4.3 (based on 119 reviews)
Rating Distribution	155 14 4 4 31	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Users appreciate Keap's all-in-one automation and CRM capabilities but note limitations in specific features and higher costs. What buyers like Ease of use Customer support Automation capabilities Common complaints Limited feature functionality Pricing and additional costs	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	Combines CRM, marketing, and automation tools in one platform simplifying operations Outstanding and responsive customer support Easy to use with guided onboarding and training resources Limited functionality in landing page builder and calendar task linking Higher cost with additional charges for users and integrations	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	5 Screenshots	1 Screenshots
Videos	4 Videos	2 Videos

Top Alternatives to Keap and Bigin by Zoho CRM in 2026

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Keap or Bigin by Zoho CRM?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Keap and Bigin by Zoho CRM offer a free trial?: Yes, both Keap and Bigin by Zoho CRM offer a free trial.
What is the starting price of Keap vs Bigin by Zoho CRM?: Keap starts at $129 /Month. Bigin by Zoho CRM starts at $7 /User/Month.
What are the top alternatives to Keap?: Top alternatives to Keap include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, HubSpot CRM.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

Keap vs Bigin by Zoho CRM Comparison

Keap

Bigin by Zoho CRM

Keap vs Bigin by Zoho CRM — at a glance

Key differences between Keap and Bigin by Zoho CRM

Keap vs Bigin by Zoho CRM — find the better fit before you commit.

Keap

Bigin by Zoho CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How do Keap and Bigin by Zoho CRM Compare on Features?

Compare Keap and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Keap User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Keap and Bigin by Zoho CRM in 2026

Related Blogs and Articles for Crm Software

Frequently asked questions