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KarmaCRM vs FreeCRM vs Bigin by Zoho CRM Comparison

Last updated:

KarmaCRM

4.0(38 reviews)

Starting at $28 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

KarmaCRM is an intuitive customer relationship management solution for all organizations. Its simplified, user-friendly design streamlines lead tracking, performance metrics, and service team follow-up, to allow even the…

FreeCRM

Starting at $50 /User/Month

  • Large Enterprises
  • Medium Business

FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly organized, and manage leads, co…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

KarmaCRM leads on user satisfaction with a 4.0-star rating across 38 reviews.

KarmaCRM vs FreeCRM vs Bigin by Zoho CRM — at a glance

FeatureKarmaCRMFreeCRMBigin by Zoho CRM
Rating4.0 / 54.3 / 5
Reviews38119
Starting price$28 /User/Month$50 /User/Month$7 /User/Month
Free trial Yes No Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between KarmaCRM and FreeCRM

  • Pricing: KarmaCRM starts at $28 /User/Month, while FreeCRM starts at $50 /User/Month.
  • Free trial: KarmaCRM offers a free trial; FreeCRM does not.
  • Deployment: KarmaCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; FreeCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare KarmaCRM vs FreeCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

KarmaCRM - CRM Software
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FreeCRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

KarmaCRM

Best for

Large Enterprises, Medium Business, Small Business

FreeCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

KarmaCRM typically suits Large Enterprises and Medium Business. FreeCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

KarmaCRM is an intuitive customer relationship management solution for all organizations. Its simplified, user-friendly design streamlines lead tracking, performance metrics, and service ... Read More about KarmaCRM

FreeCRM is an affordable Customer Relationship Management (CRM) software. It is the best combination of a contact manager and a customer database. Its goal is to allow users to get quickly ... Read More about FreeCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $28
  • Starts from $50
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.0/10

8.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

FreeCRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do KarmaCRM, FreeCRM and Bigin by Zoho CRM Compare on Features?

Total Features

5 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare KarmaCRM, FreeCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $28
        • $50
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        KarmaCRM pricing
        FreeCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        KarmaCRM vs FreeCRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        3

        5

        2

        1

        0

        10

        10

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 11 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive, and user-friendly interface, suitable for small businesses with minimal technical know-how.
        • Centralizes and organizes customer information efficiently, streamlining workflows and improving task management.
        • Customization options like modifiable dashboards and widgets allow users to tailor the system to their needs.

        Common complaints

        • Outdated and cluttered UI lacks modern design and hampers navigation, creating a steep learning curve for new users.
        • Limited mobile app functionality, with fewer features and restricted access to critical information.
        • Disorganized features and inconsistent navigation, such as missing back buttons or random placements, causing user frustration.

        What buyers like

        • Offers robust CRM functionalities including lead management, sales dashboards, and project management, providing an all-in-one solution.
        • Great value for money, especially as a free tool with features comparable to premium CRMs for small businesses and startups.
        • Easy to set up and user-friendly interface, allowing even non-technical users to operate it effectively.

        Common complaints

        • Free version has limitations, such as storage capped at 10 MB, which may not suffice for growing businesses.
        • The Marketplace lacks a wide range of integrations, which might hinder additional functionality.
        • Advanced features such as unlimited storage, priority support, and premium tools are locked behind a paywall.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • User-friendly interface enhances usability

        • Focus on essential CRM functions

        • Effective for under-resourced sales teams

        • Limited advanced features for complex needs

        • May not integrate well with other tools

        • Cost-effective solution for small businesses.

        • Simple interface allows for quick adoption.

        • Efficient management of contacts and leads.

        • Limited scalability for larger organizations.

        • Basic features may not satisfy advanced users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Dashboard

        3 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, KarmaCRM or FreeCRM?
        KarmaCRM edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do KarmaCRM and FreeCRM offer a free trial?
        KarmaCRM offers a free trial. FreeCRM does not.
        What is the starting price of KarmaCRM vs FreeCRM?
        KarmaCRM starts at $28 /User/Month. FreeCRM starts at $50 /User/Month.
        What are the top alternatives to KarmaCRM?
        Top alternatives to KarmaCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to FreeCRM?
        Top alternatives to FreeCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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