JumpCloud vs Supermetrics Comparison
JumpCloud
Starting at $2 /User/Month
- Free Trial
- Individuals
- Large Enterprises
JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be installed within the enterprise. Th…
Supermetrics
Starting at $69 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…
JumpCloud leads on user satisfaction with a 4.6-star rating across 267 reviews.
JumpCloud vs Supermetrics — at a glance
| Feature | JumpCloud | Supermetrics |
|---|---|---|
| Rating | 4.6 / 5 | 4.4 / 5 |
| Reviews | 267 | 642 |
| Starting price | $2 /User/Month | $69 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Identity and Access Management (IAM) Software | Marketing Analytics Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2 |
| Data residency | Global | Global |
Key differences between JumpCloud and Supermetrics
- Pricing: JumpCloud starts at $2 /User/Month, while Supermetrics starts at $69 /User/Month.
- Target audience: JumpCloud is built for Individuals and Large Enterprises, while Supermetrics targets Large Enterprises and Medium Business.
- User satisfaction: JumpCloud scores higher with a 4.6-star average.
- Deployment: JumpCloud supports SaaS/Web/Cloud; Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
JumpCloud vs Supermetrics — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for streamlined, secure cloud and hybrid access management without hardware.
- You need a unified directory to manage user identities across multiple platforms.
- You want robust security features like multi-factor authentication for remote workforces.
- You prefer a solution with no on-premises hardware or software installation.
- Your organization requires advanced, process-heavy IAM features for large enterprises.
- You need transparent, fixed pricing without engaging sales for details.
Large Enterprises, Medium Business, Small Business
JumpCloud typically suits Individuals and Large Enterprises. Supermetrics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be ... Read More about JumpCloud | Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.3/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employees501-5,000 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- User Management: JumpCloud allows administrators to easily manage user identities across multiple platforms and devices. With a single, unified directory, you can confirm that your team has smooth access to the resources they need, improving productivity and reducing the need for multiple logins.
- Reliable Security Protocols: As an executive, you'll appreciate JumpCloud's strong security features, including multi-factor authentication and secure password management. These measures protect sensitive data and reduce the risk of security breaches, giving you and your team peace of mind.
- Flexible Access Controls: JumpCloud provides granular access controls designed for your organization's needs. Whether you're managing remote teams or a hybrid workforce, you can easily grant or revoke access based on roles and responsibilities, building a secure and collaborative work environment.
No key benefits available yet.
Best fit
- 50 to 5,000 employees
- SaaS, Fintech, Healthcare, Education, and Consulting
- IT Administrators, System Administrators, Security Engineers, and DevOps Engineers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to JumpCloud due to budget constraints, as some organizations find the pricing structure challenging, especially for smaller businesses or startups with limited IT budgets.
- Organizations experiencing rapid growth might require more customizable or scalable solutions that better fit their evolving needs, prompting them to explore alternatives that offer greater flexibility.
- Companies with specific compliance requirements may look for alternatives that provide tailored features or integrations to meet industry standards, ensuring they remain compliant without additional complexities.
No alternatives guidance available yet.
Software Demo
Demo |
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How do JumpCloud and Supermetrics Compare on Features?
Total Features | 11 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare JumpCloud and Supermetrics on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
JumpCloud User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise JumpCloud for its ease of use, strong security features, and flexible access controls, though some note pricing opacity and limited advanced enterprise features. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 711 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  5 Screenshots |  8 Screenshots |
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Videos |  3 Videos |  5 Videos |
Top Alternatives to JumpCloud and Supermetrics in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, JumpCloud or Supermetrics?
- JumpCloud edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do JumpCloud and Supermetrics offer a free trial?
- Yes, both JumpCloud and Supermetrics offer a free trial.
- What is the starting price of JumpCloud vs Supermetrics?
- JumpCloud starts at $2 /User/Month. Supermetrics starts at $69 /User/Month.
- What are the top alternatives to JumpCloud?
- Top alternatives to JumpCloud include Okta, Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, Azure AD.
- What are the top alternatives to Supermetrics?
- Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.