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9.3

Spot Score

JumpCloud - Identity and Access Management (IAM) Software

JumpCloud

Securely manage access to all apps with ease.

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Starts from $2/User/Month when Billed Yearly

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What is JumpCloud?

JumpCloud offers a radically simple, secure way for IT to manage their customer's access to their cloud and on-premises applications. It does not require any hardware or software to be installed within the enterprise. The powerful API and apps enable even non technical users to identify, activate, and revoke access from any device. Using JumpCloud creates a unique digital fingerprint of the enterprise security policy allowing the IT team to set user behavior controls and permissions, digitally map teams and accounts across teams, access data in context, create automated workflows and much more - all from one place.

Pricing

  • Starts from $2/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Individuals

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

JumpCloud software demo

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JumpCloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

JumpCloud is best suited for

  • employee count

    Employee count: 50 to 5,000 employees

  • industries

    Industries: SaaS, Fintech, Healthcare, Education, and Consulting

  • Job titles

    Job Titles: IT Administrators, System Administrators, Security Engineers, and DevOps Engineers

Benefits of using JumpCloud

  • Streamlined User Management: JumpCloud allows administrators to easily manage user identities across multiple platforms and devices. With a single, unified directory, you can ensure that your team has seamless access to the resources they need, enhancing productivity and minimizing the hassle of juggling multiple logins.

  • Enhanced Security Protocols: As an executive, you’ll appreciate JumpCloud’s robust security features, including multi-factor authentication and secure password management. These measures protect sensitive data and help mitigate potential security breaches, ensuring peace of mind for both you and your team.

  • Flexible Access Controls: JumpCloud provides granular access controls tailored to your organization's needs. Whether you're managing remote teams or a hybrid workforce, you can easily grant or revoke access based on roles and responsibilities, fostering a secure yet collaborative work environment.

Explanation of JumpCloud Key Features

  • ### Product Name

    JumpCloud

  • JumpCloud's API Access Management allows organizations to control and secure access to their APIs seamlessly. This feature enables administrators to set specific permissions for different users or applications, ensuring that only authorized personnel can interact with sensitive data and services. By managing API access effectively, businesses can mitigate the risk of unauthorized data breaches and maintain compliance with industry regulations, ultimately protecting valuable assets and enhancing operational efficiency.

    **Passwordless Login**

  • With Passwordless Login, JumpCloud eliminates the need for traditional passwords, simplifying the user authentication process. Instead of entering a password, users authenticate through secure methods such as biometrics or one-time codes sent to their devices. This feature not only enhances security by reducing the risk of password-related breaches but also improves user experience by streamlining login procedures. Organizations can benefit from increased productivity and reduced helpdesk calls related to forgotten passwords.

    **Social Sign On**

  • JumpCloud’s Social Sign On feature enables users to log in using their existing social media accounts, such as Google or Facebook. This integration simplifies the registration and login process, making it easier for users to access services without creating new credentials. By leveraging familiar platforms, organizations can enhance user adoption rates and reduce friction during onboarding. Additionally, this feature helps minimize the management burden associated with maintaining multiple usernames and passwords.

    **Single Sign-On (SSO)**

  • The Single Sign-On (SSO) feature allows users to access multiple applications with a single set of credentials. This streamlined approach not only improves user experience by reducing the number of logins required but also enhances security through centralized authentication management. For organizations, SSO reduces the risk of password fatigue and improves compliance by enforcing consistent security policies across all applications, thereby simplifying user administration and increasing overall productivity.

    **User Activity Monitoring**

  • User Activity Monitoring provides organizations with detailed insights into user behavior across their systems. This feature tracks actions taken by users, helping administrators identify unusual patterns that may indicate security threats or policy violations. By actively monitoring user activity, businesses can respond swiftly to potential risks, ensuring compliance with regulatory standards while safeguarding sensitive information against misuse or unauthorized access.

    **Role Management**

  • JumpCloud's Role Management allows organizations to define specific roles within their user base, assigning permissions based on job functions. This feature streamlines access control by ensuring that individuals have only the permissions necessary for their roles. By implementing role-based access controls, businesses can enhance security posture and reduce the potential for human error or malicious activity while simplifying the management of user privileges across various systems.

    **Multi-factor Authentication**

  • Multi-factor Authentication (MFA) adds an additional layer of security by requiring users to provide two or more verification factors before gaining access to systems. JumpCloud’s MFA can include something they know (like a password), something they have (like a mobile device), or something they are (biometric verification). This feature significantly reduces the likelihood of unauthorized access even if credentials are compromised, thus protecting sensitive data from breaches and ensuring compliance with stringent security regulations.

    **Password Management**

  • The Password Management feature within JumpCloud helps organizations streamline the creation, storage, and retrieval of passwords securely. It enables users to generate strong passwords automatically and store them in an encrypted vault, reducing reliance on weak or reused passwords. This not only enhances security by minimizing vulnerabilities but also simplifies password-related tasks for users and IT staff alike, allowing teams to focus on more strategic initiatives rather than dealing with password resets.

    **Account Management**

  • JumpCloud’s Account Management feature provides administrators with comprehensive tools to create, modify, and deactivate user accounts efficiently. This functionality ensures that account changes are made swiftly in response to employee status changes—such as onboarding new hires or offboarding departing employees—thus maintaining accurate records and safeguarding company resources. Effective account management minimizes security risks associated with orphaned accounts while ensuring compliance with internal policies and external regulations.

    **Access Request Management**

  • Access Request Management facilitates a structured process for users to request access to specific resources or applications within an organization. JumpCloud simplifies this workflow by allowing users to submit requests through a centralized portal that can be reviewed and approved by administrators quickly. This feature enhances operational efficiency by streamlining access approvals while ensuring that access controls are adhered to consistently across the organization.

    **Compliance

JumpCloud Pricing

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Free Trial

  • Yes, It's available

JumpCloud Pricing

  • Starts from $2/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Pricing Plans

Build Your Own Directory

  • User Identity & Attribute Management

  • Password Management, MFA

  • 3rd Party Directory Integrations (e.g. AD)

  • Additional Features (extra cost) Cloud LDAP: +$3/user billed yearly or +$4/user billed monthly Cloud RADIUS: +$3/user billed yearly or +$4/user billed monthly SSO (SAML 2.0): +$3/user billed yearly or +$4/user billed monthly System Management: +$5/user billed yearly or +$6.5/user billed monthly

  • Cloud LDAP: +$3/user billed yearly or +$4/user billed monthly

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Pro

  • Cloud Directory

  • Cloud LDAP & RADIUS

  • SSO (SAML 2.0) & User Provisioning

  • System Management & Apple MDM

  • Premium Features (extra cost) System Insights: +$3/user billed yearly or +$4/user billed monthly Premium Support: +$3/user billed yearly or +$4/user billed monthly Directory Insights: +$3/user billed yearly or +$4/user billed monthly

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Education

  • Automated on-boarding and off-boarding of students and faculty

  • Decreased time and effort for IT staff managing user and Web access rights

  • Tight integration with G Suite & Office 365, PowerSchool, and other .edu specific applications

  • No on-prem equipment, software purchases, or on-going maintenance

  • Each person must still login with their private credentials

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Non-Profit

  • Automate onboarding and off-boarding of their users, volunteers, and extended family of supporters

  • Deliver worldwide support – manage users and devices whether on-premises or in the field

  • Efficient IT management – decrease time spent managing user access and devices

  • Fully move to the cloud with integration to G Suite™, Microsoft Office 365™, AWS®, and other cloud technologies

  • Reduced overhead with no on-prem equipment, no software purchases, and no on-going maintenance

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Screenshots of the JumpCloud Pricing Page

Disclaimer: Pricing information for JumpCloud is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to JumpCloud?

  • Users may seek alternatives to JumpCloud due to budget constraints, as some organizations find the pricing structure challenging, especially for smaller businesses or startups with limited IT budgets.

  • Organizations experiencing rapid growth might require more customizable or scalable solutions that better fit their evolving needs, prompting them to explore alternatives that offer greater flexibility.

  • Companies with specific compliance requirements may look for alternatives that provide tailored features or integrations to meet industry standards, ensuring they remain compliant without additional complexities.

  • Users seeking enhanced customer support and training resources may consider alternatives that offer more comprehensive onboarding and ongoing assistance, improving user experience and satisfaction.

  • Some businesses may prefer alternatives that integrate more seamlessly with existing tools and platforms, enhancing productivity by minimizing disruptions during the implementation of new systems.

JumpCloud Reviews & Ratings

4.5

Very Good

Based on 2487 ratings & 267 reviews

Rating Distribution

Excellent

(206)

Very Good

(57)

Good

(4)

Poor

(0)

Terible

(0)

User Review

S

Sunil B

12/01/20

4.5 out of 5

Best Directory as a service application

What do you like best? The way it can integrate different softwares at one place and the way user can sign into all the integrated application from ...

Read more

DR

David R

12/01/20

5 out of 5

Secure remote users and devices from the cloud.

What do you like best? Cloud based, no on-prem hardware required. Great for small businesses and trials - first 10 users are free. ...

Read more

MF

Matt F

11/20/20

5 out of 5

Even as a work in progress, they're head and shoulders above of the competition

What do you like best? JumpCloud provides a suite of tools and directory services to provide great remote support to our endpoints of every OS in ...

Read more

AP

Anthony P

11/19/20

5 out of 5

Easy management with SSO option!!

What do you like best? We have a few users that log into multiple different Mac's and their password was always different. We use JumpCloud SSO to ...

Read more

JumpCloud Support

Customer Service

Online

Location

Louisville, Colorado

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

JumpCloud is a Identity and Access Management (IAM) Software. JumpCloud offers API Access Management, Passwordless Login, Social Sign On, Single Sign-On (SSO), User Activity Monitoring and many more functionalities.

Some top alternatives to JumpCloud includes Okta, Oracle Identity Management, SailPoint IdentityIQ, AWS IAM and Frontegg.

Yes, JumpCloud provides API.

No, JumpCloud doesn't provide mobile app.

JumpCloud is located in Louisville, Colorado

JumpCloud offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the JumpCloud as of now.

The starting price of JumpCloud is $2/User/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.