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Jotform vs Ninja Forms Comparison

Last updated:

Jotform

4.4(822 reviews)

Starting at $24 /Month

  • Individuals
  • Freelancers / Consultants

JotForm is an easy to use online form builder that anyone can use. Build forms in 3 minutes or less and for free. No coding needed, no developers required.

Ninja Forms

4.3(77 reviews)

Starting at $49 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Ninja Forms is a plugin that allows user to quickly and easily create online forms and surveys without any knowledge of programming or html.

Jotform leads on user satisfaction with a 4.4-star rating across 822 reviews.

Jotform vs Ninja Forms — at a glance

FeatureJotformNinja Forms
Rating4.4 / 54.3 / 5
Reviews82277
Starting price$24 /Month$49 /Year
Free trial No Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryOnline Form Builder SoftwareOnline Form Builder Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRGDPR
Data residencyGlobalUS

Key differences between Jotform and Ninja Forms

  • Pricing: Jotform starts at $24 /Month, while Ninja Forms starts at $49 /Year.
  • Free trial: Ninja Forms offers a free trial; Jotform does not.
  • Target audience: Jotform is built for Individuals and Freelancers / Consultants, while Ninja Forms targets Large Enterprises and Medium Business.
  • User satisfaction: Jotform scores higher with a 4.4-star average.
  • Deployment: Jotform supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Mac; Ninja Forms supports SaaS/Web/Cloud, Installed - Windows.

Jotform vs Ninja Forms — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Online Form Builder Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Jotform - Online Form Builder Software
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Talk to an expert
Ninja Forms - Online Form Builder Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Jotform

Best for quick, no-code form building with strong ease of use.

Choose if
  • You need to create forms rapidly without any coding skills.
  • Your team values intuitive, drag-and-drop form creation tools.
  • You require reliable customer support and secure data handling.
Consider alternatives if
  • You need highly advanced form design and formatting customization.
  • Your workflows demand complex automation beyond basic form building.

Ninja Forms

Best for small businesses needing easy, no-code online form creation.

Choose if
  • You want a simple drag-and-drop form builder with pre-designed styles.
  • You need a free basic version to quickly set up lead capture or event forms.
  • You value good documentation and responsive customer support.
Consider alternatives if
  • You require deep form customization and branding control without add-ons.
  • You need advanced features included without incurring extra costs.

Jotform: Best for quick, no-code form building with strong ease of use. Ninja Forms: Best for small businesses needing easy, no-code online form creation.

Description

JotForm is an easy to use online form builder that anyone can use. Build forms in 3 minutes or less and for free. No coding needed, no developers required.

Ninja Forms is a plugin that allows user to quickly and easily create online forms and surveys without any knowledge of programming or html.

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $49

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.3

(77)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Jotform and Ninja Forms Compare on Features?

Total Features

27 Features

11 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Jotform and Ninja Forms on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $49

      Pricing Plans

      • Starter

        • 5 Forms Form Limit

        • 100 Monthly Submissions

        • 100 MB Available Space

        Show more +

      • Bronze

        • 25 Forms Form Limit

        • 1,000 Monthly Submissions

        • 1 GB Available Space

        Show more +

      • Silver

        • 50 Forms Form Limit

        • 2,500 Monthly Submissions

        • 10 GB Available Space

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Jotform pricing
      Ninja Forms pricing

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✗ No

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✗ No

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Jotform User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      735

      84

      7

      19

      102

      7

      7

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and customer support, tempered by some concerns over customization limits and pricing clarity.

      What buyers like

      • Ease of use
      • Customer support
      • Form creation efficiency

      Common complaints

      • Limited customization
      • Pricing complexity

      Buyer sentiment

      Users generally find Ninja Forms easy to use and reliable, especially appreciating the free version and intuitive builder, though some express concerns about add-on costs and limited customization.

      What buyers like

      • Ease of use
      • Free basic version
      • Good documentation and support

      Common complaints

      • Cost of add-ons
      • Limited customization options

      Pros and Cons

      • User-friendly platform with intuitive navigation for all skill levels

      • Extensive tools for efficient form creation and management

      • Responsive and helpful customer support

      • Limited form formatting options restrict customization

      • Difficulties with deleting forms and submissions

      • Intuitive drag-and-drop form builder with pre-designed styles

      • Free basic version allowing easy form creation

      • Good documentation and responsive support

      • Additional add-ons require extra purchases, increasing total cost

      • Limited control over form appearance without technical knowledge

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Forbes

      Forbes

      Toyota

      Toyota

      The New York Times

      The New York Times

      Media and Screenshots

      Screenshots

      Form Builder screenshot

      6 Screenshots

      Save

      4 Screenshots

      Videos

      video-0

      6 Videos

      video-0

      3 Videos

      Top Alternatives to Jotform and Ninja Forms in 2026

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      Related Blogs and Articles for Online Form Builder Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Jotform or Ninja Forms?
      Jotform edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Jotform and Ninja Forms offer a free trial?
      Ninja Forms offers a free trial. Jotform does not.
      What is the starting price of Jotform vs Ninja Forms?
      Jotform starts at $24 /Month. Ninja Forms starts at $49 /Year.
      What are the top alternatives to Jotform?
      Top alternatives to Jotform include Cognito Forms, Zoho Forms, Formsite, Formstack, Paperform.
      What are the top alternatives to Ninja Forms?
      Top alternatives to Ninja Forms include Formidable Forms, Cognito Forms, Formsite, Typeform, Gravity Forms.

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