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Jobber vs edge CRM vs Bigin by Zoho CRM Comparison

Last updated:

Jobber

4.4(152 reviews)

Starting at $29 /month

  • Free Trial
  • Large Enterprises
  • Medium Business

Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, record time and expenses, trac…

edge CRM

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

edge is a single platform, all-in-one customer relationship management (CRM) software solution that provides business managers, salespeople and service professionals with real-time visibility into their entire sales proc…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Jobber leads on user satisfaction with a 4.4-star rating across 152 reviews.

Jobber vs edge CRM vs Bigin by Zoho CRM — at a glance

FeatureJobberedge CRMBigin by Zoho CRM
Rating4.4 / 54.3 / 5
Reviews152119
Starting price$29 /monthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryField Service Management SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobalGlobal

Key differences between Jobber and edge CRM

  • Pricing: Jobber starts at $29 /month. edge CRM pricing is not publicly listed.
  • Deployment: Jobber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; edge CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Jobber vs edge CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Jobber - Field Service Management Software
Talk to an expert
Talk to an expert
edge CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Jobber

Best for small to mid-sized home service businesses needing streamlined field management.

Choose if
  • You run a home services or landscaping business with up to 500 employees.
  • You want centralized scheduling, invoicing, and client management in one platform.
  • You need seamless Quickbooks integration and automated appointment reminders.
Consider alternatives if
  • Your company requires extensive API integrations and high customization.
  • You need advanced inventory management beyond basic tracking features.

edge CRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Jobber typically suits Large Enterprises and Medium Business. edge CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, ... Read More about Jobber

edge is a single platform, all-in-one customer relationship management (CRM) software solution that provides business managers, salespeople and service professionals with real-time ... Read More about edge CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $29 , yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Jobber

  • Streamlined Operations: Jobber simplifies job management, allowing your team to schedule, track, and manage tasks effortlessly. This means less time spent juggling logistics and more time focusing on delivering exceptional service.
  • Increased Productivity: With features like automated reminders and client communication tools, Jobber helps your staff stay organized and on-task. You’ll notice a significant boost in productivity as your team can handle more jobs in less time.
  • Enhanced Customer Experience: By utilizing Jobber’s client portal, customers can easily access their job details and invoices. This transparency fosters trust and satisfaction, leading to repeat business and referrals.
Best fit

Best fit

Jobber

  • 1 to 50 employees
  • home services, landscaping, cleaning, HVAC, and plumbing
  • business owners, field service managers, operations managers, and customer service representatives

edge CRM

No best-fit guidance available yet.

Watchouts

Reasons buyers look elsewhere

Jobber

  • Users may seek alternatives to Jobber due to budget constraints, as some businesses find more cost-effective solutions that offer similar features without the added expense of Jobber’s pricing structure.
  • Companies with specific industry needs might look for tailored software that provides unique functionalities or integrations not available with Jobber, ensuring their requirements are fully met.
  • Businesses experiencing rapid growth may require more scalable options that can accommodate increasing demands, as they might find Jobber's capabilities limited in supporting larger teams or expanded operations.

edge CRM

No alternatives guidance available yet.

Software Demo

Demo

No software demo available

edge CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Jobber, edge CRM and Bigin by Zoho CRM Compare on Features?

Total Features

13 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Jobber, edge CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $29 , yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • For Individuals - Grow

          $199

          /month

          • All Connect features plus:

          • Advanced quote customization

          • Track costs with job costing

          Show more +

        • For Individuals -Connect

          $119

          /month

          • All Core features plus:

          • Send automated reminders & payments

          • Document work on job forms

          Show more +

        • For Individuals - Core

          $39

          /month

          • Key features:

          • Online booking and job scheduling

          • Send professional quotes

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Jobber pricing

        Pricing information not available

        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Jobber vs edge CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        157

        50

        9

        5

        1

        21

        5

        1

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users generally praise Jobber for its ease of use, automation features, and integration capabilities, while noting some limitations in pricing and customization.

        What buyers like

        • Ease of use
        • Automation and scheduling
        • Integration with Quickbooks

        Common complaints

        • Pricing concerns
        • Limited customization options

        What buyers like

        • Easy to use and user-friendly, designed to enhance productivity in daily sales activities.
        • Supports efficient tracking of leads, opportunities, and sales data, aiding in better planning and decision-making.
        • Customizable to various business processes, even catering to complex workflows.

        Common complaints

        • Customization requires significant clarity in communication, leading to potential project delays.
        • Occasional complexity and steep learning curve for new users or advanced features.
        • Limitations on integration with external systems and lack of features like inventory or HR management in some cases.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • user-friendly interface accessible across platforms

        • seamless integration with Quickbooks

        • effective automated notifications and scheduling

        • relatively high pricing compared to competitors

        • limited customization and API access

        • Provides comprehensive visibility into sales processes.

        • User-friendly design enhances team collaboration.

        • Customizable features cater to diverse business needs.

        • May not support complex sales processes.

        • Limited third-party integrations could hinder scalability.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Laser Technologies

        Laser Technologies

        SVAN

        SVAN

        Millenia Technologies

        Millenia Technologies

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        edge CRM screenshot

        2 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

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        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Jobber or edge CRM?
        Jobber edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Jobber and edge CRM offer a free trial?
        Yes, both Jobber and edge CRM offer a free trial.
        What is the starting price of Jobber vs edge CRM?
        Jobber starts at $29 /month. edge CRM starts at Contact for pricing.
        What are the top alternatives to Jobber?
        Top alternatives to Jobber include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Workiz.
        What are the top alternatives to edge CRM?
        Top alternatives to edge CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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