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Ivanti Service Manager vs SolarWinds Patch Manager Comparison

Last updated:

Ivanti Service Manager

3.8(386 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…

SolarWinds Patch Manager

4.0(108 reviews)

Starting at $1,909 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

The SolarWinds Patch Manager enables user to scan, audit, and report on the installed software and hardware throughout the network. Automate software distribution with a single click, leverage global scanning options to…

SolarWinds Patch Manager leads on user satisfaction with a 4.0-star rating across 108 reviews.

Ivanti Service Manager vs SolarWinds Patch Manager — at a glance

FeatureIvanti Service ManagerSolarWinds Patch Manager
Rating3.8 / 54.0 / 5
Reviews386108
Starting priceContact for pricing$1,909 /Year
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryService Desk SoftwarePatch Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSInstalled - Windows
APIAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2
Data residencyGlobalUS

Key differences between Ivanti Service Manager and SolarWinds Patch Manager

  • Pricing: SolarWinds Patch Manager starts at $1,909 /Year. Ivanti Service Manager pricing is not publicly listed.
  • User satisfaction: SolarWinds Patch Manager scores higher with a 4.0-star average.
  • Deployment: Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; SolarWinds Patch Manager supports Installed - Windows.

Ivanti Service Manager vs SolarWinds Patch Manager — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Ivanti Service Manager

Best for

Large Enterprises, Medium Business, Small Business

SolarWinds Patch Manager

Best for managing Windows patch compliance with strong Microsoft integration.

Choose if
  • You need effective identification and deployment of missing Windows patches to ensure security.
  • You want to control patch rollout using deployment groups to minimize network impact.
  • Your environment relies heavily on Microsoft products and SolarWinds tools for seamless integration.
Consider alternatives if
  • You require extensive third-party patch management with minimal setup complexity.
  • You are a small business with limited IT budget and need cost-effective patching solutions.

Ivanti Service Manager typically suits Large Enterprises and Medium Business. SolarWinds Patch Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager

The SolarWinds Patch Manager enables user to scan, audit, and report on the installed software and hardware throughout the network. Automate software distribution with a single click, ... Read More about SolarWinds Patch Manager

Entry Level Pricing

  • Not Available
  • Starts from $1,909

Free Trial Availability

  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Ivanti Service Manager and SolarWinds Patch Manager on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $1,909

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      SolarWinds Patch Manager pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Browser Based (Cloud)
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      Data Residency

      🌐 Global
      🇺🇸 US

      Ivanti Service Manager User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      65

      75

      22

      4

      5

      21

      28

      3

      2

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • ITIL-ready solution
      • Cloud-based flexibility
      • End-to-end service management

      Common complaints

      • Complex setup process
      • Can be overwhelming for small teams
      • Limited customization options

      Buyer sentiment

      Users appreciate the tool's effectiveness in patch identification and deployment but note challenges with third-party updates and occasional performance issues.

      What buyers like

      • Patch compliance and security
      • Deployment group management
      • Integration with Microsoft and SolarWinds tools

      Common complaints

      • Complexity of third-party update setup
      • Limited reporting customization

      Pros and Cons

      • Seamlessly integrates with existing IT processes and tools.

      • Provides a robust framework for ITIL compliance.

      • Initial setup may require significant time investment.

      • Customization options may be limited for some users.

      • Effectively identifies missing patches and updates to ensure compliance and security

      • Streamlines patch deployment with deployment groups to avoid network overload

      • Integrates well with Microsoft products and SolarWinds tools for enhanced functionality

      • Setup for third-party updates is time-consuming and requires extensive testing

      • Reporting features have limited customization and can be less user-friendly

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Total Wine and More

      Total Wine and More

      SinClair Community College

      SinClair Community College

      AdventistHealth

      AdventistHealth

      No Customers information available.

      Media and Screenshots

      Screenshots

      Ivanti Service Manager screenshot

      2 Screenshots

      Central Patch Management

      2 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Ivanti Service Manager or SolarWinds Patch Manager?
      SolarWinds Patch Manager edges out the other on user ratings (4.0 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Ivanti Service Manager and SolarWinds Patch Manager offer a free trial?
      Yes, both Ivanti Service Manager and SolarWinds Patch Manager offer a free trial.
      What is the starting price of Ivanti Service Manager vs SolarWinds Patch Manager?
      Ivanti Service Manager starts at Contact for pricing. SolarWinds Patch Manager starts at $1,909 /Year.
      What are the top alternatives to Ivanti Service Manager?
      Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.
      What are the top alternatives to SolarWinds Patch Manager?
      Top alternatives to SolarWinds Patch Manager include Flexera Software Vulnerability Management, ManageEngine Vulnerability Manager Plus, Ivanti Patch for SCCM, ManageEngine Patch Connect Plus, Patch My PC.

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