Ivanti Service Manager vs Hipporello Comparison
Ivanti Service Manager
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. I…
Hipporello
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized interface, email ticketing, Knowledge…
Ivanti Service Manager leads on user satisfaction with a 3.8-star rating across 386 reviews.
SpotSaaS Analysis
Ivanti Service ManagerHipporello
The core difference between Ivanti Service Manager and Hipporello lies in their focus areas, with Ivanti typically catering to more complex IT service management needs while Hipporello is designed for simpler, user-friendly service requests. Ideal buyers for Ivanti Service Manager are larger organizations with intricate IT environments, whereas Hipporello is best suited for small to medium-sized businesses looking for straightforward service solutions.
- Comprehensive IT service management capabilities - Suitable for organizations with complex IT infrastructures - Offers extensive customization options - Strong integration with existing IT systems - Focus on incident and problem management - Ideal for larger enterprises
- User-friendly interface for service requests - Designed for small to medium-sized businesses - Quick setup and deployment - Simplifies service management processes - Focus on customer support and engagement - Cost-effective solution for basic service needs
Ivanti Service Manager vs Hipporello — at a glance
| Feature | Ivanti Service Manager | Hipporello |
|---|---|---|
| Rating | 3.8 / 5 | — |
| Reviews | 386 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Online | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | Global |
Key differences between Ivanti Service Manager and Hipporello
- Free trial: Ivanti Service Manager offers a free trial; Hipporello does not.
- Deployment: Ivanti Service Manager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Hipporello supports SaaS/Web/Cloud.
Ivanti Service Manager vs Hipporello — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Ivanti Service Manager typically suits Large Enterprises and Medium Business. Hipporello tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More about Ivanti Service Manager | Hipporello is a service desk software designed for small tech businesses. The cloud based application has all the features that staff needs, including an intuitive and well-organized ... Read More about Hipporello |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Ivanti Service Manager and Hipporello on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
Ivanti Service Manager User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed to positive across 171 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Total Wine and More  SinClair Community College  AdventistHealth | No Customers information available. |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |
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Videos |  2 Videos |  2 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Ivanti Service Manager or Hipporello?
- Ivanti Service Manager edges out the other on user ratings (3.8 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Ivanti Service Manager and Hipporello offer a free trial?
- Ivanti Service Manager offers a free trial. Hipporello does not.
- What is the starting price of Ivanti Service Manager vs Hipporello?
- Ivanti Service Manager starts at Contact for pricing. Hipporello starts at Contact for pricing.
- What are the top alternatives to Ivanti Service Manager?
- Top alternatives to Ivanti Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio.
- What are the top alternatives to Hipporello?
- Top alternatives to Hipporello include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk.