Ivanti Service Manager vs atSpoke vs BMC Helix ITSM - Which Tool Fits Your Business?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Ivanti Service Manager (171) Get Quote Get Quote	atSpoke (62) Get Quote Get Quote	BMC Helix ITSM (278) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of ... Read More	The atSpoke Service Desk Software is the leading platform for Learning Organizations. atSpoke gives organizations a way to build a culture of service, dramatically improve customer ... Read More	Helix is a Customer Management solution that provides organizations with a single platform to manage all customer interactions—from online service requests to out-of-the-box service desk ... Read More
Entry Level Pricing	Not Available	Starts from $5	Not Available
Free Trial Availability	Free Trial available	No free trial	Free Trial available
User Ratings	3.8 (386)	4.5 (117)	3.8 (856)
	Get Quote	Get Quote	Get Quote

Software Demo

Demo

What Do Ivanti Service Manager, atSpoke and BMC Helix ITSM Cost?

Pricing Option
Starting From	Not Available	$5	Not Available
Pricing Plans	Not Available	Not Available	Not Available
Pricing Page	Pricing information not available		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get Quote	Get Quote	Get Quote

Ivanti Service Manager vs atSpoke User Reviews & Rating Comparison

User Ratings	3.8 (based on 386 reviews)	4.5 (based on 117 reviews)	3.8 (based on 856 reviews)
Rating Distribution	Excellent 65 Very Good 75 Good 22 Poor 4 Terible 5	Excellent 40 Very Good 20 Good 2 Poor 0 Terible 0	Excellent 93 Very Good 117 Good 34 Poor 18 Terible 16
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Total Wine and More SinClair Community College AdventistHealth	Fortune Drift Glossier	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	No screenshots available.	No screenshots available.
Videos	2 Videos	1 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Okta 4.3 SailPoint IdentityNow 4.4 PeoplePlatform 4.5	Freshservice 4.4 EV Service Manager 3.9 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Ivanti Service Manager offers Free Trial, but atSpoke does not.

Ivanti Service Manager is designed for Large Enterprises, Medium Business and Small Business.

atSpoke is designed for Large Enterprises, Medium Business and Small Business.

The starting price of atSpoke begins at $5/User/Month, while pricing details for Ivanti Service Manager are unavailable.

Some top alternatives to Ivanti Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Vivantio, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, Sitehelpdesk and TechExcel ServiceWise.

Some top alternatives to atSpoke includes Okta, SailPoint IdentityNow, PeoplePlatform, Oracle Identity Management, One Identity, OneLogin, Teamstack, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk and Auth0.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Ivanti Service Manager vs atSpoke vs BMC Helix ITSM - Which Tool Fits Your Business?