Incident IQ vs InvGate Service Desk - Which Service Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Incident IQ (215) Get Quote Get Quote	InvGate Service Desk (43) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Incident IQ is an all-in-one incident tracking, resolution and management system. It's the innovative approach to logging details of computer issues to bring help desk into the 21 st ... Read More	Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.6 (256)	4.6 (13)
	Get Quote	Get Quote

Software Demo

Demo

What Do Incident IQ and InvGate Service Desk Cost?

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

Incident IQ User Reviews & Rating Comparison

User Ratings	4.6 (based on 256 reviews)	4.6 (based on 13 reviews)
Rating Distribution	Excellent 164 Very Good 48 Good 3 Poor 0 Terible 0	Excellent 25 Very Good 18 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	No Customers information available.	Toyota Mc Donalds PWC

Media and Screenshots

Screenshots	3 Screenshots	6 Screenshots
Videos	4 Videos	3 Videos

Top Alternatives to Incident IQ and InvGate Service Desk in 2025

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

InvGate Service Desk offers Free Trial, but Incident IQ does not.

Incident IQ is designed for Large Enterprises, Medium Business and Small Business.

InvGate Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Incident IQ and InvGate Service Desk are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Incident IQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, HelpDesk, SysAid, osTicket, ReadyDesk, GetHelp, HESK, Track-It and Richdesk.

Some top alternatives to InvGate Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, SysAid, TOPdesk, BoldDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Incident IQ vs InvGate Service Desk - Which Service Desk Software Platform Is Better in July 2025?

Incident IQ

InvGate Service Desk

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Free Trial Availability

User Ratings

Software Demo

Demo

What Do Incident IQ and InvGate Service Desk Cost?

Pricing Option

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Incident IQ User Reviews & Rating Comparison

User Ratings

Rating Distribution

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Incident IQ and InvGate Service Desk in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure