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Compare Incident.io vs AlertOps

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AlertOps - Incident Management Software
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Overview

Description

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $5 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

7.8/10

9.1/10

User Ratings

4.8

(22)

4.8

(93)
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Software Demo

Demo

Features

Total Features

5 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $5 , Billed Yearly
          Pricing Plans
          • Starter

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

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          • Pro

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

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          • Enterprise

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

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          • Starter Pack

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice

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          • Standard

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : Unlimited

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          • Premium

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : Unlimited

            Show more +

          • Browse all pricing plans
          Pricing Pageincident-io pricingalertops pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          74

          Very Good

          26

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more

          Pros and Cons
          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

          • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

          • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

          • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          NHS

          NHS

          Intel

          Intel

          Deloitte

          Deloitte

          Media and Screenshots

          Screenshots
          Data Insights

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          AlertOps offers Free Trial, but Incident.io does not.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          AlertOps is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Incident.io Starts at $16/User/Month when Billed Yearly whereas for AlertOps Starts at $5/User/Month when Billed Yearly.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].