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IDrive Online vs Arq Comparison

Last updated:

IDrive Online

3.6(1,155 reviews)

Starting at $52.12

  • Large Enterprises
  • Medium Business

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, anywhere with any device. IDrive…

Arq

4.3(24 reviews)

Starting at $49.99 per computer

  • Free Trial
  • Medium Business
  • Small Business

Arq is a backup software that stores files in a secure, private vault on Amazon S3. Arq also makes it super easy to access and restore data. Arq is easy to use and works seamlessly with Amazon S3 so user can concentrate…

Arq leads on user satisfaction with a 4.3-star rating across 24 reviews.

IDrive Online vs Arq — at a glance

FeatureIDrive OnlineArq
Rating3.6 / 54.3 / 5
Reviews1,15524
Starting price$52.12$49.99 per computer
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryBackup SoftwareBackup Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows, Installed - Mac
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2
Data residencyUSUS

Key differences between IDrive Online and Arq

  • Pricing: IDrive Online starts at $52.12, while Arq starts at $49.99 per computer.
  • Free trial: Arq offers a free trial; IDrive Online does not.
  • Target audience: IDrive Online is built for Large Enterprises and Medium Business, while Arq targets Medium Business and Small Business.
  • User satisfaction: Arq scores higher with a 4.3-star average.
  • Deployment: IDrive Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Arq supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

IDrive Online vs Arq — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Backup Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

IDrive Online - Backup Software
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Talk to an expert
Arq - Backup Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

IDrive Online

Best for SMBs needing automated multi-device cloud backup with easy setup.

Choose if
  • You require automatic backup for both mobile devices and computers seamlessly.
  • You need integration with NAS devices like Synology for centralized backups.
  • You want a simple, user-friendly pricing model with easy machine additions.
Consider alternatives if
  • You operate primarily in Linux environments needing strong native support.
  • You need highly scalable, cost-effective large storage plans beyond 5GB.

Arq

Best for

Medium Business, Small Business

IDrive Online typically suits Large Enterprises and Medium Business. Arq tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

IDrive Online is a comprehensive online backup solution that immediately protects valuable digital assets. IDrive Online can back up, sync, share and access all of critical files anytime, ... Read More about IDrive Online

Arq is a backup software that stores files in a secure, private vault on Amazon S3. Arq also makes it super easy to access and restore data. Arq is easy to use and works seamlessly with ... Read More about Arq

Entry Level Pricing

  • Starts from $52.12
  • Starts from $49.99

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

7.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(24)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

IDrive Online has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do IDrive Online and Arq Compare on Features?

Total Features

9 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare IDrive Online and Arq on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $52.12
      • $49.99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      IDrive Online pricing
      Arq pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      IDrive Online User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 24 reviews)

      Rating Distribution

      16

      18

      0

      0

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate IDrive Online's reliable automated backups and device integration but express concerns over its dated interface, inconsistent support, and high costs for larger storage.

      What buyers like

      • Ease of integration with multiple devices
      • Automatic backup and sync functionality
      • User-friendly pricing and setup

      Common complaints

      • Complex and outdated interface
      • Inconsistent customer support

      Buyer sentiment

      Buyer sentiment is positive across 24 reviews, with strong overall satisfaction.

      What buyers like

      • Secure Amazon S3 storage
      • Easy data access and restoration
      • Built-in encryption

      Common complaints

      • Dependent on Amazon S3
      • Limited to file backup
      • No advanced features

      Pros and Cons

      • Seamless integration with various devices including Synology NAS

      • User-friendly pricing model with easy installation and machine addition

      • Automatic sync and reliable background backups

      • Intimidating and dated interface with complex settings

      • Inconsistent customer support responses

      • Utilizes secure Amazon S3 for storage

      • Easy to restore files when needed

      • Built-in encryption enhances data security

      • Dependent on Amazon S3 for storage costs

      • Limited to file backup without advanced features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Restore

      4 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to IDrive Online and Arq in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, IDrive Online or Arq?
      Arq edges out the other on user ratings (4.3 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do IDrive Online and Arq offer a free trial?
      Arq offers a free trial. IDrive Online does not.
      What is the starting price of IDrive Online vs Arq?
      IDrive Online starts at $52.12. Arq starts at $49.99 per computer.
      What are the top alternatives to IDrive Online?
      Top alternatives to IDrive Online include Google Drive, Carbonite, Backblaze, ElephantDrive, Livedrive.
      What are the top alternatives to Arq?
      Top alternatives to Arq include BackupVault Cloud Backup, Rubrik, BDRSuite, Duplicati, MSP360 Backup.

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