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Icinga vs NinjaOne vs ManageEngine RMM Central Comparison

Last updated:

Icinga

4.4(26 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages of a traditional monitoring too…

NinjaOne

4.7(423 reviews)

Starting at $1.50 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native NinjaOne platform simplifies endpoint…

ManageEngine RMM Central

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over cli…

NinjaOne leads on user satisfaction with a 4.7-star rating across 423 reviews.

Icinga vs NinjaOne vs ManageEngine RMM Central — at a glance

FeatureIcingaNinjaOneManageEngine RMM Central
Rating4.4 / 54.7 / 5
Reviews26423
Starting priceContact for pricing$1.50 /user/monthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsRemote Monitoring and Management SoftwareRemote Monitoring and Management Software
Integrations11+ apps
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online, 24/7 (Live rep)
CertificationsGDPRSOC 2, GDPR
Data residencyGlobalGlobal

Key differences between Icinga and NinjaOne

  • Pricing: NinjaOne starts at $1.50 /user/month. Icinga pricing is not publicly listed.
  • Free trial: NinjaOne offers a free trial; Icinga does not.
  • User satisfaction: NinjaOne scores higher with a 4.7-star average.
  • Deployment: Icinga supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; NinjaOne supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Icinga vs NinjaOne vs ManageEngine RMM Central — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Icinga - Application Performance Monitoring (APM) Tools
Talk to an expert
Talk to an expert
NinjaOne - Remote Monitoring and Management Software
Try for Free
Try for Free

Biggest differences

Start here before you go deeper into features.

Icinga

Best for flexible, customizable IT infrastructure and application monitoring.

Choose if
  • You need a monitoring tool that supports custom plugins for tailored solutions.
  • Your team requires versatile notification options to promptly address issues.
  • You want to combine traditional monitoring with modern IT service management.
Consider alternatives if
  • Your organization needs lightweight monitoring with minimal resource consumption.
  • You prefer out-of-the-box advanced features without complex setup or configuration.

NinjaOne

Best for scalable, automated endpoint management in SMB and MSP environments.

Choose if
  • You need streamlined endpoint and IT infrastructure management from one dashboard.
  • You want effective automation to reduce manual IT workload and increase productivity.
  • You value free, unlimited onboarding, training, and customer support.
Consider alternatives if
  • Your environment relies heavily on Linux infrastructure requiring deep platform support.
  • You require extensive integrations with a wide variety of third-party software.

ManageEngine RMM Central

Best for

Large Enterprises, Medium Business, Small Business

Icinga: Best for flexible, customizable IT infrastructure and application monitoring. NinjaOne: Best for scalable, automated endpoint management in SMB and MSP environments.

Description

Icinga is a monitoring tool that enables your team to monitor and track the health and performance of IT infrastructure resources, applications and services. Icinga combines the advantages ... Read More about Icinga

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 30,000 customers in 130+ countries. The cloud-native ... Read More about NinjaOne

RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and ... Read More about ManageEngine RMM Central

Entry Level Pricing

  • Not Available
  • Starts from $1.50 , monthly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

4.4

(26)

Best Company Size

200-5000 employeesMedium Business
1-500 employeesMedium Business
Get pricing help
Try for Free

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Icinga

  • Gain comprehensive visibility into your IT infrastructure with Icinga's real-time monitoring and detailed performance analytics, helping you quickly identify and resolve issues before they affect business operations.
  • With its flexible and scalable architecture, Icinga adapts seamlessly to my organization's evolving needs—from small deployments to enterprise-scale monitoring—saving time and resources along the way.
  • Icinga's intuitive dashboards and customizable alerts enable administrators and managers alike to stay informed, empowering smarter decision-making with clear insights right at our fingertips.

NinjaOne

  • Streamlined IT Management: Manage all end-user devices, servers, and infrastructure from a single pane of glass, eliminating the need for multiple tools and providing a unified view of your entire IT infrastructure.
  • Automated Solutions: Automate routine and complex tasks, such as software patching, OS and third-party updates, custom scripting, and more, reducing manual workload and human error.
  • Proactive Monitoring & Alerting: Utilizing real-time data and alerting, NinjaOne empowers users to detect and address potential issues before they affect operations, minimizing downtime and maximizing overall productivity.
Best fit

Best fit

Icinga

  • 200 - 5000 employees
  • IT Services, SaaS, Fintech, Telecommunications, Consulting
  • System Administrators, Network Engineers, IT Operations Managers, DevOps Engineers, Infrastructure Analysts

NinjaOne

  • 1 to 500 employees
  • IT Services, Managed Service Providers (MSPs), Healthcare, Education, and Small to Medium-sized Enterprises (SMEs)
  • IT Managers, Systems Administrators, Help Desk Technicians, and Network Administrators
Watchouts

Reasons buyers look elsewhere

Icinga

  • Users might seek alternatives if they prefer simpler setup and configuration, as Icinga can be complex and require significant technical expertise for initial implementation.
  • Organizations looking for more intuitive user interfaces or visually richer dashboards may explore alternatives offering enhanced visualization and ease-of-use features.
  • Companies requiring extensive built-in integrations with cloud platforms or modern DevOps tools might consider other solutions that offer broader native integration capabilities.

NinjaOne

  • Users may seek alternatives due to specific feature gaps in NinjaOne, such as advanced reporting capabilities or integration with niche applications that are crucial for their IT management needs.
  • Cost considerations often drive users to explore alternatives, particularly if they find more affordable solutions that still meet their requirements without compromising on essential functionality.
  • Some organizations might require greater customization options that allow for tailored workflows and processes, which may not be fully supported by NinjaOne’s more standardized approach.

Software Demo

Demo

No software demo available

Icinga has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Icinga, NinjaOne and ManageEngine RMM Central Compare on Features?

Total Features

9 Features

44 Features

13 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
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Compare Icinga, NinjaOne and ManageEngine RMM Central on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $1.50 , monthly
        • Not Available

        Pricing Plans

        • Not Available
        • NinjaOne

          $1.50

          /user/month

          • Deploy agents monitor endpoints and automate maintenance

          • Cross-platform device control

          • Cloud and local backup add-ons available

          Show more +

        • Not Available

        Pricing Page

        Icinga pricing
        NinjaOne pricing
        ManageEngine RMM Central pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Try for Free

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Icinga vs NinjaOne User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        10

        7

        0

        0

        0

        850

        108

        5

        0

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Icinga's flexibility, comprehensive monitoring capabilities, and customizable alerts, though some find setup and resource demands challenging.

        What buyers like

        • Flexibility and customizability
        • Notification options
        • User-friendly web interface

        Common complaints

        • Resource intensity
        • Complex setup process

        Buyer sentiment

        Overall, users express high satisfaction with NinjaOne’s ease of use, automation capabilities, and customer support, while noting some challenges with Linux support and update reliability.

        What buyers like

        • Ease of use
        • Automation and task streamlining
        • Customer support and onboarding

        Common complaints

        • Limited Linux support
        • Issues with software updates and deployments

        No expert review available for this product

        Pros and Cons

        • Combines traditional monitoring with modern technologies to improve IT service management

        • Versatile notification options for prompt issue alerts

        • Supports custom plugins for tailored monitoring solutions

        • Can be resource-intensive, potentially impacting system performance

        • Advanced features may require additional tools or complex configurations

        • Streamlined endpoint and IT infrastructure management from a single dashboard

        • Effective automation of routine and complex IT tasks reducing manual workload

        • Proactive real-time monitoring and alerting to minimize downtime

        • Steep learning curve for mastering the platform’s comprehensive features

        • Limited Linux resource support restricting full platform utilization

        No pros or cons available for this product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        No Customers information available.

        SiriusXM

        SiriusXM

        Nissan

        Nissan

        Time

        Time

        Riomed

        Riomed

        Cambrian Technologies

        Cambrian Technologies

        Media and Screenshots

        Screenshots

        Dashboard

        4 Screenshots

        Review Patching Dashboard - NinjaOne

        4 Screenshots

        Videos

        No videos available.

        video-0

        5 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Icinga or NinjaOne?
        NinjaOne edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Icinga and NinjaOne offer a free trial?
        NinjaOne offers a free trial. Icinga does not.
        What is the starting price of Icinga vs NinjaOne?
        Icinga starts at Contact for pricing. NinjaOne starts at $1.50 /user/month.
        What are the top alternatives to Icinga?
        Top alternatives to Icinga include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.
        What are the top alternatives to NinjaOne?
        Top alternatives to NinjaOne include ManageEngine RMM Central, SolarWinds RMM, Naverisk RMM & PSA, Studio Ninja, Panorama9.

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