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Heartland Payroll vs Gen Payroll Software Comparison

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Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

Gen Payroll Software

Starting at INR 17000 /year

  • Free Trial
  • Large Enterprises
  • Small Business

Introducing Gen Payroll Software, the ultimate solution for managing payroll seamlessly across an unlimited number of companies and employees. This cutting-edge Cloud+Desktop payroll software stands out with its array of…

Heartland Payroll leads on user satisfaction with a 4.6-star rating across 118 reviews.

Heartland Payroll vs Gen Payroll Software — at a glance

FeatureHeartland PayrollGen Payroll Software
Rating4.6 / 5
Reviews118
Starting priceContact for pricingINR 17000 /year
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Installed - Windows, Installed - Mac
API
Support modes24/7 (Live rep)Business Hours, Online
CertificationsISO 27001
Data residencyUSIndia

Key differences between Heartland Payroll and Gen Payroll Software

  • Pricing: Gen Payroll Software starts at INR 17000 /year. Heartland Payroll pricing is not publicly listed.
  • Free trial: Gen Payroll Software offers a free trial; Heartland Payroll does not.
  • Target audience: Heartland Payroll is built for Medium Business and Small Business, while Gen Payroll Software targets Large Enterprises and Small Business.
  • Deployment: Heartland Payroll supports SaaS/Web/Cloud; Gen Payroll Software supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.

Heartland Payroll vs Gen Payroll Software — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Heartland Payroll - Payroll Software
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Gen Payroll Software
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Heartland Payroll vs Gen Payroll Software: Biggest differences

Start here before you go deeper into features.

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

Gen Payroll Software

Best for

Large Enterprises, Small Business, Medium Business

Heartland Payroll typically suits Medium Business and Small Business. Gen Payroll Software tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

Introducing Gen Payroll Software, the ultimate solution for managing payroll seamlessly across an unlimited number of companies and employees. This cutting-edge Cloud+Desktop payroll ... Read More about Gen Payroll Software

Entry Level Pricing

  • Not Available
  • Starts from INR 17000 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.7/10

7.7/10

User Ratings

Based on verified Spotsaas reviews

4.61

(118)

Best Company Size

20-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.
Best fit

Best fit

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

Software Demo

Demo

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How do Heartland Payroll and Gen Payroll Software Compare on Features?

Total Features

12 Features

27 Features

Unique Features

No unique features

No unique features

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Compare Heartland Payroll and Gen Payroll Software on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • INR 17000 , Billed Yearly

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Gen Payroll Software pricing

      Heartland Payroll vs Gen Payroll Software: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Heartland Payroll vs Gen Payroll Software Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✗ No

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✗ No

      ISO 27001

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇮🇳 India

      Heartland Payroll User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      98

      11

      6

      2

      3

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      What buyers like

      • Offers hybrid access, enabling users to manage payroll both online and offline for added convenience.
      • Allows flexible payment cycles and personalized salary setups to accommodate diverse compensation models.
      • Ensures accurate time reporting, preventing payroll discrepancies and enhancing workforce transparency.

      Common complaints

      • Organizations without biometric attendance systems may not fully leverage the software's tracking capabilities.
      • While it offers standard payroll reports, deeper analytics and customizable reporting options could be expanded.
      • The advanced features may require training for HR teams unfamiliar with comprehensive payroll solutions.

      Pros and Cons

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      • Offers hybrid access, enabling users to manage payroll both online and offline for added convenience.

      • Allows flexible payment cycles and personalized salary setups to accommodate diverse compensation models.

      • Ensures accurate time reporting, preventing payroll discrepancies and enhancing workforce transparency.

      • Organizations without biometric attendance systems may not fully leverage the software's tracking capabilities.

      • While it offers standard payroll reports, deeper analytics and customizable reporting options could be expanded.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Heartland Payroll or Gen Payroll Software? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Gen-payroll Software - New Updates

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Heartland Payroll and Gen Payroll Software in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Heartland Payroll or Gen Payroll Software?
      Heartland Payroll edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Heartland Payroll and Gen Payroll Software offer a free trial?
      Gen Payroll Software offers a free trial. Heartland Payroll does not.
      What is the starting price of Heartland Payroll vs Gen Payroll Software?
      Heartland Payroll starts at Contact for pricing. Gen Payroll Software starts at INR 17000 /year.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.
      What are the top alternatives to Gen Payroll Software?
      Top alternatives to Gen Payroll Software include Greenshades, Paychex Flex, Gusto, OnPay, Deel.