Haptik vs Kore.ai Comparison
Haptik
Starting at Contact for pricing
- Individuals
- Large Enterprises
Haptik is a completely free chat application that lets user communicate with other users through multiple channels (Whatsapp, SMS, Facebook Messenger, Telegram, Threema, Kik & Viber) - from anywhere in the world. A new a…
Kore.ai
Starting at $29 /agent/month
- Large Enterprises
- Medium Business
Kore.ai is a platform that allows anyone to create AI-powered chatbots that can interact with people on popular messaging apps, websites, and voice assistants like Amazon Echo and Google Home. Using Kore.ai, businesses a…
Haptik leads on user satisfaction with a 4.5-star rating across 74 reviews.
Haptik vs Kore.ai — at a glance
| Feature | Haptik | Kore.ai |
|---|---|---|
| Rating | 4.5 / 5 | 4.4 / 5 |
| Reviews | 74 | 39 |
| Starting price | Contact for pricing | $29 /agent/month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Chatbots Software | Chatbots Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | GDPR | HIPAA, GDPR |
| Data residency | Global | Global |
Key differences between Haptik and Kore.ai
- Pricing: Kore.ai starts at $29 /agent/month. Haptik pricing is not publicly listed.
- Target audience: Haptik is built for Individuals and Large Enterprises, while Kore.ai targets Large Enterprises and Medium Business.
- User satisfaction: Haptik scores higher with a 4.5-star average.
- Deployment: Haptik supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Kore.ai supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Haptik vs Kore.ai — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for scalable, multi-channel automated customer support and engagement.
- You need to automate customer support across WhatsApp, SMS, and social platforms.
- Your company is medium to large sized requiring flexible, customizable bot workflows.
- You want to efficiently scale contact center communications with tailored bots.
- You require transparent, out-of-the-box pricing for straightforward budgeting.
- You are a small business or individual needing simple chat without automation.
Best for building no-code, omnichannel AI chatbots across messaging and voice platforms.
- You need to deploy chatbots on multiple messaging apps and voice assistants simultaneously.
- Your team lacks technical skills and requires a simple, no-coding bot creation process.
- You are a medium to large business aiming to automate customer service, e-commerce, or internal helpdesk.
- You require highly customized or complex AI models beyond standard chatbot capabilities.
- You are a small business with limited budget and no capacity for sales engagement.
Haptik: Best for scalable, multi-channel automated customer support and engagement. Kore.ai: Best for building no-code, omnichannel AI chatbots across messaging and voice platforms.
Description | Haptik is a completely free chat application that lets user communicate with other users through multiple channels (Whatsapp, SMS, Facebook Messenger, Telegram, Threema, Kik & Viber) - from ... Read More about Haptik | Kore.ai is a platform that allows anyone to create AI-powered chatbots that can interact with people on popular messaging apps, websites, and voice assistants like Amazon Echo and Google ... Read More about Kore.ai |
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Entry Level Pricing |
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User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Haptik and Kore.ai Compare on Features?
Total Features | 18 Features | 35 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Haptik and Kore.ai on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✓ Yes |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
Haptik User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with users appreciating multi-channel capabilities and automation, tempered by concerns about pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Kore.ai's ease of use and broad channel support but note concerns about pricing transparency and advanced customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Samsung  Paytm  KFC |  Gartner  IDC  PC World |
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Media and Screenshots
Screenshots |  8 Screenshots |  2 Screenshots |
|---|---|---|
Videos |  8 Videos |  3 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Haptik or Kore.ai?
- Haptik edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Haptik and Kore.ai offer a free trial?
- Neither Haptik nor Kore.ai currently lists a free trial.
- What is the starting price of Haptik vs Kore.ai?
- Haptik starts at Contact for pricing. Kore.ai starts at $29 /agent/month.
- What are the top alternatives to Haptik?
- Top alternatives to Haptik include V-Person, Quickchat, Conversational AI Bot, OneBot, aiaibot.
- What are the top alternatives to Kore.ai?
- Top alternatives to Kore.ai include Conversational AI Bot, ChatBot, aiaibot, yellow.ai, CustomGPT.