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Guesty vs HotelKey vs Hemlane Comparison

Last updated:

Guesty

4.5(449 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Small Business

Say goodbye to the tedious task of managing your short-term rentals with Guesty - a powerful Property Management Software. Increase your listings by 100% and boost revenues by 150% while saving more than 50 hours per wee…

HotelKey

4.7(66 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Presenting HotelKey - the revolutionary property management system redefining the hospitality industry. With its advanced administration application, creating and managing products is a breeze with features such as bulk…

Hemlane

4.8(165 reviews)

Starting at $30 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Hemlane is a top-notch cloud-based property management service designed for small businesses. With its comprehensive suite of features, such as property marketing, online rental applications and payments, and maintenance…

HotelKey leads on user satisfaction with a 4.7-star rating across 66 reviews.

Guesty vs HotelKey vs Hemlane — at a glance

FeatureGuestyHotelKeyHemlane
Rating4.5 / 54.7 / 54.8 / 5
Reviews44966165
Starting priceContact for pricingContact for pricing$30 /Month
Free trial Yes No Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryProperty Management SoftwareProperty Management SoftwareProperty Management Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep)24/7 (Live rep), Business Hours, Online
CertificationsGDPRSOC 2, GDPR
Data residencyUSUSUS

Key differences between Guesty and HotelKey

  • Free trial: Guesty offers a free trial; HotelKey does not.
  • Target audience: Guesty is built for Medium Business and Small Business, while HotelKey targets Large Enterprises and Medium Business.
  • User satisfaction: HotelKey scores higher with a 4.7-star average.
  • Deployment: Guesty supports SaaS/Web/Cloud, Mobile - iOS; HotelKey supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Guesty vs HotelKey vs Hemlane — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Property Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Guesty - Property Management Software
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HotelKey - Property Management Software
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Hemlane - Property Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Guesty

Best for

Medium Business, Small Business

HotelKey

Best for medium to large hospitality businesses needing advanced product management.

Choose if
  • You manage hotels, resorts, or vacation rentals requiring customizable product attributes.
  • Your team needs bulk upload and seamless promotion attachment capabilities.
  • You want a user-friendly interface tailored specifically for hospitality operations.
Consider alternatives if
  • You run a small independent property with minimal technology requirements.
  • You need transparent, publicly available pricing to evaluate ROI easily.

Hemlane

Best for small to medium residential property management with streamlined workflows.

Choose if
  • You manage small to medium residential rental portfolios needing end-to-end cloud tools.
  • You want automated rent collection combined with thorough tenant screening capabilities.
  • You require 24/7 maintenance coordination integrated within a simple, easy-to-use platform.
Consider alternatives if
  • You oversee large enterprise or commercial properties requiring advanced, customizable features.
  • Transparent pricing and flexible billing options are critical for your budgeting process.

Guesty typically suits Medium Business and Small Business. HotelKey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Say goodbye to the tedious task of managing your short-term rentals with Guesty - a powerful Property Management Software. Increase your listings by 100% and boost revenues by 150% while ... Read More about Guesty

Presenting HotelKey - the revolutionary property management system redefining the hospitality industry. With its advanced administration application, creating and managing products is a ... Read More about HotelKey

Hemlane is a top-notch cloud-based property management service designed for small businesses. With its comprehensive suite of features, such as property marketing, online rental ... Read More about Hemlane

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $30 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.7

(66)

Best Company Size

Medium BusinessLarge Enterprises
1-50 employees51-500 employees
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Guesty, HotelKey and Hemlane on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $30 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Basic

          • Marketing Syndication

          • Application & Tenant Screening

          • Lease Tracking & Management

          Show more +

        • ESSENTIAL

          • Includes the features of Basic plan, plus

          • Marketing Syndication*

          • Application & Tenant Screening

          Show more +

        • COMPLETE

          • Includes the features of Essential plan, plus

          • Marketing Syndication*

          • Application & Tenant Screening

          Show more +

        Pricing Page

        Guesty pricing

        Pricing information not available

        Hemlane pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Guesty vs HotelKey User Reviews & Rating Comparison

        User Ratings

        4.7

        (based on 66 reviews)

        Rating Distribution

        500

        20

        9

        10

        46

        0

        0

        0

        0

        0

        25

        1

        0

        1

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 585 reviews, with consistently positive feedback.

        What buyers like

        • Increases listings significantly
        • Saves time with automation
        • Unified guest communication

        Common complaints

        • Limited customization options
        • May require training for new users
        • Pricing can be high for small operators

        Buyer sentiment

        Buyers generally express high satisfaction with HotelKey’s hospitality-focused features and ease of product management.

        What buyers like

        • Ease of product management
        • Customization options
        • User interface design

        Common complaints

        • Pricing transparency
        • Complexity for small teams

        Buyer sentiment

        Buyers generally express high satisfaction with Hemlane’s ease of use and comprehensive features tailored for small to medium property management.

        What buyers like

        • Ease of use
        • Feature completeness
        • Responsive maintenance coordination

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Pros and Cons

        • Significantly increases rental listings and revenue.

        • Automates communication to save time.

        • Integrates seamlessly with major booking platforms.

        • Customization may be limited for specific needs.

        • Learning curve for new users.

        • Advanced product management with bulk upload and customizable options

        • Seamless search and promotion attachment features

        • User-friendly interface tailored for hospitality operations

        • Pricing is quotation based and not publicly available

        • Limited information on integrations and third-party support

        • Comprehensive property marketing and tenant screening tools

        • Automated rent collection and online payment processing

        • 24/7 maintenance and repair coordination

        • Limited advanced features for large enterprise needs

        • Lack of transparent pricing information

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        G6 Hospitality

        G6 Hospitality

        Los Angeles Based Multi-Unit Hotelier

        Los Angeles Based Multi-Unit Hotelier

        Hotel Bella

        Hotel Bella

        No Customers information available.

        Media and Screenshots

        Screenshots

        Guesty screenshot

        7 Screenshots

        No screenshots available.

        Your Team

        5 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        4 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Guesty or HotelKey?
        HotelKey edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Guesty and HotelKey offer a free trial?
        Guesty offers a free trial. HotelKey does not.
        What is the starting price of Guesty vs HotelKey?
        Guesty starts at Contact for pricing. HotelKey starts at Contact for pricing.
        What are the top alternatives to Guesty?
        Top alternatives to Guesty include Hostaway, iGMS, OwnerRez, iStateSoft, Lodgify.
        What are the top alternatives to HotelKey?
        Top alternatives to HotelKey include MyHotelLine PMS, PMS Cloud, Maestro PMS, HotelSilverlight, MSI CloudPM.

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