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HotelKey - Property Management Software

HotelKey Review: Is It The Right Property Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

4.7

66 verified reviews
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HotelKey offers custom pricing plan

G6 HospitalityG6 Hospitality
Los Angeles Based Multi-Unit HotelierLos Angeles Based Multi-Unit Hotelier
Hotel BellaHotel Bella
Motel 6 and Studio 6Motel 6 and Studio 6
Solo HotelsSolo Hotels

Trusted by teams including G6 Hospitality

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What is HotelKey?

HotelKey is a property management system for hotels that includes an administration application for creating and managing products with bulk upload and customizable options such as size, tags, and UPC codes. The interface supports quick product search and promotion attachment for streamlined hotel operations.

Pricing

  • HotelKey offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

HotelKey Software Demo

HotelKey was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider HotelKey

Use cases
Hotel and resort management, Hospitality service providers, Vacation rental management
Team types
Front desk staff, Property managers
Company size
Medium Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose HotelKey

  • Advanced product management with bulk upload and customizable options

  • Seamless search and promotion attachment features

  • User-friendly interface tailored for hospitality operations

Is HotelKey right for you?

Best for medium to large hospitality businesses needing advanced product management.

Choose HotelKey if

  • You manage hotels, resorts, or vacation rentals requiring customizable product attributes.
  • Your team needs bulk upload and seamless promotion attachment capabilities.
  • You want a user-friendly interface tailored specifically for hospitality operations.

Consider alternatives if

  • You run a small independent property with minimal technology requirements.
  • You need transparent, publicly available pricing to evaluate ROI easily.

What buyers should know before shortlisting HotelKey

HotelKey is an innovative property management system designed specifically for the hospitality industry. Its advanced features streamline operations and enhance guest experiences.

Pros and cons

HotelKey pros and cons

  • HotelKey pros
  • Advanced product management with bulk upload and customizable options

  • Seamless search and promotion attachment features

  • User-friendly interface tailored for hospitality operations

  • HotelKey cons
  • Pricing is quotation based and not publicly available

  • Limited information on integrations and third-party support

4.7/5 rating

Ready to try it?

Get started with HotelKey

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare HotelKey side-by-side with top Property Management Software alternatives.

MyHotelLine PMS
PMS Cloud
Maestro PMS
+7 more
Compare alternatives

What is the pricing of HotelKey?

HotelKey uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingHotelKey offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if HotelKey fits your budget?

HotelKey reviews and ratings

Buyer sentiment

Buyers generally express high satisfaction with HotelKey’s hospitality-focused features and ease of product management.

What buyers like

  • Ease of product management
  • Customization options
  • User interface design

Common complaints

  • Pricing transparency
  • Complexity for small teams

4.7

Excellent

Based on 66 ratings & 0 reviews

Are you using HotelKey?

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Get a custom demo of HotelKey
  • See if HotelKey fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

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How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of HotelKey?

23%

Feature coverage

6 of 26 tracked features

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…

Property management refers to the supervision, monitoring, and maintenance of real estate properties by a designated professional known as a…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

Reservations management is a vital feature in the field of software management. It is a process that allows businesses to manage and track t…

Security & Compliance

HotelKey security and data handling

Key compliance certifications and security features for IT and security teams evaluating HotelKey.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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HotelKey Customers

G6 Hospitality-logo

G6 Hospitality

Los Angeles Based Multi-Unit Hotelier-logo

Los Angeles Based Multi-Unit Hotelier

Hotel Bella-logo

Hotel Bella

Motel 6 and Studio 6-logo

Motel 6 and Studio 6

Solo Hotels-logo

Solo Hotels

Help & Contact

HotelKey Support Options

Customer Service24/7 (Live rep)
LocationDallas, Texas

Frequently Asked Questions About HotelKey

Common questions buyers ask before choosing HotelKey.

HotelKey is a Property Management Software. HotelKey offers Property Management, Reservations Management, Mobile App, Payment Processing, Reporting and many more functionalities.

HotelKey is a strong fit if: You manage hotels, resorts, or vacation rentals requiring customizable product attributes.; Your team needs bulk upload and seamless promotion attachment capabilities.. Consider alternatives if: You run a small independent property with minimal technology requirements.; You need transparent, publicly available pricing to evaluate ROI easily..

Buyers commonly note the following limitations of HotelKey: Pricing is quotation based and not publicly available; Limited information on integrations and third-party support; Potentially complex setup for smaller teams.

Some top alternatives to HotelKey includes MyHotelLine PMS, PMS Cloud, Maestro PMS, HotelSilverlight and Onsite Property Manager.

HotelKey offers Quotation Based pricing model

We don't have information regarding integrations of the HotelKey as of now.

The starting price is not disclosed by HotelKey. You can visit HotelKey pricing page to get the latest pricing.

Ready to try it?

Get started with HotelKey

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].