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Hostaway - Vacation Rental Software

Hostaway Review: Is It The Right Vacation Rental Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPR
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Hostaway offers custom pricing plan

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What is Hostaway?

Hostaway offers a very easy to use property manager and point of sale software that allows users to manage & host vacation rental business from anywhere, at any time. With Hostaway, property management process is streamlined. Many features have been simplified or automated so as to free up valuable time that can then be dedicated towards the enjoyment of your guests. Users get paid faster with Hostaway because all payments are deposited directly into the chosen bank account.

Pricing

  • Hostaway offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Hostaway Software Demo

Hostaway was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Hostaway

Use cases
Vacation rental property management, Short-term rental businesses, Hospitality service providers
Team types
Property managers, Front desk and guest services teams
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Medium

Why teams choose Hostaway

  • Easy to use property management and point of sale software

  • Streamlined and automated property management processes

  • Direct payment deposits to chosen bank accounts for faster payouts

Is Hostaway right for you?

Best for streamlined vacation rental management with fast payment processing.

Choose Hostaway if

  • You manage small to medium vacation rental properties needing simplified workflows.
  • You want automated property management to save time on routine tasks.
  • You require direct bank deposits for faster guest payment processing.

Consider alternatives if

  • You need transparent, fixed pricing upfront before committing.
  • You require extensive customization or enterprise-grade property management features.

What buyers should know before shortlisting Hostaway

Hostaway is a robust vacation rental management software that simplifies property management and payment processes. Its user-friendly interface and automation features make it a great choice for property managers looking to save time and enhance guest experiences.

Pros and cons

Hostaway pros and cons

  • Hostaway pros
  • Easy to use property management and point of sale software

  • Streamlined and automated property management processes

  • Direct payment deposits to chosen bank accounts for faster payouts

  • Hostaway cons
  • Pricing is quotation based, lacking upfront transparency

  • Limited information on advanced customization or integrations

4.8/5 rating
630 verified reviews

Ready to try it?

Get started with Hostaway

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare Hostaway side-by-side with top Vacation Rental Software alternatives.

MyVR
OwnerRez
Lodgable
+7 more
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What is the pricing of Hostaway?

Hostaway uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingHostaway offers custom pricing
Pricing Model
Quotation Based

Hostaway reviews and ratings

Buyer sentiment

Buyers generally express very high satisfaction with Hostaway's ease of use and streamlined vacation rental management capabilities.

What buyers like

  • Ease of use
  • Automation of property management tasks
  • Fast payment processing

Common complaints

  • Lack of pricing transparency
  • Limited advanced customization options

4.79

Excellent

Based on 630 ratings & 630 reviews

Rating Distribution

Excellent

(577)

Very Good

(27)

Good

(4)

Poor

(2)

Poor

(20)

What users are saying

BR

Bartosz R

01/14/26

5 out of 5

Excellent onboarding session with Fatih

Fatih conducted the onboarding in a very professional and friendly way. Everything was explained clearly, calmly, and in a very practical manner, ...

Read more

A

Anna

01/14/26

5 out of 5

Our onboarding specialist was Ace…

Our onboarding specialist was Ace Colonia and he was brilliant. He explained everything really well and adjusted to our level of IT proficiency. ...

Read more

AB

Abi Biñas

01/14/26

5 out of 5

Pax was incredibly helpful!

Pax was incredibly helpful and professional when I called Hostaway. They patiently walked me through everything, answered all my questions clearly, ...

Read more

SH

Suna holiday Home

01/14/26

5 out of 5

Thanks for your great job

Thanks for your great job, Mr.Fatih

JB

Jamie Blakey

01/14/26

5 out of 5

Tine Galla was absolutely amazing!

Tine Galla was absolutely fantastic in helping me work through a range of issues while I’m still learning the Hostaway system. She was incredibly ...

Read more

KB

Kim Burton

01/14/26

5 out of 5

Tine was wonderful

Tine was wonderful - very patient (ands experienced!) as she worked through our particular requests in the financial calculations. Thank you Tine!

Security & Compliance

Hostaway security and data handling

Key compliance certifications and security features for IT and security teams evaluating Hostaway.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

Hostaway Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationToronto, Canada

Frequently Asked Questions About Hostaway

Common questions buyers ask before choosing Hostaway.

Hostaway is a strong fit if: You manage small to medium vacation rental properties needing simplified workflows.; You want automated property management to save time on routine tasks.. Consider alternatives if: You need transparent, fixed pricing upfront before committing.; You require extensive customization or enterprise-grade property management features..

Buyers commonly note the following limitations of Hostaway: Pricing is quotation based, lacking upfront transparency; Limited information on advanced customization or integrations; Potentially less suited for very large enterprises despite support.

Some top alternatives to Hostaway includes MyVR, OwnerRez, Lodgable, Bookerville and Guesty.

Hostaway offers Quotation Based pricing model

We don't have information regarding integrations of the Hostaway as of now.

The starting price is not disclosed by Hostaway. You can visit Hostaway pricing page to get the latest pricing.

Ready to try it?

Get started with Hostaway

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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