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GoTo Resolve vs Splashtop Remote Support vs FixMe.IT - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Splashtop Remote Support is the premier remote support software for the world's most secure, manageable laptops, desktops and netbooks. Splashtop provides a convenient remote access tool ... Read More

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More

Entry Level Pricing

  • Starts from $39 , Billed Yearly
  • Starts from $25
  • Not Available

Free Trial Availability

Spotsaas Score

9.3/10

9.0/10

8.6/10

User Ratings

4.5

(44)
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Software Demo

Demo

How do GoTo Resolve, Splashtop Remote Support and FixMe.IT Compare on Features?

Total Features

7 Features

7 Features

6 Features

Unique Features

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        What Do GoTo Resolve, Splashtop Remote Support and FixMe.IT Cost?

        Pricing Option

              Starting From

              • $39 , Billed Yearly
              • $25
              • Not Available

              Pricing Plans

              • Service Desk

                • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

                • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

                • Free upgrades

                Show more +

              • GoToAssist

                • 1 Agent

                • Agent Console

                • File Transfer

                Show more +

              • Not Available
              • Not Available

              Pricing Page

              goto-resolve pricingsplashtop-remote-support pricingfixme-it pricing

              Other Details

              Organization Types supported

              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Windows
              • Installed - Mac
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Not Available
              • Not Available
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              GoTo Resolve vs Splashtop Remote Support User Reviews & Rating Comparison

              User Ratings

              Rating Distribution

              Excellent

              256

              Very Good

              140

              Good

              18

              Poor

              0

              Terible

              3

              Excellent

              85

              Very Good

              6

              Good

              1

              Poor

              1

              Terible

              2

              Excellent

              177

              Very Good

              34

              Good

              0

              Poor

              0

              Terible

              1

              Expert's Review generated by AI

              GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

              Splashtop Remote Access is a highly praised solution for remote access, with users highlighting its ease of configuration, multiple monitor support, file transfer capabilities, and efficient ...Read more

              FixMe.IT stands out as a top choice for remote support, praised for its ease of use and cost-effectiveness. Users appreciate the seamless setup for team collaboration and remote assistance, ...Read more

              Pros and Cons

              Pros and Cons of GoTo Resolve

              • User-friendly interface with minimal interruptions during product usage.

              • Easy access with straightforward GUI and seamless troubleshooting options.

              • Quick installation process and excellent support for desktop and service desk issues.

              • Fantastic AI features for quick issue diagnosis and resolution.

              • Some users may face challenges with software installation, requiring extra time.

              • Limited customer support and lack of a free trial option could be drawbacks for some users.

              No pros or cons available for the product

              Pros and Cons of FixMe.IT

              • Cost and time efficient for remote technical support, saving time and money.

              • Easy to use and install, with both remote and local capabilities.

              • Multiple monitor support enhances user experience.

              • Reliable connection with low lag.

              • Richness of features and customizations can be complex for newcomers without adequate support.

              • Limited selection in the Marketplace for advanced functionalities and additional apps/connectors.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Negative Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Media and Screenshots

              Screenshots

              No screenshots available.

              Splashtop Remote Support screenshot

              3 Screenshots

              No screenshots available.

              Videos

              video-0

              4 Videos

              video-0

              3 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both GoTo Resolve and Splashtop Remote Support offer a Free Trial.

              GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

              Splashtop Remote Support is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for GoTo Resolve Starts at $39/Month when Billed Yearly whereas for Splashtop Remote Support Starts at $25/Month.

              Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

              Some top alternatives to Splashtop Remote Support includes Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, ShowMyPC, TeamViewer, VNC Connect, RemoteToPC, Splashtop Business Access, NinjaOne (NinjaRMM) and GoTo Resolve.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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