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Compare GoTo Resolve vs Splashtop Business Access

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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Splashtop Business Access lets you access your office from anywhere in the world, allowing you to stay connected to all your files and network resources. This application is designed for ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Starts from $4.54
Free Trial Availability
Spotsaas Score

9.3/10

9.0/10

User Ratings
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Software Demo

Demo

Features

Total Features

7 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • $4.54
          Pricing Plans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

            Show more +

          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Excellent

          295

          Very Good

          10

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          Splashtop Business Access is highly praised for its reliability, affordability, and ease of use by users over the course of the past year. Users appreciate the seamless remote access it offers, ...Read more

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • Easy to install and use, providing fast and stable connection for remote access.

          • Affordable pricing, suitable for small businesses, with multiple features and robust solutions.

          • Intuitive interface, enabling users to connect efficiently from various devices.

          • Excellent customer service and technical support.

          • Limited customization options in lower-priced packages, advanced features reserved for higher tiers.

          • Occasional technical glitches related to firewall/security settings.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Media and Screenshots

          Screenshots

          No screenshots available.

          Apps

          5 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both GoTo Resolve and Splashtop Business Access offer a Free Trial.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          Splashtop Business Access is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for GoTo Resolve Starts at $39/Month when Billed Yearly whereas for Splashtop Business Access Starts at $4.54/User/Month.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Some top alternatives to Splashtop Business Access includes Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, RemoteToPC, Dameware Mini Remote Control, DeskRoll, NinjaOne (NinjaRMM) and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].