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GoTo Resolve vs OneLogin Comparison

Last updated:

GoTo Resolve

4.4(329 reviews)

Starting at $39 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide efficient support to their clients any…

OneLogin

4.2(639 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OneLogin enables business-critical applications to easily scale without the hassle, complexity, and expense of managing user identities manually. OneLogin eliminates the fragmented state of identity management and ensure…

GoTo Resolve leads on user satisfaction with a 4.4-star rating across 329 reviews.

GoTo Resolve vs OneLogin — at a glance

FeatureGoTo ResolveOneLogin
Rating4.4 / 54.2 / 5
Reviews329639
Starting price$39 /Month$2 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between GoTo Resolve and OneLogin

  • Pricing: GoTo Resolve starts at $39 /Month, while OneLogin starts at $2 /User/Month.
  • User satisfaction: GoTo Resolve scores higher with a 4.4-star average.
  • Deployment: GoTo Resolve supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; OneLogin supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

GoTo Resolve vs OneLogin — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

GoTo Resolve - Remote Access Software
Talk to an expert
Talk to an expert
OneLogin - Identity and Access Management (IAM) Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

GoTo Resolve

Best for IT teams needing fast, AI-powered remote support and issue resolution.

Choose if
  • You want a simple, streamlined remote support tool with quick installation.
  • Your IT staff needs AI-driven diagnostics to speed up troubleshooting.
  • Your organization has 50 to 5,000 employees and requires integrated IT support features.
Consider alternatives if
  • You are a very small business with a limited IT budget.
  • You require extensive, reliable customer support availability without sales engagement.

OneLogin

Best for secure, scalable identity management in medium to large enterprises.

Choose if
  • You need centralized identity management with comprehensive access auditing.
  • Your organization requires robust multi-factor authentication and adaptive security policies.
  • You want seamless integration with existing systems to reduce setup time.
Consider alternatives if
  • You are a very small business with minimal identity management needs.
  • Your team lacks dedicated IT or security personnel to manage complexity.

GoTo Resolve: Best for IT teams needing fast, AI-powered remote support and issue resolution. OneLogin: Best for secure, scalable identity management in medium to large enterprises.

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More about GoTo Resolve

OneLogin enables business-critical applications to easily scale without the hassle, complexity, and expense of managing user identities manually. OneLogin eliminates the fragmented state of ... Read More about OneLogin

Entry Level Pricing

  • Starts from $39 , Billed Yearly
  • Starts from $2

Free Trial Availability

Spotsaas Score

What's this? ↗

9.3/10

9.2/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50 to 500 employees501 to 5,000 employees
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

GoTo Resolve

  • Streamlined IT Support: GoTo Resolve empowers teams to manage and resolve issues swiftly, reducing downtime and enhancing productivity. Imagine a world where your IT support is just a click away, making problem-solving seamless.
  • Remote Access Capabilities: With robust remote access tools, you can effortlessly assist employees no matter where they are working from. This means your team can stay connected and supported, ensuring business continuity even during unpredictable times.
  • User-Friendly Interface: Designed with both tech-savvy users and novices in mind, GoTo Resolve simplifies the troubleshooting process. Administrators will appreciate how easy it is to train staff on this platform, leading to quicker adoption and less frustration.

OneLogin

  • Streamlined Access Management: OneLogin simplifies user authentication across multiple applications, allowing your team to access everything they need with a single set of credentials, enhancing both efficiency and security.
  • Robust Security Features: With multi-factor authentication and adaptive security policies, OneLogin ensures that only authorized users can access sensitive data, giving you peace of mind while protecting your organization from potential breaches.
  • Seamless Integration: As a manager or administrator, you’ll appreciate how easily OneLogin integrates with existing systems and applications. This means less time spent on setup and more time focused on driving productivity.
Best fit

Best fit

GoTo Resolve

  • 50 to 5,000 employees
  • IT Services, Healthcare, Education, Financial Services, and Remote Work Solutions
  • IT Support Specialists, Help Desk Technicians, System Administrators, and Customer Support Managers

OneLogin

  • 1-10,000 employees
  • Martech, SaaS, Fintech, Consulting
  • IT Administrators, Security Officers, Compliance Managers, System Administrators, DevOps Engineers
Watchouts

Reasons buyers look elsewhere

GoTo Resolve

  • Users may seek alternatives to GoTo Resolve for cost efficiency, especially if their organization requires a more budget-friendly solution without compromising on essential remote support features and functionality.
  • Organizations with specific compliance or security needs might look for alternatives that offer enhanced data protection measures or integration with existing security protocols that GoTo Resolve does not fully address.
  • Teams seeking a more user-friendly interface or greater customization options could explore alternatives that provide tailored experiences and easier navigation, enhancing overall productivity and user satisfaction.

OneLogin

  • Users may seek alternatives to OneLogin due to integration limitations with specific applications, which can hinder seamless access management in diverse IT environments. Flexibility in integration is crucial for many organizations.
  • Some organizations might find OneLogin's pricing structure less competitive compared to other identity management solutions, leading them to explore more cost-effective options that provide similar or enhanced features.
  • The need for advanced customization and tailored user experiences can prompt users to look for alternatives that offer more robust configuration capabilities, allowing better alignment with unique business processes.

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do GoTo Resolve and OneLogin Compare on Features?

Total Features

7 Features

9 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare GoTo Resolve and OneLogin on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $39 , Billed Yearly
      • $2

      Pricing Plans

      • Service Desk

        • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

        • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

        • Free upgrades

        Show more +

      • GoToAssist

        • 1 Agent

        • Agent Console

        • File Transfer

        Show more +

      • Not Available

      Pricing Page

      GoTo Resolve pricing
      OneLogin pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      GoTo Resolve User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      256

      140

      18

      0

      3

      118

      45

      11

      0

      5

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, quick setup, and effective remote support, tempered by concerns over occasional technical issues and support limitations.

      What buyers like

      • Ease of use
      • Quick installation
      • AI-powered issue resolution

      Common complaints

      • Software glitches
      • Limited customer support

      Buyer sentiment

      Overall positive sentiment highlights OneLogin's ease of use, strong security features, and integration capabilities, with some concerns about pricing transparency and complexity for smaller teams.

      What buyers like

      • Ease of use
      • Security features
      • Integration capabilities

      Common complaints

      • Pricing transparency
      • Complexity for small teams

      Pros and Cons

      • User-friendly interface with minimal interruptions

      • Quick installation and seamless troubleshooting

      • Robust AI features for fast issue diagnosis and resolution

      • Some users experience challenges during software installation

      • Limited customer support availability

      • Streamlined single sign-on access across multiple applications

      • Robust multi-factor authentication and adaptive security policies

      • Seamless integration with existing systems reducing setup time

      • Pricing details are not publicly available, requiring sales engagement

      • Potential complexity for very small teams or non-technical users

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      AWS Partner

      2 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to GoTo Resolve and OneLogin in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, GoTo Resolve or OneLogin?
      GoTo Resolve edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do GoTo Resolve and OneLogin offer a free trial?
      Yes, both GoTo Resolve and OneLogin offer a free trial.
      What is the starting price of GoTo Resolve vs OneLogin?
      GoTo Resolve starts at $39 /Month. OneLogin starts at $2 /User/Month.
      What are the top alternatives to GoTo Resolve?
      Top alternatives to GoTo Resolve include Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk.
      What are the top alternatives to OneLogin?
      Top alternatives to OneLogin include Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, Keycloak, Azure AD.

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