Google Chat vs Text Request Comparison
Google Chat
Starting at $6 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…
Text Request
Starting at $59 /month
- Large Enterprises
- Medium Business
Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual entrepreneur or part of a large cor…
Text Request leads on user satisfaction with a 4.5-star rating across 190 reviews.
Google Chat vs Text Request — at a glance
| Feature | Google Chat | Text Request |
|---|---|---|
| Rating | 4.3 / 5 | 4.5 / 5 |
| Reviews | 2,400 | 190 |
| Starting price | $6 /User/Month | $59 /month |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Business Instant Messaging Software | Business Instant Messaging Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | Global | US |
Key differences between Google Chat and Text Request
- Pricing: Google Chat starts at $6 /User/Month, while Text Request starts at $59 /month.
- Free trial: Google Chat offers a free trial; Text Request does not.
- User satisfaction: Text Request scores higher with a 4.5-star average.
- Deployment: Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Text Request supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Google Chat vs Text Request — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Google Chat typically suits Large Enterprises and Medium Business. Text Request tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat | Text Request provides a versatile business messaging solution, allowing users to seamlessly communicate from their desktop using their office phone number. Whether you're an individual ... Read More about Text Request |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
| |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |  Google Chat has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
Compare Google Chat and Text Request on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
| |
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Google Chat User Reviews & Rating Comparison
User Ratings | 4.3 (based on 2400 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 759 reviews, with consistently positive feedback. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Mathnasium  Nissan  Farmers Insurance |
|---|
Media and Screenshots
Screenshots |  1 Screenshots |  6 Screenshots |
|---|---|---|
Videos | No videos available. |  4 Videos |
Top Alternatives to Google Chat and Text Request in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Google Chat or Text Request?
- Text Request edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Google Chat and Text Request offer a free trial?
- Google Chat offers a free trial. Text Request does not.
- What is the starting price of Google Chat vs Text Request?
- Google Chat starts at $6 /User/Month. Text Request starts at $59 /month.
- What are the top alternatives to Google Chat?
- Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.
- What are the top alternatives to Text Request?
- Top alternatives to Text Request include Textable, Salesmsg, MOBtexting, MessageDesk, Zipwhip.