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Google Chat vs Office Chat Comparison

Last updated:

Google Chat

4.3(2,400 reviews)

Starting at $6 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat features as well as providing addit…

Office Chat

Starting at $20.75 /Month

  • Free Trial
  • Medium Business
  • Small Business

Office Chat is the top instant messaging software for small businesses. It allows users to chat with friendly avatars using voice, text, and pictures instead of words. This is great for team mates who are in different lo…

Google Chat leads on user satisfaction with a 4.3-star rating across 2,400 reviews.

Google Chat vs Office Chat — at a glance

FeatureGoogle ChatOffice Chat
Rating4.3 / 5
Reviews2,400
Starting price$6 /User/Month$20.75 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between Google Chat and Office Chat

  • Pricing: Google Chat starts at $6 /User/Month, while Office Chat starts at $20.75 /Month.
  • Target audience: Google Chat is built for Large Enterprises and Medium Business, while Office Chat targets Medium Business and Small Business.
  • Deployment: Google Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Office Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Google Chat vs Office Chat — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Google Chat - Business Instant Messaging Software
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Office Chat - Business Instant Messaging Software
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Biggest differences

Start here before you go deeper into features.

Google Chat

Best for

Large Enterprises, Medium Business, Small Business

Office Chat

Best for

Medium Business, Small Business

Google Chat typically suits Large Enterprises and Medium Business. Office Chat tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Google Chat is a business instant messaging solution that is easy to use and allows Google to provide support. This software offers immediate access to Google Support through live chat ... Read More about Google Chat

Office Chat is the top instant messaging software for small businesses. It allows users to chat with friendly avatars using voice, text, and pictures instead of words. This is great for ... Read More about Office Chat

Entry Level Pricing

  • Starts from $6
  • Starts from $20.75 , Billed Yearly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews
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Compare Google Chat and Office Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $6
      • $20.75 , Billed Yearly

      Pricing Plans

      • Not Available
      • Startup

        • 10 Users Included

        • 30 days chat history

        • 25 GB file storage

        Show more +

      • Business

        • Includes features of Startup plan, plus

        • 50 Users Included

      • Enterprise

        • Includes features of Business plan, plus

        • 50 Users Included

        • Unlimited chat history

        Show more +

      • Browse all pricing plans

      Pricing Page

      Google Chat pricing
      Office Chat pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Google Chat User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 2400 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      30

      14

      3

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 2400 reviews, with strong overall satisfaction.

      What buyers like

      • Easy integration with Google services
      • User-friendly interface
      • Real-time collaboration tools

      Common complaints

      • Limited customization options
      • Dependent on Google ecosystem
      • Basic features compared to competitors

      What buyers like

      • User-friendly avatars
      • Supports multimedia
      • Real-time messaging

      Common complaints

      • Limited to small businesses
      • May not scale well
      • Less formal communication style

      Pros and Cons

      • Seamless integration with Google Workspace.

      • User-friendly interface for quick adoption.

      • Supports real-time collaboration effectively.

      • Limited outside Google ecosystem integration.

      • Privacy concerns may deter some users.

      • Engaging and fun communication style

      • Multimedia support enhances collaboration

      • May not suit formal business environments

      • Limited scalability for larger teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Hangouts Settings

      1 Screenshots

      No screenshots available.

      Top Alternatives to Google Chat and Office Chat in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Google Chat or Office Chat?
      Google Chat edges out the other on user ratings (4.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Google Chat and Office Chat offer a free trial?
      Yes, both Google Chat and Office Chat offer a free trial.
      What is the starting price of Google Chat vs Office Chat?
      Google Chat starts at $6 /User/Month. Office Chat starts at $20.75 /Month.
      What are the top alternatives to Google Chat?
      Top alternatives to Google Chat include Microsoft Teams, Slack, Glip, MeetSpace, Output Messenger.
      What are the top alternatives to Office Chat?
      Top alternatives to Office Chat include Google Chat, Output Messenger, Trillian, Dialog, imBee.

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