GetResponse vs Supermetrics Comparison
GetResponse
Starting at $15.58 /Month
- Free Trial
- Large Enterprises
- Medium Business
GetResponse is an online email response software that allows small businesses to create, track and send professional emails within a few clicks. With features like automatic drag-and-drop picture insertion, draft saving,…
Supermetrics
Starting at $69 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google Ads, and social media channels…
GetResponse leads on user satisfaction with a 4.2-star rating across 1,306 reviews.
GetResponse vs Supermetrics — at a glance
| Feature | GetResponse | Supermetrics |
|---|---|---|
| Rating | 4.2 / 5 | 4.1 / 5 |
| Reviews | 1,306 | 221 |
| Starting price | $15.58 /Month | $69 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Email Marketing Software | Marketing Analytics Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | SOC 2 |
| Data residency | US | Global |
Key differences between GetResponse and Supermetrics
- Pricing: GetResponse starts at $15.58 /Month, while Supermetrics starts at $69 /User/Month.
- User satisfaction: GetResponse scores higher with a 4.2-star average.
- Deployment: GetResponse supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Supermetrics supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac.
GetResponse vs Supermetrics — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing user-friendly email marketing automation.
- You want an all-in-one platform combining email, landing pages, webinars, and CRM.
- You need powerful, flexible marketing automation with complex workflow capabilities.
- You value outstanding customer support with prompt, professional assistance.
- Your campaigns require consistently high email deliverability, especially to Gmail domains.
- You need deep, advanced reporting and analytics for data-driven marketing decisions.
Large Enterprises, Medium Business, Small Business
GetResponse typically suits Large Enterprises and Medium Business. Supermetrics tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | GetResponse is an online email response software that allows small businesses to create, track and send professional emails within a few clicks. With features like automatic drag-and-drop ... Read More about GetResponse | Supermetrics is a powerful performance management tool that streamlines all marketing metrics into one convenient location. Its integrations with top platforms like Google Analytics, Google ... Read More about Supermetrics |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-500 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Marketing Automation: GetResponse automates marketing tasks effectively. Managers can set up advanced workflows that nurture leads without constant oversight, allowing the team to focus on strategic initiatives.
- GetResponse combines email marketing, landing pages, webinars, and CRM features in a single platform. You can consolidate your marketing efforts in one place, reducing complexity and costs.
- User-Friendly Interface: Executives appreciate the intuitive design of GetResponse. Even those with minimal technical expertise can use it easily. This straightforward experience improves productivity and helps team members use the software confidently.
No key benefits available yet.
Best fit
- 1 to 500 employees
- Martech, SaaS, E-commerce, Digital Marketing, and Consulting
- Marketing Managers, Digital Marketing Specialists, Content Creators, and E-commerce Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Pricing is higher than Mailchimp or ConvertKit for equivalent feature sets under 10,000 contacts
- Interface requires more clicks than Klaviyo or ActiveCampaign to access core automation workflows
- Advanced segmentation and conditional logic are less flexible than HubSpot or Marketo for complex B2B campaigns
No alternatives guidance available yet.
Software Demo
Demo |
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How do GetResponse and Supermetrics Compare on Features?
Total Features | 42 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare GetResponse and Supermetrics on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
GetResponse User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, automation capabilities, and customer support, tempered by concerns over deliverability and account restrictions. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 711 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Carrefour  Zendesk  Stripe | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots |  8 Screenshots |
|---|---|---|
Videos |  4 Videos |  5 Videos |
Top Alternatives to GetResponse and Supermetrics in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GetResponse or Supermetrics?
- GetResponse edges out the other on user ratings (4.2 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GetResponse and Supermetrics offer a free trial?
- Yes, both GetResponse and Supermetrics offer a free trial.
- What is the starting price of GetResponse vs Supermetrics?
- GetResponse starts at $15.58 /Month. Supermetrics starts at $69 /User/Month.
- What are the top alternatives to GetResponse?
- Top alternatives to GetResponse include Campaigner, Moosend, SMTP, ActiveCampaign, Omnisend.
- What are the top alternatives to Supermetrics?
- Top alternatives to Supermetrics include Searchmetrics, Shortlist Metrics, Mainmetrics, Datorama, Adverity.