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Front vs Zendesk Support vs Jatana.ai vs Zoho Desk - Which Tool Fits Your Business?

Front - Help Desk Software
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Jatana.ai - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Front is help desk software that makes support teams more efficient, enabling them to delight customers. Front's intelligent chat interface leverages the power of AI to answer customer ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Jatana AI is an intelligent Helpdesk service that helps business more efficiently and usefully. Contact support 24/7 with helpdesk software, chat with employees on-site or on the phone, and ... Read More

Entry Level Pricing

  • Starts from $19
  • Starts from $19 , yearly
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

Not Available

9.2/10

7.4/10

User Ratings

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Software Demo

Demo

How do Front, Zendesk Support, Jatana.ai and Zoho Desk Compare on Features?

Total Features

26 Features

29 Features

3 Features

Unique Features

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        What Do Front, Zendesk Support, Jatana.ai and Zoho Desk Cost?

        Pricing Option

              Starting From

              • $19
              • $19 , yearly
              • Not Available

              Pricing Plans

              • Not Available
              • Support Team

                $25

                /user/month

                • Ticketing system

                • Email

                • Contact form and Web Widget

                Show more +

              • Suite Team

                $69

                /user/month

                • Support Team; plus

                • AI agents

                • Customer and internal knowledge base

                Show more +

              • Suite Professional

                $149

                /user/month

                • Suite Team plus

                • Live and custom analytics

                • Skills-based routing

                Show more +

              • Browse all pricing plans
              • Not Available

              Pricing Page

              front pricingzendesk-support pricing

              Pricing information not available

              Other Details

              Organization Types supported

              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals
              • Large Enterprises
              • Medium Business
              • Small Business
              • Freelancers
              • Individuals

              Platforms Supported

              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Mobile - iOS
              • Installed - Mac
              • Installed - Windows
              • Mobile - Windows
              • Mobile - BlackBerry
              • Browser Based (Cloud)

              Modes of support

              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online

              API Support

              • Available
              • Available
              • Not Available
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              Front vs Zendesk Support vs Jatana.ai User Reviews & Rating Comparison

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              1090

              Very Good

              101

              Good

              6

              Poor

              1

              Terible

              1

              Excellent

              1493

              Very Good

              214

              Good

              31

              Poor

              7

              Terible

              12

              No reviews available for the product

              Expert's Review generated by AI

              No Expert ai Review available for the product

              Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

              No Expert ai Review available for the product

              Pros and Cons

              No pros or cons available for the product

              Pros and Cons of Zendesk Support

              • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

              • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

              • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

              • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

              • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

              Pros and Cons of Jatana.ai

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              List of Customers

              Customers

              No Customers information available.

              Uber

              Uber

              Siemens

              Siemens

              Shopify

              Shopify

              No Customers information available.

              Media and Screenshots

              Screenshots

              Conversations

              2 Screenshots

              Zendesk

              5 Screenshots

              No screenshots available.

              Videos

              video-0

              3 Videos

              video-0

              2 Videos

              video-0

              1 Videos

              Add to Compare

              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both Front and Zendesk Support offer a Free Trial.

              Front is designed for Large Enterprises, Medium Business and Small Business.

              Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Front Starts at $19/User/Month whereas for Zendesk Support Starts at $19/user/month when yearly.

              Some top alternatives to Front includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, SeamlessDesk, HelpDesk, Jitbit Helpdesk, Rhino Support, ReadyDesk, Sitehelpdesk, LabiDesk, Help Desk Premier and BoldDesk.

              Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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