Freshworks CRM vs Nimble vs Bigin by Zoho CRM Comparison
Freshworks CRM
Starting at Contact for pricing
- Free Trial
- Individuals
- Freelancers
Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features like drag and drop workflow bu…
Nimble
Starting at $24.90 /User/Month
- Free Trial
- Freelancers
- Medium Business
Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups that were initiated outside of yo…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Nimble leads on user satisfaction with a 4.6-star rating across 2,724 reviews.
Freshworks CRM vs Nimble vs Bigin by Zoho CRM — at a glance
| Feature | Freshworks CRM | Nimble | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.6 / 5 | 4.3 / 5 |
| Reviews | — | 2,724 | 119 |
| Starting price | Contact for pricing | $24.90 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Individuals, Freelancers, Large Enterprises | Freelancers, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | — | — |
| Data residency | — | — | Global |
Key differences between Freshworks CRM and Nimble
- Pricing: Nimble starts at $24.90 /User/Month. Freshworks CRM pricing is not publicly listed.
- Target audience: Freshworks CRM is built for Individuals and Freelancers, while Nimble targets Freelancers and Medium Business.
- Deployment: Freshworks CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Nimble supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Freshworks CRM vs Nimble vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Freshworks CRMMigrated to Freshsales Compare Freshsales Compare Freshsales |
Biggest differences
Start here before you go deeper into features.
Individuals, Freelancers, Large Enterprises
Freelancers, Medium Business, Small Business
Small Business
Freshworks CRM typically suits Individuals and Freelancers. Nimble tends to fit Freelancers and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks CRM is a user centric software product for small and medium size businesses in the retail and service industry. The key differentiator of Freshworks CRM is its usability features ... Read More about Freshworks CRM | Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups ... Read More about Nimble | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 8.8/10 | 9.3/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | — | 50 to 500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Streamlined Collaboration: With Nimble, we can enhance team communication by centralizing contact information and interactions in one intuitive platform, ensuring everyone stays on the same page and reducing the risk of miscommunication.
- Intelligent Insights: Nimble’s smart technology analyzes our relationships and engagement patterns, providing us with actionable insights that help us prioritize our outreach and strengthen our connections effectively.
- Time Efficiency: By automating routine tasks such as data entry and follow-ups, Nimble allows us to focus on what truly matters—building relationships and driving our business forward.
No key benefits available yet.
Best fit
No best-fit guidance available yet.
- 50 to 500 employees
- Sales Automation, SaaS, Consulting, and Revtech
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives if they require more advanced CRM features that Nimble lacks, such as extensive automation tools or deeper analytics capabilities for enhanced data-driven decision-making.
- Businesses with larger teams might find Nimble's pricing structure less cost-effective compared to other solutions that offer more comprehensive user management and collaboration features suited for larger organizations.
- Those who prioritize integration with specific third-party applications may explore alternatives, especially if Nimble's current integrations do not align with their existing tech stack or workflow requirements.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Freshworks CRM, Nimble and Bigin by Zoho CRM Compare on Features?
Total Features | 9 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks CRM, Nimble and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | — |
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Data Residency | — | — |
Freshworks CRM vs Nimble User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Freshsales stands out as a dynamic and user-friendly CRM platform that consistently delivers value, particularly for small to mid-sized businesses and startups. One of its most celebrated ... Read more | Buyer sentiment Buyer sentiment is very strong across 296 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons | No pros or cons available for this product |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Cisco  Grabyo  Honda |  sell more now  Adroit  The Digital Gal |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
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Videos |  1 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks CRM or Nimble?
- Nimble edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshworks CRM and Nimble offer a free trial?
- Yes, both Freshworks CRM and Nimble offer a free trial.
- What is the starting price of Freshworks CRM vs Nimble?
- Freshworks CRM starts at Contact for pricing. Nimble starts at $24.90 /User/Month.
- What are the top alternatives to Freshworks CRM?
- Top alternatives to Freshworks CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Streak, Salesforce.
- What are the top alternatives to Nimble?
- Top alternatives to Nimble include Bigin by Zoho CRM, ClickUp, Zoho CRM, Agile CRM, Teamwork CRM.