Freshworks 360 vs Trooya vs Bigin by Zoho CRM Comparison
Freshworks 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…
Trooya
Starting at $335 /Month
- Free Trial
- Large Enterprises
- Medium Business
Trooya is a CRM (Customer Relationship Management) software, it can capture data from various sources, such as web, e-mail and mobile. It helps the user to manage the contacts in an efficient way without duplicating cont…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
SpotSaaS Analysis
Freshworks 360TrooyaBigin by Zoho CRM
The core difference between Freshworks 360 and Trooya is that Trooya has a defined price point, making it easier for budget-conscious buyers to evaluate, while Freshworks 360 lacks specific details on pricing and target audience. Ideal buyers for Trooya are those seeking a clear cost structure, whereas Freshworks 360 may appeal to businesses looking for a more flexible or comprehensive solution without upfront pricing information.
Who should pick which
- Comprehensive software suite for various business needs:
- Flexible solution without upfront pricing details:
- Target audience not explicitly defined:
- Suitable for businesses seeking a broad range of features:
- Ideal for companies looking for customizable options:
- Lacks specific information on company size suitability:
- Clearly defined price point of $1,035:
- Ideal for budget-conscious buyers:
- Target audience not explicitly defined:
- Focused on delivering specific functionalities:
- Suitable for companies looking for straightforward pricing:
- Lacks detailed information on company size suitability:
Freshworks 360 vs Trooya vs Bigin by Zoho CRM — at a glance
| Feature | Freshworks 360 | Trooya | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | — | 4.3 / 5 |
| Reviews | — | — | 119 |
| Starting price | Contact for pricing | $335 /Month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2 | — | — |
| Data residency | Global | US | Global |
Key differences between Freshworks 360 and Trooya
- Pricing: Trooya starts at $335 /Month. Freshworks 360 pricing is not publicly listed.
- Free trial: Trooya offers a free trial; Freshworks 360 does not.
- Deployment: Freshworks 360 supports SaaS/Web/Cloud; Trooya supports SaaS/Web/Cloud.
Compare Freshworks 360 vs Trooya vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Small Business
Freshworks 360 typically suits Large Enterprises and Medium Business. Trooya tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360 | Trooya is a CRM (Customer Relationship Management) software, it can capture data from various sources, such as web, e-mail and mobile. It helps the user to manage the contacts in an ... Read More about Trooya | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 7.5/10 | 7.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |  Trooya has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Freshworks 360, Trooya and Bigin by Zoho CRM Compare on Features?
Total Features | 3 Features | 4 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks 360, Trooya and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Freshworks 360 vs Trooya User Reviews & Rating Comparison
User Ratings | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Grabyo  GetYourGuide  Honda | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  4 Videos | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks 360 or Trooya?
- Freshworks 360 and Trooya are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific CRM Software needs.
- Do Freshworks 360 and Trooya offer a free trial?
- Trooya offers a free trial. Freshworks 360 does not.
- What is the starting price of Freshworks 360 vs Trooya?
- Freshworks 360 starts at Contact for pricing. Trooya starts at $335 /Month.
- What are the top alternatives to Freshworks 360?
- Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Trooya?
- Top alternatives to Trooya include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.