Freshworks 360 vs Apptivo vs Bigin by Zoho CRM Comparison
Freshworks 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…
Apptivo
Starting at $8 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to as…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Apptivo leads on user satisfaction with a 4.1-star rating across 145 reviews.
SpotSaaS Analysis
Freshworks 360ApptivoBigin by Zoho CRM
The core difference between Freshworks 360 and Apptivo lies in their pricing structure, with Apptivo offering a clear price point of $8. Freshworks 360 may appeal to businesses looking for a comprehensive suite without a specified cost, while Apptivo is ideal for budget-conscious companies seeking affordable CRM solutions.
Who should pick which
- Comprehensive suite for various business needs:
- Flexible features for customer engagement:
- Potentially suitable for diverse industries:
- No specified pricing may indicate a premium offering:
- Ideal for businesses seeking an all-in-one solution:
- Not limited by company size or type:
- Affordable pricing at $8 per user:
- Focused on small to medium-sized businesses:
- Customizable CRM and project management tools:
- User-friendly interface for quick adoption:
- Ideal for budget-conscious organizations:
- Offers essential features for operational efficiency:
Freshworks 360 vs Apptivo vs Bigin by Zoho CRM — at a glance
| Feature | Freshworks 360 | Apptivo | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | — | 4.1 / 5 | 4.3 / 5 |
| Reviews | — | 145 | 119 |
| Starting price | Contact for pricing | $8 /User/Month | $7 /User/Month |
| Free trial | No | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2 | — | — |
| Data residency | Global | US | Global |
Key differences between Freshworks 360 and Apptivo
- Pricing: Apptivo starts at $8 /User/Month. Freshworks 360 pricing is not publicly listed.
- Free trial: Apptivo offers a free trial; Freshworks 360 does not.
- Target audience: Freshworks 360 is built for Large Enterprises and Medium Business, while Apptivo targets Freelancers / Consultants and Large Enterprises.
- Deployment: Freshworks 360 supports SaaS/Web/Cloud; Apptivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare Freshworks 360 vs Apptivo vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Freelancers / Consultants, Large Enterprises, Medium Business
Small Business
Freshworks 360 typically suits Large Enterprises and Medium Business. Apptivo tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360 | Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features ... Read More about Apptivo | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Spotsaas ScoreWhat's this? ↗ | 7.5/10 | 8.8/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Freshworks 360, Apptivo and Bigin by Zoho CRM Compare on Features?
Total Features | 3 Features | 10 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Freshworks 360, Apptivo and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🇺🇸 US |
Freshworks 360 vs Apptivo User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 164 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Grabyo  GetYourGuide  Honda | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
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Videos |  4 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Freshworks 360 or Apptivo?
- Apptivo edges out the other on user ratings (4.1 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Freshworks 360 and Apptivo offer a free trial?
- Apptivo offers a free trial. Freshworks 360 does not.
- What is the starting price of Freshworks 360 vs Apptivo?
- Freshworks 360 starts at Contact for pricing. Apptivo starts at $8 /User/Month.
- What are the top alternatives to Freshworks 360?
- Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Apptivo?
- Top alternatives to Apptivo include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.