Pearson
Freshdesk offers Free Trial, but BrightGauge does not.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
BrightGauge is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for BrightGauge Starts at $233/Month when Billed Yearly.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to BrightGauge includes Entrinsik Informer, Microsoft Power BI, Dundas BI, SAS Business Intelligence, SAP BusinessObjects BI, Panintelligence, Visualr, WovVBI, SimpleKPI and dataSights.
