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FixMe.IT vs ISL Online Comparison

Last updated:

FixMe.IT

4.7(526 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or server and provide remote assistanc…

ISL Online

4.8(558 reviews)

Starting at $145 per 500 Minutes

  • Free Trial
  • Large Enterprises
  • Medium Business

ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share applications, files, and printers…

ISL Online leads on user satisfaction with a 4.8-star rating across 558 reviews.

FixMe.IT vs ISL Online — at a glance

FeatureFixMe.ITISL Online
Rating4.7 / 54.8 / 5
Reviews526558
Starting priceContact for pricing$145 per 500 Minutes
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between FixMe.IT and ISL Online

  • Pricing: ISL Online starts at $145 per 500 Minutes. FixMe.IT pricing is not publicly listed.
  • User satisfaction: ISL Online scores higher with a 4.8-star average.
  • Deployment: FixMe.IT supports SaaS/Web/Cloud; ISL Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

FixMe.IT vs ISL Online — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FixMe.IT
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Talk to an expert
ISL Online - Remote Access Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

FixMe.IT

Best for medium-sized IT teams needing simple, reliable remote support.

Choose if
  • You need easy, low-complexity setup with an intuitive interface.
  • Your priority is cost-effective, efficient remote technical assistance.
  • You require secure, seamless unattended access with multi-monitor support.
Consider alternatives if
  • Your organization demands extensive advanced feature customization.
  • You rely heavily on a broad marketplace of third-party integrations.

ISL Online

Best for secure, easy remote PC access with simple setup and strong usability.

Choose if
  • You need reliable remote access for IT support or customer service teams.
  • Your organization values robust security with end-to-end encryption and compliance.
  • You want a straightforward, user-friendly interface for both technical and non-technical users.
Consider alternatives if
  • Your company requires deep on-premise infrastructure integration or complex workflows.
  • You need advanced customization or extensive enterprise IT system integrations.

FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support. ISL Online: Best for secure, easy remote PC access with simple setup and strong usability.

Description

FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More about FixMe.IT

ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share ... Read More about ISL Online

Entry Level Pricing

  • Not Available
  • Starts from $145

Free Trial Availability

Spotsaas Score

What's this? ↗

8.6/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesMedium Business
50 to 500 employeesLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

FixMe.IT

  • Seamless Remote Support: With FixMe.IT, your team can effortlessly connect to remote devices, allowing for real-time troubleshooting without the need for physical presence. This saves valuable time and enhances productivity.
  • User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can navigate it with ease, reducing training time and increasing efficiency.
  • Robust Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, ensuring that all remote sessions are encrypted and secure. You can have peace of mind knowing your sensitive information is protected during every interaction.

ISL Online

  • Seamless Remote Access: With ISL Online, your team can effortlessly connect to devices from anywhere in the world. This flexibility means you can troubleshoot issues or provide support in real-time, ensuring minimal downtime for your operations.
  • Robust Security Measures: Security is paramount in today’s digital landscape. ISL Online employs end-to-end encryption and complies with industry standards, giving you peace of mind that sensitive data remains protected during remote sessions.
  • User-Friendly Interface: The intuitive design of ISL Online makes it easy for both tech-savvy and non-technical users to navigate. Your team can quickly get up to speed, reducing the learning curve and allowing for immediate productivity.
Best fit

Best fit

FixMe.IT

  • 50 to 500 employees
  • IT Services, Telecommunications, E-commerce, Healthcare, and Education
  • IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives

ISL Online

  • 50 to 500 employees
  • IT Services, Customer Support, Education, Healthcare, Finance, and Consulting
  • IT Support Specialists, Customer Service Representatives, Remote Support Technicians, Educators, and Technical Trainers
Watchouts

Reasons buyers look elsewhere

FixMe.IT

  • Users may seek alternatives to FixMe.IT due to concerns about pricing, especially if they find that competing remote support tools offer similar features at a lower cost, making budget management a priority.
  • Some users might require more advanced features or integrations that FixMe.IT does not provide, prompting them to explore other solutions that better align with their specific operational needs.
  • If users experience technical issues or limitations with FixMe.IT, such as connectivity problems or insufficient customer support, they may look for alternatives that promise more reliable performance and responsive assistance.

ISL Online

  • Users may seek alternatives due to cost concerns, as ISL Online can be more expensive compared to other remote support tools, especially for smaller businesses or teams with tight budgets.
  • Some users might find ISL Online's user interface less intuitive, prompting them to explore options with more user-friendly designs that enhance the overall customer experience.
  • Organizations that prioritize advanced features, such as robust collaboration tools or extensive integrations, may look for alternatives that offer a broader range of functionalities tailored to their specific needs.

Software Demo

Demo

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How do FixMe.IT and ISL Online Compare on Features?

Total Features

6 Features

8 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare FixMe.IT and ISL Online on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $145

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      FixMe.IT pricing
      ISL Online pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      FixMe.IT User Reviews & Rating Comparison

      User Ratings

      4.8

      (based on 558 reviews)

      Rating Distribution

      177

      34

      0

      0

      1

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues.

      What buyers like

      • Ease of use
      • Reliable connection
      • Cost efficiency

      Common complaints

      • Limited advanced features
      • Connectivity issues

      Buyer sentiment

      Buyers consistently praise ISL Online for its ease of use, strong security, and reliable remote access capabilities.

      What buyers like

      • Ease of use
      • Security
      • Reliable remote connectivity

      Common complaints

      • Pricing transparency
      • Limited advanced customization

      Pros and Cons

      • Easy to use and install with intuitive interface

      • Reliable connection with low lag and multiple monitor support

      • Cost and time efficient for remote technical support

      • Feature richness and customization can be complex for newcomers

      • Limited selection in the Marketplace for advanced functionalities

      • Seamless remote access from anywhere in the world

      • Robust security with end-to-end encryption and industry compliance

      • User-friendly interface suitable for both technical and non-technical users

      • Lack of detailed pricing information publicly available

      • Potential limitations for very large enterprises with complex IT environments

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      ISL Online : Login screenshot

      6 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to FixMe.IT and ISL Online in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, FixMe.IT or ISL Online?
      ISL Online edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do FixMe.IT and ISL Online offer a free trial?
      Yes, both FixMe.IT and ISL Online offer a free trial.
      What is the starting price of FixMe.IT vs ISL Online?
      FixMe.IT starts at Contact for pricing. ISL Online starts at $145 per 500 Minutes.
      What are the top alternatives to FixMe.IT?
      Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.
      What are the top alternatives to ISL Online?
      Top alternatives to ISL Online include BeyondTrust Remote Support, TeamViewer, RescueAssist, Splashtop Remote Support, ScreenMeet.

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