FixMe.IT vs ISL Online Comparison
FixMe.IT
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and low-latency screen sharing. It…
ISL Online
Starting at $145 per 500 Minutes
- Free Trial
- Large Enterprises
- Medium Business
ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share applications, files, and printers…
ISL Online leads on user satisfaction with a 4.8-star rating across 558 reviews.
FixMe.IT vs ISL Online — at a glance
| Feature | FixMe.IT | ISL Online |
|---|---|---|
| Rating | 4.7 / 5 | 4.8 / 5 |
| Reviews | 526 | 558 |
| Starting price | Contact for pricing | $145 per 500 Minutes |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | GDPR |
| Data residency | Global | Global |
Key differences between FixMe.IT and ISL Online
- Pricing: ISL Online starts at $145 per 500 Minutes. FixMe.IT pricing is not publicly listed.
- User satisfaction: ISL Online scores higher with a 4.8-star average.
- Deployment: FixMe.IT supports SaaS/Web/Cloud; ISL Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
FixMe.IT vs ISL Online — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for medium-sized IT teams needing simple, reliable remote support.
- You need easy, low-complexity setup with an intuitive interface.
- Your priority is cost-effective, efficient remote technical assistance.
- You require secure, seamless unattended access with multi-monitor support.
- Your organization demands extensive advanced feature customization.
- You rely heavily on a broad marketplace of third-party integrations.
Best for secure, easy remote PC access with simple setup and strong usability.
- You need reliable remote access for IT support or customer service teams.
- Your organization values robust security with end-to-end encryption and compliance.
- You want a straightforward, user-friendly interface for both technical and non-technical users.
- Your company requires deep on-premise infrastructure integration or complex workflows.
- You need advanced customization or extensive enterprise IT system integrations.
FixMe.IT: Best for medium-sized IT teams needing simple, reliable remote support. ISL Online: Best for secure, easy remote PC access with simple setup and strong usability.
Description | FixMe.IT is a remote support platform used by IT professionals and help desk teams to deliver on-demand and unattended remote assistance to end users, with support for multiple monitors and ... Read More about FixMe.IT | ISL Online is a remote access software that allows you to control your PC from anywhere in the world over the Internet. It turns your desktop PC into a web server, allowing you to share ... Read More about ISL Online |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 8.6/10 | 9.4/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | 50 to 500 employeesLarge Enterprises |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Remote Support: With FixMe.IT, your team can easily connect to remote devices for real-time troubleshooting without physical presence. This saves time and improves productivity.
- User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can work through it easily, reducing training time and improving efficiency.
- Advanced Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, encrypting all remote sessions. Your sensitive information stays protected during every interaction.
- Smooth Remote Access: With ISL Online, your team can easily connect to devices from anywhere in the world. This flexibility means you can troubleshoot issues or provide support in real-time, maintaining minimal downtime for your operations.
- Security Measures: Security is important. ISL Online uses end-to-end encryption and complies with industry standards, giving you confidence that sensitive data stays protected during remote sessions.
- User-Friendly Interface: ISL Online has an intuitive design that works for both tech-savvy and non-technical users. Your team can quickly get up to speed, with a minimal learning curve and immediate productivity.
Best fit
- 50 to 500 employees
- IT Services, Telecommunications, E-commerce, Healthcare, and Education
- IT Support Technicians, Help Desk Managers, System Administrators, and Technical Support Representatives
- 50 to 500 employees
- IT Services, Customer Support, Education, Healthcare, Finance, and Consulting
- IT Support Specialists, Customer Service Representatives, Remote Support Technicians, Educators, and Technical Trainers
Reasons buyers look elsewhere
- Pricing is higher than competing remote support tools with comparable features
- Lacks advanced integrations and API capabilities that larger teams require
- Connectivity issues and slow support response times reported by users
- Pricing runs 20-40% higher than competitors like TeamViewer or Chrome Remote Desktop, making it less attractive for teams under 50 people
- Interface requires more clicks to access common functions than AnyDesk or Microsoft Remote Desktop, increasing training time for new users
- Lacks native integrations with Slack, Jira, or Salesforce — teams needing these connections typically layer in third-party tools or switch to Splashtop
Software Demo
Demo |
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How do FixMe.IT and ISL Online Compare on Features?
Total Features | 6 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FixMe.IT and ISL Online on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
GDPR | ✓ Yes | ✓ Yes |
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Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
FixMe.IT User Reviews & Rating Comparison
User Ratings | 4.8 (based on 558 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues. What buyers like
Common complaints
| Buyer sentiment Buyers consistently praise ISL Online for its ease of use, strong security, and reliable remote access capabilities. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  6 Screenshots |
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Videos |  1 Videos |  4 Videos |
Top Alternatives to FixMe.IT and ISL Online in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FixMe.IT or ISL Online?
- ISL Online edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FixMe.IT and ISL Online offer a free trial?
- Yes, both FixMe.IT and ISL Online offer a free trial.
- What is the starting price of FixMe.IT vs ISL Online?
- FixMe.IT starts at Contact for pricing. ISL Online starts at $145 per 500 Minutes.
- What are the top alternatives to FixMe.IT?
- Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.
- What are the top alternatives to ISL Online?
- Top alternatives to ISL Online include BeyondTrust Remote Support, TeamViewer, RescueAssist, Splashtop Remote Support, ScreenMeet.