FixMe.IT vs DeskRoll Comparison
FixMe.IT
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or server and provide remote assistanc…
DeskRoll
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
DeskRoll is remote access software that enables you to access your computer from an iPad, iPhone, iPod Touch, or Android device. It allows you to access files and programs on your computer from virtually anywhere. DeskRo…
FixMe.IT leads on user satisfaction with a 4.7-star rating across 526 reviews.
FixMe.IT vs DeskRoll — at a glance
| Feature | FixMe.IT | DeskRoll |
|---|---|---|
| Rating | 4.7 / 5 | 4.3 / 5 |
| Reviews | 526 | 3 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Remote Access Software | Remote Access Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac |
| API | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours |
| Certifications | GDPR | — |
| Data residency | Global | Global |
Key differences between FixMe.IT and DeskRoll
- User satisfaction: FixMe.IT scores higher with a 4.7-star average.
- Deployment: FixMe.IT supports SaaS/Web/Cloud; DeskRoll supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows, Installed - Mac.
FixMe.IT vs DeskRoll — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for medium-sized IT teams needing simple, reliable remote support.
- You need easy, low-complexity setup with an intuitive interface.
- Your priority is cost-effective, efficient remote technical assistance.
- You require secure, seamless unattended access with multi-monitor support.
- Your organization demands extensive advanced feature customization.
- You rely heavily on a broad marketplace of third-party integrations.
Large Enterprises, Medium Business, Small Business
FixMe.IT typically suits Large Enterprises and Medium Business. DeskRoll tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | FixMe.it is a remote access software application that allows you to remotely administer your computer from another location.It Allows you to virtually connect to the remote computer or ... Read More about FixMe.IT | DeskRoll is remote access software that enables you to access your computer from an iPad, iPhone, iPod Touch, or Android device. It allows you to access files and programs on your computer ... Read More about DeskRoll |
|---|---|---|
Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.6/10 | 7.7/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50-500 employeesMedium Business | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Remote Support: With FixMe.IT, your team can effortlessly connect to remote devices, allowing for real-time troubleshooting without the need for physical presence. This saves valuable time and enhances productivity.
- User-Friendly Interface: Managers and technicians alike will appreciate the intuitive interface that simplifies the support process. Even those less tech-savvy can navigate it with ease, reducing training time and increasing efficiency.
- Robust Security Features: FixMe.IT prioritizes your data safety with advanced security protocols, ensuring that all remote sessions are encrypted and secure. You can have peace of mind knowing your sensitive information is protected during every interaction.
No key benefits available yet.
Best fit
Reasons buyers look elsewhere
- Users may seek alternatives to FixMe.IT due to concerns about pricing, especially if they find that competing remote support tools offer similar features at a lower cost, making budget management a priority.
- Some users might require more advanced features or integrations that FixMe.IT does not provide, prompting them to explore other solutions that better align with their specific operational needs.
- If users experience technical issues or limitations with FixMe.IT, such as connectivity problems or insufficient customer support, they may look for alternatives that promise more reliable performance and responsive assistance.
No alternatives guidance available yet.
Software Demo
Demo |
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How do FixMe.IT and DeskRoll Compare on Features?
Total Features | 6 Features | 3 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare FixMe.IT and DeskRoll on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Page |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | — | ✗ No |
|---|---|---|
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
FixMe.IT User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise FixMe.IT for its ease of use, reliability, and cost-effectiveness, while noting some limitations in advanced features and occasional connectivity issues. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 6 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | No screenshots available. |  2 Screenshots |
|---|---|---|
Videos |  1 Videos |  2 Videos |
Top Alternatives to FixMe.IT and DeskRoll in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, FixMe.IT or DeskRoll?
- FixMe.IT edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do FixMe.IT and DeskRoll offer a free trial?
- Yes, both FixMe.IT and DeskRoll offer a free trial.
- What is the starting price of FixMe.IT vs DeskRoll?
- FixMe.IT starts at Contact for pricing. DeskRoll starts at Contact for pricing.
- What are the top alternatives to FixMe.IT?
- Top alternatives to FixMe.IT include ScreenMeet, ISL Online, RemotePC, ShowMyPC, TeamViewer.
- What are the top alternatives to DeskRoll?
- Top alternatives to DeskRoll include RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, RemoteToPC.