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FIVE CRM vs Bitrix24 Comparison

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FIVE CRM

4.8(30 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experien…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

FIVE CRM leads on user satisfaction with a 4.8-star rating across 30 reviews.

FIVE CRM vs Bitrix24 — at a glance

FeatureFIVE CRMBitrix24
Rating4.8 / 54.2 / 5
Reviews30400
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyGlobalGlobal

Key differences between FIVE CRM and Bitrix24

  • User satisfaction: FIVE CRM scores higher with a 4.8-star average.
  • Deployment: FIVE CRM supports SaaS/Web/Cloud; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

FIVE CRM vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

FIVE CRM - CRM Software
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Bitrix24
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FIVE CRM vs Bitrix24: Biggest differences

Start here before you go deeper into features.

FIVE CRM

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

FIVE CRM typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow ... Read More about FIVE CRM

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

4.75

(30)

4.24

(400)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do FIVE CRM and Bitrix24 Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Compare FIVE CRM and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      FIVE CRM pricing
      Bitrix24 pricing

      FIVE CRM vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      FIVE CRM vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      FIVE CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      23

      7

      0

      0

      0

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

      What buyers like

      • Highly customizable CRM system that adapts easily to specific client needs and campaign areas.
      • Straightforward for new users, reducing the learning curve.
      • Excellent customer support with friendly, knowledgeable, and responsive team members who are often praised by name.

      Common complaints

      • Occasional performance lags reported during system usage.
      • Interface for individual email auto-responders could be improved to avoid visual distractions from bulk campaigns.
      • Lack of communication and transparency during system failures or technical issues.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Sleek design enhances user engagement.

      • Intuitive workflows improve productivity.

      • Multiple integrations streamline operations.

      • May not scale well for larger teams.

      • Limited advanced CRM features.

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used FIVE CRM or Bitrix24? Tell buyers what actually differs.

      FIVE CRM and Bitrix24 Customers

      Customers

      Lyreco

      Lyreco

      Pursuit

      Pursuit

      HEG

      HEG

      No Customers information available.

      Media and Screenshots

      Screenshots

      FIVE CRM screenshot

      1 Screenshots

      screenshots

      17 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to FIVE CRM and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, FIVE CRM or Bitrix24?
      FIVE CRM edges out the other on user ratings (4.8 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do FIVE CRM and Bitrix24 offer a free trial?
      Yes, both FIVE CRM and Bitrix24 offer a free trial.
      What is the starting price of FIVE CRM vs Bitrix24?
      FIVE CRM starts at Contact for pricing. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to FIVE CRM?
      Top alternatives to FIVE CRM include Bigin by Zoho CRM, Creatio CRM, Kordeva CRM, Ivinex, Daylite.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.