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Firmao CRM vs Efficy CRM vs Bigin by Zoho CRM Comparison

Last updated:

Firmao CRM

5.0(5 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

Efficy CRM

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 5 reviews.

Firmao CRM vs Efficy CRM vs Bigin by Zoho CRM — at a glance

FeatureFirmao CRMEfficy CRMBigin by Zoho CRM
Rating5.0 / 54.3 / 5
Reviews5119
Starting price$19 /User/MonthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSGlobalGlobal

Key differences between Firmao CRM and Efficy CRM

  • Pricing: Firmao CRM starts at $19 /User/Month. Efficy CRM pricing is not publicly listed.
  • Target audience: Firmao CRM is built for Large Enterprises and Medium Business, while Efficy CRM targets Freelancers / Consultants and Large Enterprises.
  • Deployment: Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Efficy CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Firmao CRM vs Efficy CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Firmao CRM - CRM Software
Talk to an expert
Talk to an expert
Efficy CRM - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

Efficy CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Firmao CRM typically suits Large Enterprises and Medium Business. Efficy CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM ... Read More about Efficy CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.4/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Firmao CRM, Efficy CRM and Bigin by Zoho CRM Compare on Features?

Total Features

23 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Firmao CRM, Efficy CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $19 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Standard

          • CRM - Customer Relationship Management

          • E-mail integration

          • VAT invoices, bills and receipts

          Show more +

        • Professional

          • Includes features of Standard plan, plus

          • Defining custom fields for your data

          • Chat, Livechat and Callback

          Show more +

        • Enterprise

          • Includes features of Professional plan, plus

          • Customizations (paid extra)

          • Google Calendar integration

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Firmao CRM pricing
        Efficy CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🌐 Global

        Firmao CRM vs Efficy CRM User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        81

        0

        0

        0

        0

        43

        10

        2

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

        What buyers like

        • Streamlines business operations with integrated features such as CRM, invoicing, project management, and inventory control.
        • Intuitive and user-friendly interface, accessible even for non-technical users and requiring minimal training.
        • Extensive customization options, allowing businesses to tailor workflows, dashboards, and reports to their specific needs.

        Common complaints

        • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
        • Modest learning curve for certain advanced features, potentially overwhelming for first-time users.
        • Room for improvement in reporting capabilities, particularly for advanced analytics.

        What buyers like

        • Easy to use with a user-friendly interface, accessible across devices, making it adaptable and intuitive for users of varying technical expertise.
        • High degree of customization options, allowing businesses to tailor the system to fit specific needs, enhancing flexibility and personalization.
        • Centralized data management and efficient organization of customer information, facilitating better tracking and streamlined workflows.

        Common complaints

        • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.
        • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.
        • Page loading times and occasional glitches disrupt smooth operation, with some reporting frequent errors or delays.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive tool for various departments

        • Quick customization to fit business needs

        • User-friendly interface for easy adoption

        • Might be overwhelming for very small businesses

        • Customization may require initial setup time

        • Efficient integration with e-commerce platforms enhances sales.

        • User-friendly design makes it accessible for all team members.

        • Comprehensive features streamline various business operations.

        • Customization may be limited for specific needs.

        • Initial setup might require some training.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        LiveAgent

        LiveAgent

        Smash IT Buck

        Smash IT Buck

        FindMyCRM

        FindMyCRM

        Volkswagen

        Volkswagen

        Vivest

        Vivest

        Vanbreda

        Vanbreda

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Firmao CRM

        2 Screenshots

        efficy CRM

        3 Screenshots

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Firmao CRM or Efficy CRM?
        Firmao CRM edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Firmao CRM and Efficy CRM offer a free trial?
        Yes, both Firmao CRM and Efficy CRM offer a free trial.
        What is the starting price of Firmao CRM vs Efficy CRM?
        Firmao CRM starts at $19 /User/Month. Efficy CRM starts at Contact for pricing.
        What are the top alternatives to Firmao CRM?
        Top alternatives to Firmao CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.
        What are the top alternatives to Efficy CRM?
        Top alternatives to Efficy CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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