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Firefish vs COATS Comparison

Last updated:

Firefish

4.4(178 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Firefish is a staffing management system that allows to schedule and assign shifts to the entire staffing team. User can track who is working what and when they started and finished on any given shift, see at a glance ho…

COATS

3.2(7 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

COATS is used by staffing companies and staffing agencies. Staffing companies manage the entire process of supplying contract workers and contractors to their clients; from advertising for jobs to managing the paperwork…

Firefish leads on user satisfaction with a 4.4-star rating across 178 reviews.

SpotSaaS Analysis

FirefishCOATS

The core difference between Firefish and COATS lies in Firefish's focus on user-friendly shift and wage management specifically tailored for recruitment agencies, while COATS lacks detailed information on its offerings. Firefish is ideal for small to medium recruitment or staffing firms looking for efficient scheduling solutions, whereas COATS may appeal to a broader audience, though specific buyer personas are not provided.

- Best for recruitment agencies - User-friendly shift and wage management - Integrated AI features - Ideal for small to medium businesses - Streamlines recruitment workflows - Efficient shift scheduling

- Detailed offerings not specified - Potentially suitable for various industries - No specific buyer persona provided - Price information not listed - Company size applicability unclear - Lacks focus on recruitment agencies

Firefish vs COATS — at a glance

FeatureFirefishCOATS
Rating4.4 / 53.2 / 5
Reviews1787
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryStaffing SoftwareStaffing Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Firefish and COATS

  • User satisfaction: Firefish scores higher with a 4.4-star average.
  • Deployment: Firefish supports SaaS/Web/Cloud; COATS supports SaaS/Web/Cloud.

Firefish vs COATS — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Staffing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Firefish - Staffing Software
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COATS - Staffing Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Firefish

Best for recruitment agencies needing user-friendly shift and wage management.

Choose if
  • You are a small to medium recruitment or staffing firm seeking efficient shift scheduling.
  • You want a system with integrated AI features to streamline recruitment workflows.
  • You value strong customer support and continuous product improvements based on feedback.
Consider alternatives if
  • Your business requires extensive marketing automation capabilities beyond staffing management.
  • You need highly customizable reporting dashboards accessible via API for complex analytics.

COATS

Best for

Large Enterprises, Medium Business, Small Business

Firefish typically suits Large Enterprises and Medium Business. COATS tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Firefish is a staffing management system that allows to schedule and assign shifts to the entire staffing team. User can track who is working what and when they started and finished on any ... Read More about Firefish

COATS is used by staffing companies and staffing agencies. Staffing companies manage the entire process of supplying contract workers and contractors to their clients; from advertising for ... Read More about COATS

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.2

(7)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Firefish and COATS on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Firefish pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Firefish User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      15

      1

      0

      0

      3

      0

      1

      1

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights Firefish's user-friendly interface, strong customer support, and continuous feature improvements despite occasional performance issues.

      What buyers like

      • Ease of use
      • Customer support
      • Feature set including AI integration

      Common complaints

      • System performance issues
      • Limited customization

      Buyer sentiment

      Buyer sentiment is mixed across 3 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Comprehensive management tools
      • Supports contract workers
      • Streamlines hiring process

      Common complaints

      • May be complex for small agencies
      • Limited integrations
      • Can be costly

      Pros and Cons

      • User-friendly interface enabling quick adaptation

      • Excellent customer support with knowledgeable staff

      • Efficient recruitment flow including AI integration

      • Occasional system slowness and load time issues

      • Limited customization options for reports and dashboards

      • COATS provides a full suite of management tools for staffing agencies.

      • The software is designed to streamline the hiring process from start to finish.

      • Its user-friendly interface makes it accessible for various users.

      • Complexity may overwhelm smaller agencies.

      • Integration options are somewhat limited.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      jmw

      jmw

      RG

      RG

      Team

      Team

      No Customers information available.

      Media and Screenshots

      Screenshots

      firefish outlook

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      video-0

      4 Videos

      Top Alternatives to Firefish and COATS in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Firefish or COATS?
      Firefish edges out the other on user ratings (4.4 vs 3.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Firefish and COATS offer a free trial?
      Neither Firefish nor COATS currently lists a free trial.
      What is the starting price of Firefish vs COATS?
      Firefish starts at Contact for pricing. COATS starts at Contact for pricing.
      What are the top alternatives to Firefish?
      Top alternatives to Firefish include monday.com, CleverStaff, ApplicantStack, Recruit CRM, Recruiterbox.
      What are the top alternatives to COATS?
      Top alternatives to COATS include monday.com, CleverStaff, ApplicantStack, Recruit CRM, iSmartRecruit.

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